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Information Systems Assistant Jobs (NOW HIRING)

Amentum

Information Systems Manager

Mclean, VA · On-site

Evaluate security solutions and assist in the management of information system security to ensure they meet security requirements for processing classified information. * Manage Plan of Action and ...

Pae

Information Systems Manager

Mclean, VA · On-site

Evaluate security solutions and assist in the management of information system security to ensure they meet security requirements for processing classified information. * Manage Plan of Action and ...

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Information Systems Assistant information

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How much do information systems assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for information systems assistant in the United States is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.60 per hour, depending on experience, location, and employer.

What is an information systems assistant?

Information Systems Assistants are professionals who provide technical support and assistance in managing and maintaining an organization's computer systems, software, and networks. They help ensure that IT systems run smoothly, troubleshoot issues, and support users with technical problems. Their responsibilities often include installing hardware and software, monitoring system performance, and maintaining data security. These assistants typically work under the supervision of systems administrators or IT managers and play a vital role in keeping technology operations efficient.

What are the key skills and qualifications needed to thrive as an information systems assistant, and why are they important?

To thrive as an Information Systems Assistant, you need a solid understanding of computer systems, network administration, troubleshooting, and typically an associate degree or relevant certifications in IT. Familiarity with operating systems (such as Windows and Linux), office productivity software, ticketing systems, and basic hardware maintenance is essential. Strong attention to detail, problem-solving abilities, and effective communication skills set standout candidates apart. These skills ensure smooth IT operations, timely resolution of technical issues, and reliable support for organizational productivity.

What are some common challenges faced by information systems assistants, and how can they be addressed?

Information Systems Assistants often encounter challenges such as troubleshooting unexpected technical issues, managing multiple support requests simultaneously, and keeping up with rapidly changing technology. Addressing these challenges typically involves honing problem-solving skills, prioritizing tasks effectively, and engaging in continuous learning about new systems and software updates. Working closely with IT teams and maintaining clear communication with end-users can also help resolve issues efficiently and ensure smooth daily operations.

What is the difference between Information Systems Assistant vs Network Support Technician?

AspectInformation Systems AssistantNetwork Support Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Often requires similar certifications, such as CompTIA Network+ or A+
Work EnvironmentOffice settings, IT departments, support centersNetwork labs, client sites, data centers
Employer & IndustryBusinesses, government agencies, educational institutionsIT service providers, corporate networks, telecom companies
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for network troubleshooting and support roles

Both roles involve supporting IT infrastructure, but Information Systems Assistants focus on general IT support and system management, while Network Support Technicians specialize in network troubleshooting and maintenance. The choice depends on your interest in broader IT support versus network-specific tasks.

What cities are hiring for Information Systems Assistant jobs?

Cities with the most Information Systems Assistant job openings:

What are the most commonly searched types of Information Systems jobs?

The most popular types of Information Systems jobs are:

What states have the most Information Systems Assistant jobs?

States with the most job openings for Information Systems Assistant jobs include:

What are popular job titles related to Information Systems Assistant jobs?

For Information Systems Assistant jobs, the most frequently searched job titles are:

Infographic showing various Information Systems Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,505 per year, or $21.4 per hour.

Information Systems Specialist

San Diego, CA • On-site

DirectedLINK LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about DirectedLINK LLCexternal

$27.39 - $49.60/hr

Full-time

Re-posted 17 days ago

Job description

Title: Information Systems Specialist I, II, or III

Employment Type: Contract

Compensation Range: $27.39 to $49.60 per hour

Location: Downtown San Diego, CA

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM, onsite

Industry: Government / Public Sector


Company Overview

This public sector organization operates within an integrated information systems environment supporting internal users, workstation infrastructure, enterprise applications, network access, and technology service delivery.


Position Summary

The Information Systems Specialist I, II, or III will provide hands-on technical support for personal computers, peripherals, software, network-related equipment, user accounts, and enterprise applications. This role is responsible for installation, configuration, troubleshooting, maintenance, upgrades, repairs, documentation, and responsive customer service for onsite users.

The position may be filled at the Information Systems Specialist I, II, or III level based on candidate experience. The selected candidate will work fully onsite in Downtown San Diego and may provide backup support, emergency response, and after-hours coverage as needed.


Key Responsibilities

  • Provide highly responsive hardware and software support services for computer users and ensure issues are managed and resolved in a timely, professional manner
  • Follow up with users to confirm satisfaction and resolution quality
  • Install, configure, test, maintain, upgrade, and troubleshoot workstation computers and peripheral devices
  • Maintain server operating systems and services as assigned
  • Support network interfaces and connections between system components
  • Complete software installations and support users in the operation of new and existing software
  • Establish and maintain user accounts, user-related network resources, security access protocols, and related systems
  • Perform routine research, analysis, and problem diagnosis
  • Consult with internal and external technical staff when required
  • Repair or replace equipment as necessary
  • Complete basic or non-routine repairs at user locations or in a workshop setting
  • Ensure more complex repairs are completed by vendors or outside contractors
  • Take obsolete equipment out of service and record asset disposal using established systems
  • Serve as backup for other Information Systems staff in a mutually supportive team environment
  • Respond to system failure, maintenance emergencies, system issues, network alerts, and equipment maintenance needs


Required Qualifications

  • High school diploma supplemented by two years of college coursework or training programs in computer information systems, data processing principles, computer operations, operating software programs, or a related field
  • One to four years of increasingly responsible experience providing hardware and software support services for computer users
  • Experience providing desktop, server, network, and enterprise application support services in an integrated information systems environment
  • Experience installing, configuring, testing, maintaining, upgrading, and troubleshooting computer systems, peripheral devices, and network operations
  • Knowledge of and experience working with Windows and macOS systems
  • Ability to assist employees with varying levels of computer expertise
  • Ability to communicate technical information clearly and concisely to staff with varying levels of technical sophistication
  • Ability to diagnose and repair problems with computers, peripheral devices, and network-related equipment
  • Knowledge of workstation peripherals, switches, routers, 1000BaseT Ethernet, and PC hardware
  • Experience compiling and maintaining records, logs, databases, and inventories of computer service-related information and equipment
  • Ability to lift and move workstations, monitors, and peripherals
  • Ability to use hand tools and access work areas beneath desks and tables
  • Ability to think logically and analyze technical information, written manuals, equipment mechanisms, and parts
  • Ability to work independently while following prescribed routines and procedures
  • Ability to complete concurrent assignments efficiently and responsively
  • Ability to work cooperatively as part of a service-oriented team
  • Ability to perform physical activities including lifting heavy items, standing for extended periods, bending, climbing, and walking
  • Ability to successfully pass a pre-employment criminal background investigation and periodic criminal background re-checks


Preferred Qualifications

  • Bachelor’s degree in a related field
  • Training and/or certification in relevant information systems, desktop support, networking, or technical support disciplines
  • One year of related experience for Information Systems Specialist I level
  • One or more years of increasingly responsible Information Systems experience equivalent to an Information Systems Specialist I for Information Systems Specialist II level
  • Four or more years of increasingly responsible Information Systems experience, including three or more years equivalent to an Information Systems Specialist II, for Information Systems Specialist III level