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Information Technology Associate Jobs in Cairo, GA

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

Associate's or bachelor's degree in IT, Computer Science, or related field (preferred). * Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred). Technical ...

Lennar

IT Technician II

Tallahassee, FL · On-site

The IT Technician II provides software-specific application support, loan process guidance, and ... Provide timely, accurate, and professional support to associates, managers, executives, and subject ...

Lennar

IT Technician II

Tallahassee, FL · On-site +1

Join a Company that Empowers you to Build your Future The Onsite IT Technician II provides intermediate technical support for Lennar Associates. This role involves assisting users with hardware and ...

Trulieve

IT Logistics Specialist

Tallahassee, FL · On-site

Information Technology Location: North Monroe (onsite) ROLE SUMMARY: The IT Logistics Specialist ... Associate degree in a relevant field or three or more years of IT-related experience * Experience ...

Trulieve

IT Logistics Specialist

Tallahassee, FL · On-site

Information Technology Location: North Monroe (onsite) ROLE SUMMARY: The IT Logistics Specialist ... Associate degree in a relevant field or three or more years of IT-related experience * Experience ...

Aspen Dental

Associate Dentist

Tallahassee, FL · On-site

$180K - $215K/yr

... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned ...

Aspen Dental

Associate Dentist

Tallahassee, FL · On-site

$180K - $215K/yr

... , IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned ...

Aspen Dental

Associate Dentist

Tallahassee, FL

$180K - $215K/yr

This opening is for an Associate Dentist.  At Aspen Dental, we put You 1st, offering the ... IT, marketing, billing, HR, call center, learning and development, plus so much more   

Aspen Dental

Associate Dentist

Tallahassee, FL

$180K - $215K/yr

This opening is for an Associate Dentist.  At Aspen Dental, we put You 1st, offering the ... IT, marketing, billing, HR, call center, learning and development, plus so much more   

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Cairo, GA

Information Technology Associate information

See Cairo, GA salary details

$9

$19

$37

How much do information technology associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology associate in Cairo, GA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $23.46 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Cairo, GA? The most popular types of Information Technology jobs in Cairo, GA are:
What cities near Cairo, GA are hiring for Information Technology Associate jobs? Cities near Cairo, GA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Cairo, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,021 per year, or $19.7 per hour.

IT Support Tech

Trulieve

Tallahassee, FL • On-site

$19.50 - $26.50/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Trulieve rating

5.3

Company rating: 5.3 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

30th of 33 rated cannabis dispensaries

Job description

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! 

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website; 

https://www.trulieve.com

Requisition ID:  19751 

Remote Work Available: No 

Job Title:IT Support Technician 

Department:Information Technology 

Reports to:Technology Operations Supervisor 

FLSA Status:Exempt 

Role Summary 

The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement. 

Key Responsibilities 

  • Deliver exceptional customer service and technical support to internal employees. 

  • Provide on-site and remote IT support for locations nationwide. 

  • Respond promptly to support requests via phone, email, or ticketing system. 

  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment. 

  • Install, configure, and maintain operating systems, applications, and security tools. 

  • Manage user accounts, including password resets and access permissions. 

  • Perform routine system maintenance and updates. 

  • Document issues, resolutions, and processes in the IT knowledge base. 

  • Support IT projects such as upgrades, deployments, and migrations. 

  • Ensure compliance with IT policies and security standards. 

  • Maintain accurate documentation for managed stores and update during quarterly site visits. 

  • Administer Microsoft Azure, Office 365, and related applications. 

  • Troubleshoot network-related issues and assist with MDM platform management. 

  • Collaborate with IT Service Management to ensure a seamless support experience. 

  • Audit and streamline manual software processes and contribute to automation initiatives. 

  • Provide innovative solutions for complex technical challenges. 

  • Respond to critical technical needs on a 24/7 basis. 

  • Travel up to 35% nationwide. 

Retail & Store Support: 

  • Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications. 

  • Resolve issues impacting store operations quickly to minimize downtime. 

  • Coordinate with vendors and internal teams for hardware replacements and repairs. 

New Store & Remodel Support: 

  • Assist with planning and execution of IT installations for new store openings and remodels. 

  • Deploy and configure network equipment, POS systems, workstations, and peripherals. 

  • Perform site readiness checks and ensure all IT systems are operational before launch. 

  • Document installation processes and maintain accurate inventory of deployed assets. 

Skills and Qualifications 

Experience: 

  • At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment. 

  • Ability to make sound, timely decisions in a fast-paced setting. 

  • Independent self-starter. 

Education & Certifications: 

  • Associate's or bachelor's degree in IT, Computer Science, or related field (preferred). 

  • Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred). 

Technical Skills: 

  • Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with macOS and Linux. 

  • Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting. 

  • Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting. 

  • Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices. 

  • Systems Administration: Active Directory user management and permissions. 

  • Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO). 

  • MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems. 

Core Competencies: 

  • Customer Service: Communicate clearly and patiently with non-technical users. 

  • Problem-Solving: Identify root causes and implement effective solutions. 

  • Time Management: Prioritize multiple tickets and meet SLAs. 

  • Collaboration: Work effectively with IT teams and cross-functional departments. 

Additional Requirements: 

  • Must be at least 21 years old and pass Level 2 Background Screening. 

  • Willingness to travel up to 35% nationwide. 

  • Availability for 24/7 technical support as needed. 

Physical Requirements 

  • Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet. 

  • Ability to climb ladders, kneel, crouch, and reach as needed. 

  • Ability to work in varying environmental conditions while wearing PPE. 

  • Visual acuity for detailed inspection and computer work. 

  • Ability to communicate verbally at conversation levels. 

Work Schedule 

  • 40+ hours per week with flexible hours based on business needs. 

  • Must be available for on-call duties, evenings, weekends, and holidays. 

Equal Opportunity Employer Trulieve Supports a Drug Free Workplace 

Salary will be commensurate with experience.   A comprehensive benefits package including paid time off is offered with this position. 

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

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