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Information Technology Associate Jobs in Itasca, IL

Addison Public Library

IT Services Associate

Addison, IL · On-site

$18.13 - $22.67/hr

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · Hybrid

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · On-site

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$92K - $114K/yr

About Geo-Logic Associates Geo-Logic Associates (GLA) is a privately held geologic, geotechnical ... Position Overview GLA is seeking an experienced IT leader to oversee the firm's information ...

USA Clinics Group

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

USA Clinics Group

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

USA Clinics Group

IT Manager

Northbrook, IL · On-site

$75K - $95K/yr

Associate or Bachelor's degree preferred AI Requirement: * Experience using AI tools to support IT troubleshooting, ticket routing, or documentation * Ability to automate repetitive IT support ...

Heritage at Irene Woods

IT Technician

Naperville, IL · On-site

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

The Arlington of Naples

IT Technician

Naperville, IL · On-site

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Itasca, IL

Information Technology Associate information

See Itasca, IL salary details

$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for information technology associate in Itasca, IL is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $34.18 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Itasca, IL?

The most popular types of Information Technology jobs in Itasca, IL are:

What cities near Itasca, IL are hiring for Information Technology Associate jobs?

Cities near Itasca, IL with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Itasca, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 2% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,753 per year, or $28.7 per hour.

IT Services Associate

Addison Public Library

Addison, IL • On-site

$18.13 - $22.67/hr

Part-time

PTO

Posted 6 days ago

Job description

Part-Time Position: approximately 17 hours a week

Hours:

You need to be available to work the following schedule. 

Week 1
Tuesday: 9:00 am – 3:00 pm
Thursday: 9:00 am - 3:15 pm
Saturday: 9:00 am - 5:00pm
 
Week 2
Sunday: 1:00 pm – 5:00 pm
Tuesday: 9:00 am - 3:00 pm
Thursday: 9:00 am - 3:15 pm


Hourly Wage: $18.13 - 22.67/hr. Offers are made within this range based on competencies, experience, and internal equity.

Position Details:

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. Along with providing an exceptional patron experience at the Information Technology Services desk, you can assist patrons using makerspace equipment and perform basic troubleshooting. 

Who You Are: 

  • A superb communicator able to communicate clearly and effectively with the public and staff.
  • A people person who is patient and able to help patrons of all ages and knowledge levels, many of whom have limited technology or English language skills.
  • A person familiar with Windows and Mac computers, web searching and emailing, Microsoft Office and Google Apps, Apple and Android tablets/smartphones, Wi-Fi connection, printing, scanning, photocopying, and can perform basic troubleshooting.
  • An independent worker with the ability to set priorities, make independent decisions, and exercise discretion with patrons and staff.
  • A team player who collaborates with others to help solve complex problems.

 What We Offer: 

  • Generous accrued paid time off, including vacation and sick leave.       
  • Educational opportunities and encouragement for professional growth, including tuition reimbursement.
  • A  supportive work environment that focuses on serving the Addison community.
  • A diverse community that actively uses and supports its public library.
  • Wellness programs, free telemedicine, and other EAP (employee assistance plan) services.

Qualifications: 

  • A high school diploma or GED, some college is preferred.
  • One year of related technical and customer service experience.
  • Candidates who are bilingual in English/Spanish or English/Polish are strongly preferred

The Addison Public Library is dedicated to fostering lifelong learning and literacy by providing opportunities to explore, create, and connect. We value cultural inclusiveness, respect, and diversity of thought; intellectual freedom; ethical and effective stewardship of resources; engagement with community members; and protection of user privacy and confidentiality.


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