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Information Technology Associate Jobs in Covington, GA

Symbotic

Senior IT Specialist

Jackson, GA · On-site

Act as liaison between warehouse associates and the WMS Application Support Team by ensuring user ... Connectivity: Hands-on support for the IT Operations Team in troubleshoot WiFI AP's, switches ...

Symbotic

Senior IT Specialist

Jackson, GA

Act as liaison between warehouse associates and the WMS Application Support Team by ensuring user ... Connectivity: Hands-on support for the IT Operations Team in troubleshoot WiFI AP's, switches ...

Symbotic

Senior IT Specialist

Jackson, GA

Act as liaison between warehouse associates and the WMS Application Support Team by ensuring user ... Connectivity: Hands-on support for the IT Operations Team in troubleshoot WiFI AP's, switches ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

OR Associate's degree with 5 years of experience; OR 1 year as an IT Support Specialist II or equivalent * 2-3+ years of hands-on IT support and infrastructure management experience * Active ...

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

OR Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five ...

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

OR Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five ...

ALPLA Group

IT Systems Administrator

Mcdonough, GA · On-site

Develops and maintains IT vendor and partner relationships. * Develops, maintains, and provides ... Minimum 2-year Degree (Associates) in related field or equivalent required Experience: * Experience ...

Hitachi

IT Application Support Engineer

Monroe, GA · On-site

Associate's degree, applicable certificates, or equivalent IT experience. Experience : Experience with C#, VB.net, JavaScript, JSON, and XML a plus Job level is determined by various factors such as ...

E Tech Group

Project Manager

Covington, GA

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and ...

E Tech Group

Project Manager

Covington, GA · On-site

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

E Tech Group

Lead BMS Engineer

Covington, GA · On-site

$87K - $114.50K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, youcan unlock your greatest potential through challenges and opportunities.

E Tech Group

Lead BMS Engineer

Covington, GA

$87K - $114.50K/yr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and ...

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$47

How much do information technology associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology associate in Covington, GA is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $29.76 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Covington, GA? The most popular types of Information Technology jobs in Covington, GA are:
What cities near Covington, GA are hiring for Information Technology Associate jobs? Cities near Covington, GA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Senior IT Specialist

Senior IT Specialist

Symbotic

Jackson, GA • On-site

Full-time

Posted 9 days ago

Job description

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Exol is looking for a hands-on Senior IT Specialist to serve as the primary IT point of contact for our new distribution center in Georgia. Working in collaboration with our entire IT Operations team, you will be on the front-line ensuring that warehouse operations run smoothly and securely.
This role is a mix of traditional helpdesk support, site infrastructure maintenance, and warehouse-specific technology management. You will support a mix of IT Infrastructure on the warehouse floor, administrative offices, and for leadership functions.
What we do
Exol* is pioneering fulfillment as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as CPG, food and beverage, wholesale, and retail.
*Exol is an independently managed joint venture between Symbotic and Softbank.
What you'll do
Warehouse & Operations Support
  • Mobility Devices: configure, troubleshoot, and maintain handheld mobile android devices (e.g., Zebra, Honeywell) and vehicle-mounted terminals.
  • Printing Infrastructure: Maintain a fleet of critical printers / label printers as well as office multi-function printers.
  • WMS Support: Act as liaison between warehouse associates and the WMS Application Support Team by ensuring user issues are reported effectively, accurately and resolved swiftly.

Network & Infrastructure
  • Connectivity: Hands-on support for the IT Operations Team in troubleshoot WiFI AP's, switches, firewalls, and IoT devices.
  • Cabling: Coordinate fiber/cat6 cabling needs, patch panel management, and ensure a clean, organized MDF/IDF cabinets.
  • Vendor Management: Act as the local liaison for ISPs, low voltage cablers, and various IT vendors.

End-User Support
  • Support User Onboarding: Conduct IT onboarding sessions with new hires to ensure they understand IT processes and standards, that their devices are operating as expected, and answer any technical follow-up questions.
  • Support User Offboarding: Collect, inventory, and wipe equipment for departing staff.
  • Troubleshooting: Triage hardware, software, and connectivity issues for office staff and warehouse associates (Windows, Microsoft 365, Teams, Outlook, etc.).
  • Asset Management: Review and update inventory records for all IT assets in the Georgia facility.

What you'll need
  • Minimum 5 years of IT support experience, with multiple years' supporting IT in a warehouse, manufacturing, or logistics environment.
  • Technical Proficiency: Experience administering Windows OS, Microsoft 365, Azure.
  • Basic networking knowledge: TCP/IP, DNS, DHCP, WiFi AP's, SFP's, cabling standards.
  • Familiarity with label printing technology (Zebra is a plus).
  • Autonomy: Ability to work independently but also in collaboration with the entire IT Operations team. Must be a self-starter who can prioritize tasks and proactively seek out opportunities for improvement/efficiency.

Physical Requirements:
  • Ability to lift up to 50 lbs (servers, UPS units, printers).
  • Ability to stand/walk for extended periods on a concrete warehouse floor.
  • Ability to work in an air-conditioned room when needed supporting MDF infrastructure.

Our Environment
  • Travel could be up to 10% of the time. Employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations
  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
  • This is an in-warehouse role; you'll spend time on the floor as well as in the office.
  • Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands.
  • Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc).

About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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