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Information Technology Associate Jobs in Ellaville, GA

M.C. Dean, Inc

Tech Specialist 2

Columbus, GA · On-site

... and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

Fort Valley State University

Registrar

Fort Valley, GA · On-site

Collaborate with colleges and the Associate Provost for undergraduate and graduate education to ... Technology Integration * Implement and manage student information systems and related technologies ...

Hibbett Retail, Inc.

Sales Associate

Columbus, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Americus, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Hibbett Retail, Inc.

Sales Associate

Americus, GA

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for information technology associate in Ellaville, GA is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $32.55 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What cities near Ellaville, GA are hiring for Information Technology Associate jobs?

Cities near Ellaville, GA with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Ellaville, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,946 per year, or $27.4 per hour.

Information Technology Customer Service Representative (temporary part-time)

Fort Valley, GA • On-site

Fort Valley State University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Fort Valley State Universityexternal

$16/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title:  Information Technology Customer Service Representative

Department: Information Technology
Location: Fort Valley State University
Employment Status: Part-time, Temporary, Nonexempt
Assignment Length: Two weeks
Work Arrangement: On-site
Pay Rate: $16.00 per hour
Benefits: This temporary part-time position is not eligible for employee benefits.

Position Summary

The Information Technology Customer Service Representative provides front-line customer and technical support during the University's deployment of Apple devices. This position provides excellent customer service to students, alumni, parents, faculty and staff. Also, providing basic troubleshooting and refers more complex issues to Information Technology staff.

Essential Duties
  • Provides professional customer service and responds to Apple device questions.
  • Assists with Apple device deployment and distribution.
  • Provides basic troubleshooting for hardware, software, setup, and connectivity issues.
  • Documents support requests and actions taken.
  • Escalates complex or unresolved issues to Information Technology staff.
  • Protects confidential University, employee, and student information.
  • Performs other related duties as assigned.
Required Qualifications
  • Associate's degree in information technology, computer science, or a related field, or an equivalent combination of relevant education and experience.
  • Customer service experience.
  • Familiarity with Apple devices and operating systems.
  • Strong communication, problem-solving, and attention-to-detail skills.
  • Ability to follow procedures, manage multiple requests, and escalate issues appropriately.
Preferred Qualifications
  • Experience with Jamf or another mobile device management system.
  • Apple certification or technical support training.
  • Previous help desk, device deployment, or technical support experience.
Conditions of Employment

This is a temporary two-week assignment. Employment will end when the assignment concludes. The position is not eligible for health insurance, retirement, paid leave, paid holidays, or other employee benefits, except as required by law or applicable University System of Georgia policy.

Equal Employment Opportunity

Fort Valley State University is an equal opportunity employer. The University does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or University System of Georgia policy.

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