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Information Technology Associate Jobs in Gray, GA

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Information Technology Associate information

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$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology associate in Gray, GA is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $32.55 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Gray, GA? The most popular types of Information Technology jobs in Gray, GA are:
What cities near Gray, GA are hiring for Information Technology Associate jobs? Cities near Gray, GA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

D207 - Information Technology - IT Data Operations Technician

riveredge

Milledgeville, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Company Overview:

 At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. The organization offers a comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.

Position Overview:

River Edge is looking to fill the position of IT Data Operations Technician. This position is responsible for providing first-level IT support to CCBHC team members by setting up laptops and other computing devices, installing and configuring hardware and software, troubleshooting technical issues, responding to support requests, and training staff on the effective use of computer systems. The role also requires occasional travel and the ability to perform other duties as assigned. 

Key Responsibilities:

  • At least a high school diploma/GED equivalent. Associates degree preferred.
  • Intermediate to advance Office 365 knowledge.
  • Intermediate to Advanced PC troubleshooting.
  • Basic networking knowledge.
  • Must be 21 years of age.
  • 1+ year(s) of experience working in IT/Data Analyst
  • Good organizational skills are a must, able to communicate well both verbally and written.
  • Positive energy person, good communicator.
  • Can handle and protect confidential information.
  • Valid driver's license with reliable transportation.
  • Acceptable driving record.
  • All applicants must pass a satisfactory background clearance and pre-employment drug test.
  • Provide 2 Professional references (Former employers only, no family members).

Physical Qualifications

  • Be able to lift 25 pounds whenever needed or required.

Additional Benefits:

  • Flexible spending accounts
  • Short and long-term disability coverage
  • 11 Paid holidays
  • Voluntary Life Insurance

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