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Information System Assistant Jobs in Colorado (NOW HIRING)

Human Resources Information System Analyst Office of Human Resources Elevate Your Career at UCCS ... Serve as testing coordinator for HR system implementation. * Assist in troubleshooting and simple ...

HRIS Analyst

Colorado Springs, CO · On-site

$65K - $84K/yr

Human Resources Information System Analyst Office of Human Resources Elevate Your Career at UCCS ... Serve as testing coordinator for HR system implementation. * Assist in troubleshooting and simple ...

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Information System Assistant information

What does an information system assistant do?

An Information System Assistant supports the maintenance and operation of an organization’s computer systems and networks. Their responsibilities typically include troubleshooting technical issues, assisting with software and hardware installations, helping users with IT problems, and ensuring data security protocols are followed. They often work under the supervision of IT managers or system administrators and may also help with system upgrades and documentation. Their work is essential for keeping technology infrastructure running smoothly and efficiently.

What are some common challenges information system assistants face when supporting end-users, and how can these be managed effectively?

Information System Assistants often encounter challenges such as troubleshooting a wide range of technical issues for users with varying skill levels. Communicating complex technical concepts in a clear and patient manner is essential, as is managing multiple support requests simultaneously. Effective time management, strong problem-solving skills, and maintaining thorough documentation help address these challenges. Building strong working relationships with colleagues and staying updated on the latest system updates also contribute to smoother support operations.

What are the key skills and qualifications needed to thrive as an information system assistant, and why are they important?

To thrive as an Information System Assistant, you need a solid understanding of computer systems, troubleshooting, and IT support, often backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems, ticketing software, and network administration tools is typically required. Strong problem-solving, communication, and organizational skills help you effectively support users and prioritize tasks. These abilities ensure efficient system operations and timely resolution of technical issues, supporting overall organizational productivity.

What is the difference between Information System Assistant vs Network Support Technician?

AspectInformation System AssistantNetwork Support Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Often requires similar certifications, with additional networking-specific ones like Cisco CCNA
Work EnvironmentWorks in offices, IT departments, supporting internal usersWorks in technical environments, troubleshooting network issues
Employer & IndustryCommon in various industries, supporting IT infrastructurePrimarily in telecommunications, IT services, and network-focused companies
Search & Comparison IntentOften compared for entry-level IT roles, supporting systems and usersCompared for specialized network troubleshooting roles

The main difference is that an Information System Assistant provides broader support for IT systems and user assistance, while a Network Support Technician specializes in network infrastructure and troubleshooting. Both roles require similar certifications and work environments but focus on different technical areas within IT support.

Is information system assistant a good career?

An information system assistant is a role that involves supporting and maintaining computer systems, networks, and software within organizations. It can be a good career for those interested in IT support, troubleshooting, and technical problem-solving, often requiring knowledge of hardware, software, and basic networking. Job prospects are generally stable, with opportunities for advancement into more specialized IT roles or system administration positions.

What are the most commonly searched types of Information System jobs in Colorado?

The most popular types of Information System jobs in Colorado are:

What are popular job titles related to Information System Assistant jobs in Colorado?

For Information System Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Information System Assistant jobs in Colorado look for?

The top searched job categories for Information System Assistant jobs in Colorado are:

What cities in Colorado are hiring for Information System Assistant jobs?

Cities in Colorado with the most Information System Assistant job openings:

HRIS Specialist

Xanterra Travel Collection

Greenwood Village, CO • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Xanterra Travel Collection rating

6.6

Company rating: 6.6 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

47th of 109 rated hotels


Job description

Overview
Join the Xanterra Travel Collection team:
Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members.
Job Summary:
We are currently seeking a driven HRIS Specialist II to join our HRIS team. As a member of our highly collaborative team, you will manage key aspects of our HR Systems, ensuring accurate processing of employee data, performing entry-level reporting, conducting audits, and resolving system issues. This position will also support various HR projects as needed and report directly to the HRIS Operations Manager.
Responsibilities
  1. Employee Data Management & Auditing:
    • Ensure the accuracy of employee data updates in HR systems.
    • Assist in audit processes and facilitate the correction of data discrepancies as necessary.
  2. Issue Monitoring & Resolution:
    • Monitor user-reported issues, resolve in a timely manner, and escalate complex issues as appropriate.
  3. Training & Support:
    • Assist in the creation and maintenance of HRIS training materials to help end-users understand system functionalities.
  4. System Process Support:
    • Facilitate the timely execution of regularly scheduled system processes, including data uploads, payroll, and benefits updates.
  5. HRIS Functionality Testing:
    • Participate in testing new HRIS functionalities, ensuring they meet operational needs and are properly integrated.
  6. Collaboration & Process Improvement:
    • Collaborate with HRIS team members and other subject matter experts (SMEs) to help develop and implement new processes, policies, and procedures for improving system efficiency.
  7. Reporting & Data Generation:
    • Generate routine HRIS reports and assist in designing custom reports requested by HR teams or other stakeholders.
  8. Other Duties:
    • Perform additional tasks assigned, which may include supporting specific HR projects or system-related initiatives.

Qualifications
  • Education: Associate's or Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field.
  • HR Systems Knowledge: Familiarity with HR systems such as Infor CloudSuite GHR, ADP, Dayforce, or similar platforms.
  • Payroll/Timekeeping Systems Exposure: Exposure to payroll or timekeeping systems like Dayforce, Infor WFM is beneficial.
  • Industry Experience: A background in the hospitality industry is a plus, especially in managing workforce data.

Compensation:
The salary range is $48,000 - $55,000 depending on experience.
Benefits:
For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.
Xanterra Travel Collection is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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