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Information Communication Technology System Maintenance Jobs

... communication skills, and a commitment to delivering reliable IT services across the organization ... This role may involve working outside of standard business hours to support system maintenance ...

The Information Technology Specialist plays a pivotal role in supporting the IT systems and ... Install, operate, and maintain computer networks and communication systems, ensuring their safe and ...

Bowhead will execute Audio Visual (AV), Video Teleconference (VTC) Communications, Information Technology (IT) infrastructure planning/installation, IT system maintenance, IT management support ...

... local law. IT System Engineer TerraPower, LLC is seeking a skilled and motivated hardware ... Maintain and operate a medium-sized private data center, including rack management, cabling, and ...

System Administration and Maintenance. * Network & Optimization. * Administration and Documentation. * Incident Response. * Backup and Recovery. * Linux Server and Workstation systems administration ...

Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solving issues as they occur in day-to-day business. * Adhere to relevant policies, procedures ...

Build, maintain, and manage physical and virtual infrastructure * Proactively manage and ... Communicate with internal customers as required; this includes but is not limited to keeping them ...

... maintaining secure IT infrastructure? Does being responsible for an organization's IT system and ... The role requires excellent customer service, effective communication, and the flexibility to ...

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Information Communication Technology System Maintenance information

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$37.5K

$81.7K

$115.5K

How much do information communication technology system maintenance jobs pay per year?

As of Jul 2, 2026, the average yearly pay for information communication technology system maintenance in the United States is $81,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is information and communication technology system maintenance?

Information and communication technology (ICT) system maintenance involves the regular inspection, updates, troubleshooting, and repair of hardware and software components to ensure optimal performance and security. ICT system maintenance professionals often use tools like remote management software and may hold certifications such as CompTIA A+ or Network+ to perform their duties effectively.

Is ICT technician a good career?

An ICT technician is a valuable role responsible for maintaining and troubleshooting computer systems, networks, and hardware. It offers opportunities for skill development, certifications, and employment in various industries, with a typical work environment that includes technical problem-solving and customer support. The career can be stable and rewarding for those interested in technology and IT infrastructure.

What is the difference between Information Communication Technology System Maintenance vs Network Technician?

AspectInformation Communication Technology System MaintenanceNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, service providersNetwork operation centers, client sites, telecom companies
Job FocusMaintaining and troubleshooting entire ICT systems, hardware, software, and serversInstalling, configuring, and troubleshooting network infrastructure and connectivity

Information Communication Technology System Maintenance professionals focus on maintaining and troubleshooting entire ICT systems, including servers, hardware, and software. Network Technicians specialize in network infrastructure, ensuring connectivity and network performance. While both roles require similar certifications and often work in related environments, their core responsibilities differ, with ICT System Maintenance covering broader system health and Network Technicians concentrating on network-specific tasks.

What jobs can I get with an ICT degree?

An ICT degree can qualify you for roles such as ICT system technician, network administrator, cybersecurity analyst, systems analyst, or IT support specialist. These jobs typically involve managing and maintaining computer networks, troubleshooting hardware and software issues, and ensuring system security, often requiring knowledge of tools like operating systems, networking protocols, and security standards.

What are some common challenges faced by Information Communication Technology (ICT) System Maintenance professionals, and how can they be addressed?

ICT System Maintenance professionals often encounter challenges such as managing unexpected technical failures, ensuring minimal system downtime, and keeping up with rapidly evolving technologies. Proactive monitoring, regular software updates, and thorough documentation can help mitigate these issues. Collaboration with cross-functional teams and effective communication are also key to resolving incidents efficiently and maintaining system reliability. Continuous learning and certification can further empower professionals to stay updated with the latest best practices and tools.

What are Information Communication Technology (ICT) System Maintenance jobs?

Information Communication Technology (ICT) System Maintenance jobs involve managing, troubleshooting, and repairing computer networks, hardware, and software within an organization. Professionals in this field ensure that communication systems, servers, and IT infrastructure run smoothly and securely. Their responsibilities often include performing regular updates, fixing technical issues, monitoring system performance, and providing support to users. These roles are crucial for minimizing downtime and keeping business operations efficient.

Which ICT job pays the most?

In the field of Information Communication Technology, roles such as ICT Security Manager, Network Architect, and Cloud Solutions Architect tend to have the highest salaries due to their specialized skills and responsibilities. These positions often require advanced certifications, extensive experience, and knowledge of security protocols, network design, or cloud platforms.

What are the key skills and qualifications needed to thrive as an Information Communication Technology (ICT) System Maintenance professional, and why are they important?

To thrive as an ICT System Maintenance professional, you need a strong understanding of computer networks, hardware troubleshooting, and system administration, often backed by a degree in IT or a related field. Familiarity with tools such as network analyzers, diagnostic software, and certifications like CompTIA A+ or Cisco CCNA is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for diagnosing issues and collaborating with team members. These competencies ensure reliable system performance, minimize downtime, and maintain the security and efficiency of organizational technology infrastructure.
More about Information Communication Technology System Maintenance jobs
What job categories do people searching Information Communication Technology System Maintenance jobs look for? The top searched job categories for Information Communication Technology System Maintenance jobs are:
Infographic showing various Information Communication Technology System Maintenance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,657 per year, or $39.3 per hour.

Information System Security Officer

Hiring Our Heroes

Arlington, VA • On-site

Full-time

Posted 15 days ago


Job description

Information System Security Officer

MILITARY FRIENDLY & PREFERRED - HOH SPONSOR

The Information Systems Security Officer (ISSO) is responsible for supporting the full lifecycle of security assessment and authorization (A&A) activities for information systems. The ISSO ensures that assigned systems comply with federal cybersecurity standards and maintain their Authority to Operate (ATO) through continuous monitoring and documentation.

The ISSO will be responsible for developing and providing risk assessments, Security Control Assessments (SCA), A&A documentation and various reports, based on NIST guidelines and client's policies, procedures and request. The ISSO will be responsible for providing security recommendations on any system changes or new technologies, analysis on vulnerability scans, conducting continuous monitoring activities, and provide mitigation recommendations for any risks or threats.

RESPONSIBILITIES:

  • Lead and conduct Pre-Security Assessment and Authorization (A&A) activities, including stakeholder identification, change request submissions, appointment memorandums, and IT Security Kickoff meetings.
  • Supports the ISBO in day-to-day IT security activities.
  • Assists the ISBO with reviews of the security posture of the system and report any findings to the ISBO, CISO, and the AO.
  • Conduct Information System Categorization by identifying information types, completing FIPS-199 assessments, and facilitating Business Impact Analyses (BIA), Privacy Threshold Analyses (PTA), and Privacy Impact Assessments (PIA).
  • Develop and maintain system security documentation, including:
    • System Administration Plan (SAM)
    • Configuration Management Plan (CMP)
    • IT Contingency Plan (ITCP)
    • Information Security Continuous Monitoring (ISCM) Plan
    • Incident Response Plan (IRP)
    • Security Assessment Report (SAR)
    • System Security Plan (SSP)
  • Coordinate initial and annual ITCP testing in collaboration with the OCIO Business Continuity and Disaster Recovery (BCDR) Office.
  • Develop and manage inter-agency agreements and documentation such as MOUs, MOAs, ISAs, IT Security Waivers, and Risk Acceptance Memorandums.
  • Document and maintain Security Control Implementation details, ensuring updates are made according to required frequency.
  • Coordinate vulnerability and compliance scans, Security Control Assessments (SCA), and track remediation efforts with the IT Security Test Team.
  • Manage and update Plan of Action and Milestones (POA&M) entries, submitting remediated findings for closure.
  • Prepare and present SAR to Authorizing Officials to obtain or renew ATO.
  • Perform Information Security Continuous Monitoring (ISCM) activities to ensure ongoing compliance and security posture of systems.
  • Develop and update project schedule, including A&A / SCA task and milestones, task dependencies, and personnel resources.
  • Conduct A&A activities and tasks and obtain ATO in line with NIST and client guidance and directives.
  • Determining the baseline IT Security requirements for IT Systems, identifying system boundaries, determining information categories, assisting with FIPS-199.
  • Ensure that IT Systems are operated, used, maintained, and disposed of in accordance with internal security policies and practices.
  • Enforce security policies and safeguards on all personnel having access to the IT System for which the ISSO has responsibility.
  • Ensure users and system support personnel have the required authorization and need-to-know; have been indoctrinated; and are familiar with internal security practices before access to the IT System.
  • Implement security controls based on IT System FIPS categorization.
  • Document security control implementation in the system's Security Plan using the client's GRC tool.
  • Document system's risk assessment per client directives and requirements.
  • Review and monitoring system security and audit logs.
  • Develop and maintain Plan of Actions and Milestones (POA&Ms) for IT systems.
  • Update A&A documentation and artifacts on a regular basis (e.g. annually, after approved change).

QUALIFICATIONS:

  • A minimum of five (5) years of demonstrated experience in the Information Security or IT field.
  • Demonstrates a proficiency with developing, maintaining and managing SA&A packages.
  • Experience with developing and managing POA&M's.
  • Strong problem solving and analysis skills, self-motivated, and able to work and communicate in a team environment.
  • Strong understanding of federal cybersecurity frameworks (e.g., NIST RMF, FIPS-199, FISMA).
  • Experience in developing and maintaining security documentation and plans.
  • Possess experience conducting CPT's.
  • Experience conducting audit log reviews.
  • Technical experience with conducting vulnerability management, compliance scanning, and providing mitigation techniques.
  • Excellent communication and coordination skills with technical and non-technical stakeholders.
  • Ability to manage multiple systems and projects simultaneously in a dynamic environment.
  • Excellent communication (written and verbal) skills.

CERTIFICATION:

  • A minimum of at least one (1) certification that meet DOD 8570 IAT Level II (e.g., Security+, GSEC, CASP) requirements or any equivalent or more advanced.

CLEARANCE:

  • Client Suitability and Public Trust

LOCATION and HOURS:

  • Location: Primary location is at Zermount HQ (Arlington, VA) and the Client Site (Washington, D.C.). Remote work is authorized.
    • Onsite work at the primary location., may be occasionally required.
  • Hours of Operation (Business Hours): 8:00 am ET - 5:30 pm ET