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Information Technology Associate Jobs in Matteson, IL

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Associate IT Operations Engineer

Chicago, IL · On-site

$65K - $75K/yr

Associate's or Bachelor's degree in Information Technology or related field preferred. * Up to two years of experience and / or training in IT support or related fields. * Understanding of IT hardwar ...

Confidential

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Associate degree in Information Technology or related field. * CompTIA A+ Certification required. CCNA certification desired but not required. * The individual must take all necessary trainings to ...

The Arlington of Naples

IT Technician

Naperville, IL · On-site

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

New

Heritage at Irene Woods

IT Technician

Naperville, IL

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

New

Asbury Village

IT Technician

Naperville, IL

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

New

Life Care Services

IT Technician

Naperville, IL

$22/hr

Associate degree in Information Technology or a related field preferred; equivalent experience will be considered. * Previous help desk or IT support experience preferred. * Experience with Windows ...

New

TIAA

IT Auditor

Chicago, IL · On-site

$80K - $104K/yr

IT Auditor The IT Auditor assesses the design and operating effectiveness of IT controls during ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

GC America Inc

IT Manager

Alsip, IL · On-site

$100K - $150K/yr

Monitors new developments in information systems technology and implements innovative solutions to ... Train associates in proper work methods. * Work with management and associates throughout the ...

Paul Hastings

IT Analyst

Chicago, IL · On-site

Job Title IT Analyst Location Chicago Regular/Temporary Regular Summary We have an opening for an ... Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience; * At ...

First Associates

IT Auditor

Chicago, IL

Assists IT Audit Manager in the development of the annual audit plan. Plan and execute assigned audits and projects in accordance to the audit plan. All audits must be of superior quality, completed ...

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for information technology associate in Matteson, IL is $29.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $34.71 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
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What cities near Matteson, IL are hiring for Information Technology Associate jobs?

Cities near Matteson, IL with the most Information Technology Associate job openings:

Information Technology Associate jobs near you

IT Services Associate (Part-time)

City Colleges of Chicago

Chicago, IL • On-site

Full-time, Part-time

Re-posted 27 days ago

City Colleges Of Chicago rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

233rd of 622 rated colleges and universities

Job description

INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART-TIME
MALCOLM X COLLEGE
Malcolm X College is currently seeking a part-time IT Services Associate for the Information Technology Department. The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
ESSENTIAL DUTIES:
• Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.
• Maintains, installs and tests software applications on computer hardware throughout the college.
• Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
• Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
• Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
• Facilitates use of equipment for various internal and external events.
• Assembles and disassembles equipment on site before and after classes.
• Provides limited training to audio-visual/multi-media equipment users.
• Adheres to CCC Customer Service Excellence standards.
• Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.
QUALIFICATIONS:
• Associate degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
• Minimum of two years of related work experience.
• Knowledge and experience with supporting both Windows and Macintosh platforms.
• Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
• Sound verbal and written communication skills.
• Great team player and self-starter.
SALARY RANGE: 17.48 - 24.59 Per Hour
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
Malcolm X College has been named a 2024 Most Promising Places to Work in Community Colleges award winner! NISOD joins Diverse: Issues in Higher Education in recognizing Malcolm X College's best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
We are an equal opportunity and affirmative action employer.
This position is represented by the Local 1600 union.
Thank you for your interest in City Colleges!

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