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Information Technology Associate Jobs in Dacula, GA

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance.

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

We're seeking a Senior IT Associate responsible for advanced troubleshooting, escalation management, and assistance with IT projects. This individual will act as a key liaison between end users ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Were seeking a Senior IT Associate responsible for advanced troubleshooting, escalation management, and assistance with IT projects. This individual will act as a key liaison between end users ...

HD Supply

Director, Information Technology

Atlanta, GA · On-site

Job Summary Directs and manages the work of associates through management teams that develop, implement, and/or support technology solutions for an enterprise business portfolio. Provides strategic ...

HD Supply

Director, Information Technology

Atlanta, GA · On-site

Job Summary Directs and manages the work of associates through management teams that develop, implement, and/or support technology solutions for an enterprise business portfolio. Provides strategic ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Dacula, GA

Information Technology Associate information

See Dacula, GA salary details

$12

$27

$51

How much do information technology associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology associate in Dacula, GA is $27.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $32.31 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Dacula, GA? The most popular types of Information Technology jobs in Dacula, GA are:
What cities near Dacula, GA are hiring for Information Technology Associate jobs? Cities near Dacula, GA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,468 per year, or $27.1 per hour.

IT Senior Associate

Doeren Mayhew

Duluth, GA • On-site

Full-time

Re-posted 5 days ago

Job description

Job Summary:
Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance. This individual will act as a key liaison between end users and infrastructure teams while ensuring high-quality IT service delivery.
Responsibilities:
• Provide on-site IT personnel for our Duluth and Alpharetta offices.
• Help Desk Technician II equivalent position.
• Stage offices / desks and assistant in moving computer hardware.
• Respond to and manage support requests via ticketing systems, phone, email, and in-person interactions while meeting established SLAs.
• Install and maintain computer systems and software on laptops and PCs.
• Document technical issues, resolutions, and standard operating procedures within the knowledge base.
Qualifications:
Required:
• High school diploma or GED
• 2+ years of experience in technical support or help desk role
• Experience with M365 administration and Windows OS
• Familiarity with ticketing systems and SLA-driven environments
• Strong listening skills
• Ability to communicate effectively
• Drive for continued education and willingness to learn new skills
• Strong understanding of security best practices
• Ability to work in a fast-paced environment
• Willingness to work shifts, including evenings or weekends if required
• Additional travel outside of the Atlanta metro area offices may be required
Preferred:
• Associate's degree in Information Technology or a related field
Company:
Doeren Mayhew is an accounting company providing accounting, audit, tax and business advisory services. Founded in 1932, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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