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Information Assistant Jobs (NOW HIRING)

Information Assistant

Urbana, IL ยท On-site

$18.05 - $20.30/hr

Information Assistants report to the Customer Service Director and work out of the Administration and Operations Facility. Essential Functions * Maintains confidence of customers, staff, and others ...

New

$24 - $24.36/hr

Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery. Essential Responsibilities: * Provide general information ...

The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position ...

Enter and update compliance information accurately in company databases and tracking systems * Review documents for completeness, accuracy, and missing information * Assist with internal audits and ...

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Information Assistant information

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$8

$21

$46

How much do information assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information assistant in the United States is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.60 per hour, depending on experience, location, and employer.

What is an information assistant?

Information Assistants are professionals who help individuals access, locate, and use information resources in settings such as libraries, educational institutions, or information centers. They assist with inquiries, guide users to appropriate materials, maintain information databases, and support administrative tasks related to information management. Their role requires strong communication, organizational, and customer service skills, as well as familiarity with information technology systems. Information Assistants play a crucial part in ensuring that patrons or staff can efficiently find and use the information they need.

What are some common challenges information assistants face when managing multiple information requests simultaneously?

Information Assistants often handle a high volume of inquiries from different stakeholders, which can make prioritizing tasks challenging. Balancing the need for accuracy with quick response times is essential, especially when requests are complex or require coordination with other departments. Developing strong organizational and communication skills helps manage these demands effectively and ensures that all queries are addressed in a timely manner.

What are the key skills and qualifications needed to thrive as an information assistant, and why are they important?

To thrive as an Information Assistant, you typically need strong organizational skills, attention to detail, and proficiency in information management, often supported by a degree or coursework in library science or a related field. Familiarity with library databases, cataloging systems, and office software such as Microsoft Office is commonly required. Excellent communication, customer service, and problem-solving skills help you effectively assist users and manage inquiries. These skills ensure efficient information retrieval, high-quality user support, and smooth daily operations in information-centric environments.

What is the difference between Information Assistant vs Library Assistant?

AspectInformation AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentOffices, information centers, or corporate settingsLibraries, educational institutions, public or academic libraries
Employer & Industry UsageGovernment agencies, corporations, non-profitsPublic, academic, or special libraries
Common Search & ComparisonOften compared for roles involving information management and customer serviceRelated roles in library settings focusing on cataloging and assisting patrons

The main difference between an Information Assistant and a Library Assistant lies in their work environment and specific duties. Information Assistants typically work in corporate or government settings handling data and customer inquiries, while Library Assistants focus on managing library resources and assisting library visitors. Both roles require similar educational backgrounds but serve different industries and functions.

What are the duties of an information assistant?

An information assistant is responsible for providing accurate information to clients or the public, often through answering questions, managing records, and assisting with data entry. They may also help organize resources, operate information systems, and support staff in administrative tasks, often requiring good communication skills and familiarity with relevant software. The role typically involves working in libraries, information centers, or customer service environments.
More about Information Assistant jobs

What cities are hiring for Information Assistant jobs?

Cities with the most Information Assistant job openings:

What are the most commonly searched types of Information jobs?

The most popular types of Information jobs are:

What states have the most Information Assistant jobs?

States with the most job openings for Information Assistant jobs include:

Infographic showing various Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,505 per year, or $21.4 per hour.

Full-time

Re-posted 10 hours ago


Job description

|
Posting Details
Posting Details (Default Section)
Closing Date:
Open Until Filled
Yes
Classification Title
Information Assistant
Working Title
Recruitment Limits
Location
District Wide
Pay Information
Click for the hourly pay rate.
If you would like to open the link in a different tab or window, right click and select the option.
Bargaining Unit
AFT - NANCE
Range
(na)
Department
District Wide
The Position
FUNCTION:
Under the direction of an assigned supervisor, prepare news releases and communicate with the media and public to publicize programs at a college site; perform a wide variety of clerical duties.
Click for description
If you would like to open the link in a different tab or window, right click and select the option.
Major Responsibilities
REQUISITE TRAINING AND EXPERIENCE AND ABILITIES INCLUDE:
Knowledge of modern office practices, procedures and equipment. Ability to type at 45 words per minute from clear copy; write, edit and lay out brochures, flyers, news releases and articles for publication; understand and follow oral and written directions; communicate effectively both orally and in writing; and establish and maintain effective working relationships with others. Experience involving independent composition of written materials.
Qualifications
TYPICAL DUTIES INCLUDE:
Prepare news releases and communicate with the media and public to publicize programs.
Write, edit and lay out brochures, flyers, news releases and articles for publication.
Work with staff to determine communications needs and provide support for communications efforts.
Coach staff in effective communications and media relations.
Contact staff, students, or the public to obtain and/or provide information.
Explain District policies, regulations, and procedures.
Operate standard office equipment, including microcomputers to enter and extract information and data.
Answer telephones, direct calls, and take messages.
Receive, open, sort, and route mail.
Manage calendars and set appointments.
Maintain files and records.
Desired Qualifications
Licenses/Certificates/Credentials:
Commitment to Diversity:
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Working Conditions
Varies upon assignment
Special Instructions to Applicants:
Conditions of Employment:
SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
Have fingerprints taken by a Live Scan computer at the district's expense (Clearance must be received prior to first day of employment); AND
Present original documents for proof of eligibility to work in the United States.
Posting Number
NC00312