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Information Assistant Jobs in Virginia (NOW HIRING)

$24 - $24.36/hr

Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery. Essential Responsibilities: * Provide general information ...

$20.44/hr

Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery. Essential Responsibilities: * Provide general information ...

Medical Assistant/CNA

Arlington, VA · On-site

$21 - $25/hr

Accurately document patient information and maintain electronic medical records (EMR). * Coordinate and schedule patient appointments, including follow-ups and referrals. * Educate patients on ...

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Information Assistant information

See Virginia salary details

$8

$21

$46

How much do information assistant jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for information assistant in Virginia is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.40 per hour, depending on experience, location, and employer.

What are information-based jobs?

Information-based jobs involve collecting, managing, analyzing, and sharing data or knowledge. Roles such as information assistants, librarians, data analysts, and research coordinators often require strong organizational skills and familiarity with information management tools or databases.

What are some common challenges Information Assistants face when managing multiple information requests simultaneously?

Information Assistants often handle a high volume of inquiries from different stakeholders, which can make prioritizing tasks challenging. Balancing the need for accuracy with quick response times is essential, especially when requests are complex or require coordination with other departments. Developing strong organizational and communication skills helps manage these demands effectively and ensures that all queries are addressed in a timely manner.

What are Information Assistants?

Information Assistants are professionals who help individuals access, locate, and use information resources in settings such as libraries, educational institutions, or information centers. They assist with inquiries, guide users to appropriate materials, maintain information databases, and support administrative tasks related to information management. Their role requires strong communication, organizational, and customer service skills, as well as familiarity with information technology systems. Information Assistants play a crucial part in ensuring that patrons or staff can efficiently find and use the information they need.

What is the role of a library and information assistant?

A library and information assistant helps organize, manage, and provide access to library resources such as books, digital media, and databases. They assist visitors, handle cataloging, and may use library management software to support efficient information retrieval.

What is the highest paying library job?

The highest paying library job is typically a library director or chief librarian, with salaries often exceeding $80,000 to $100,000 annually depending on the size and location of the institution. Advanced degrees such as a master's in library science and extensive management experience are usually required for these roles.

What is an information assistant?

An information assistant is a professional who helps users find and access information, often working in libraries, information centers, or customer service environments. They may use databases, cataloging tools, and communication skills to support research and information retrieval tasks.

What is the difference between Information Assistant vs Library Assistant?

AspectInformation AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentOffices, information centers, or corporate settingsLibraries, educational institutions, public or academic libraries
Employer & Industry UsageGovernment agencies, corporations, non-profitsPublic, academic, or special libraries
Common Search & ComparisonOften compared for roles involving information management and customer serviceRelated roles in library settings focusing on cataloging and assisting patrons

The main difference between an Information Assistant and a Library Assistant lies in their work environment and specific duties. Information Assistants typically work in corporate or government settings handling data and customer inquiries, while Library Assistants focus on managing library resources and assisting library visitors. Both roles require similar educational backgrounds but serve different industries and functions.

What are the key skills and qualifications needed to thrive as an Information Assistant, and why are they important?

To thrive as an Information Assistant, you typically need strong organizational skills, attention to detail, and proficiency in information management, often supported by a degree or coursework in library science or a related field. Familiarity with library databases, cataloging systems, and office software such as Microsoft Office is commonly required. Excellent communication, customer service, and problem-solving skills help you effectively assist users and manage inquiries. These skills ensure efficient information retrieval, high-quality user support, and smooth daily operations in information-centric environments.
What are the most commonly searched types of Information jobs in Virginia? The most popular types of Information jobs in Virginia are:
What cities in Virginia are hiring for Information Assistant jobs? Cities in Virginia with the most Information Assistant job openings:
Infographic showing various Information Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,123 per year, or $21.2 per hour.
Visitor Information Assistance

Visitor Information Assistance

Global Resource Solutions, Inc.

On-site

$24 - $24.36/hr

Full-time

Posted 25 days ago


Job description

Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated and talented individual for the position of Visitor Information Assistants (VIA).

Job Description:

Summary: Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery.

Essential Responsibilities:

  • Provide general information, directions, and other forms of assistance to visitors.
  • Understand and maintain knowledge of the ANC

Requirement:

  • An Associate’s Degree and no less than three years of relevant work experience such as a visitor use assistant, docent, park guide, or in-person customer service; or
  • Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service.
  • Maintain basic computer skills, ability to operate kiosks and basic office equipment, and the ability to communicate clearly in written electronic mail (emails).
  • Personnel are required to have the ability to walk throughout the entire facility and stand constantly. This includes long distances, various hills/grades and all types of terrain.
  • VIA must be able to function outdoors in all types of weather.

Security Requirements:

  • Public Trust or Secret

Skills:

  • Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract
  • Possess required state motor vehicle licenses or certifications for operating equipment and vehicles used in the execution of this contract

Physical Requirements: This position requires constant standing and walking throughout the entire facility, to include long distances, various hills/grades, and types of terrain. This position is a year-around, outdoor position, and functions in all types of weather.

Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English.

Additional Compensation: This position includes an additional $5.09 per hour up to 40 hours per week for Health & Welfare benefits in accordance with The McNamara-O’Hara Service Contract Act (SCA).

GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.