ZipRecruiter

Log In

1

Information Technology Associate Jobs in Bolingbrook, IL

Braze

IT Associate

Chicago, IL

$71K - $79K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Braze

IT Associate

Chicago, IL · On-site

$71K - $79K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Braze

IT Associate

Chicago, IL · On-site

$71K - $79K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Addison Public Library

IT Services Associate

Addison, IL · On-site

$18.13 - $22.67/hr

Information Technology Services Associate Part-Time Position: approximately 17 hours a week Hours: You need to be available to work the following schedule. Week 1 Tuesday: 9:00 am - 3:15 pm Thursday ...

Reveal

Specialist, Information Technology

Chicago, IL · On-site

$59.50K - $70K/yr

Certifications are preferred (e.g., CompTIA A+, Network+, Microsoft Technology Associate, etc ... information, age, membership in an employee organization, retaliation, parental status, military ...

Reveal USA

Specialist, Information Technology

Chicago, IL · On-site

$59.50K - $70K/yr

Certifications are preferred (e.g., CompTIA A+, Network+, Microsoft Technology Associate, etc ... information, age, membership in an employee organization, retaliation, parental status, military ...

Kaav Inc.

IT Controls Associate

Chicago, IL · Remote

Grant Thornton is looking to hire a team of IT Controls Associates to support upcoming client initiatives. * These Associates will actively participate in client engagements from start to completion ...

next page

Showing results 1-20

People also search for

All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Bolingbrook, IL

Information Technology Associate information

See Bolingbrook, IL salary details

$13

$29

$54

How much do information technology associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology associate in Bolingbrook, IL is $29.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $34.71 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Bolingbrook, IL? The most popular types of Information Technology jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Information Technology Associate jobs? Cities near Bolingbrook, IL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
IT Associate

IT Associate

Braze

Chicago, IL

$71K - $79K/yr

Other

Posted 15 days ago

Job description

WHAT YOU'LL DO

Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).

Responsibilities:

  • Provide IT technical support to employees in-person and remotely
  • Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
  • Provide In-office AV support managing conference room equipment and supporting live events
  • While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
  • Support account provisioning and de-provisioning via Okta and Google Workspace
  • Supporting new employee onboarding sessions
  • Write knowledge base how-to articles to support and educate employees
  • Manage our deployed computers, and mobile devices via Kandji and Google MDM
  • Manage the procurement of IT hardware and software
  • Basic troubleshooting of wired and wireless networks
WHO YOU ARE
  • 3-5 years of providing technical support
  • A self-starter ability to multitask, prioritize issues based on severity and work independently
  • Maintains high attention to detail and follows a task to completion
  • Approach users' issues with empathy
  • Ability to communicate clearly with users directly via email, chat, and video conferencing
  • Demonstrate excellent writing skills
  • Ability to troubleshoot and administer Apple computers and mobile devices
  • Basic understanding of wired and wireless networks
  • Experience with Google Meet and Zoom device configuration and troubleshooting

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $79,000/year with an expected On Target Earnings (OTE) between $79,000 and $87,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 

Apply