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Information Technology Associate Jobs in Suwanee, GA

Infojini Inc

IT Technician

Decatur, GA

Associate's degree in Computer Science, Information Technology or closely related area from an approved accredited college or university required. Net + certification required Minimum of three (3) ...

Infojini Inc

IT Technician

Decatur, GA

Associate's degree in Computer Science, Information Technology or closely related area from an approved accredited college or university required. Net + certification required Minimum of three (5) ...

Incident IQ

IT Administrator

Alpharetta, GA · On-site

A bachelor's degree or associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * Basic knowledge of operating systems, including Windows ...

Incident IQ

IT Administrator

Alpharetta, GA

A bachelor's degree or associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * Basic knowledge of operating systems, including Windows ...

Incident IQ

IT Administrator

Atlanta, GA

A bachelor's degree or associate degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * Basic knowledge of operating systems, including Windows ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Suwanee, GA

Information Technology Associate information

See Suwanee, GA salary details

$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for information technology associate in Suwanee, GA is $27.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $32.64 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Suwanee, GA?

The most popular types of Information Technology jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Information Technology Associate jobs?

Cities near Suwanee, GA with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Suwanee, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,120 per year, or $27.5 per hour.

IT Associate Systems Engineer

Caddell Construction

Woodstock, GA • On-site

$43K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Title - IT Associate Systems Engineer

Location - Woodstock, GA

Rewards of Working at Caddell - Paid vacations, company-paid holidays, company-funded medical insurance. Company joint funding of dental and vision insurance, life and disability plans to full-time employees, 401k match, gym membership reimbursement, and use of company condominiums.

What You Will Do

         Primary Administrator for Helpdesk System and Ticket creation, prioritization, and assignment for home office and job sites.

         PC and smart phone setup and deployment; perform technical and operational support to users of desktop computers, laptops, and cell phones either by telephone or on-site for hardware and software packages.

         Provide user support for Microsoft Office software, printer, multifunction scanner, Audio / Visual technology support, and the following web/video conference systems: Cisco Webex, Zoom, and Microsoft Teams.

         User creation and deletion.

         Manage IT Inventory, Invoicing, and IT asset procurement.

         Perform software license management, renewal, notification, and invoicing.

         Install, repair, and troubleshoot minor issues with hardware, software, and peripheral equipment.

         Perform periodic performance reporting to support capacity planning.

         Research and recommend innovative, and where possible, improved usage of technology for company initiatives.

         Report cyber security incidents to management and IT staff.

         Performs additional duties per supervisor's direction.

         Working Conditions - Full time, office setting.  15-20% travel to project sites.  Occasional after-hours coverage may be required for technical support. Ability to lift 50 or more pounds, crawling, kneeling, and crouching.  Work near other people, but have a few feet of space separating self from others.

         Reporting Structure - Reports directly to the IT Manager. 

What We Expect

Accountability is part of The Caddell Way and our employees share in a strong work ethic and positive team environment.  There is a true sense of purpose and teamwork. 

Knowledge, Skills, and Abilities

         Customer-service focus. 

         Strong analytical and problem-solving skills.

         The ability to communicate technical information in an accessible manner to non-technical employees.

         Hands on computer hardware experience, ability to multitask and prioritize.

         Ability to handle stressful working situations.

         Good written and verbal communication skills are necessary.

         Basic knowledge of computer software (installation and troubleshooting).

         Working Knowledge of Office 365 Admin is a plus

        Working knowledge of MS Office (Word, Excel, and PowerPoint) required. Organizational and excellent Customer Service Skills are a must.

Education / Experience - Minimum Associates degree or 2 years of IT experience troubleshooting hardware / software. Experience in Information Systems Management, Windows 10 and 11, Microsoft Office, Windows Server, and Active Directory.  Preferred Network Plus, Solar Winds monitoring system and Web Helpdesk experience.

While the salary range is typically between $43,650 - $58,200 annually, applicants are encouraged to share compensation expectations as part of the application process. Caddell honors prior experience, education, and qualifications of applicants in order to make attractive and competitive offers. 

Your career matters at Caddell, where there is a strong emphasis on the growth and development of every employee! We're large enough to take on the most complex construction projects, but we know the contribution of each individual is the key to our success.

Caddell Construction is an Equal Opportunity Employer and prohibits discrimination against veterans, individuals with disabilities, and other protected classes under applicable laws and regulations.

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