Informatics Assistant Jobs (NOW HIRING)

Nemours is seeking an Imaging Informatics Analyst (Cardiology), Full-Time, to join our Nemours Children's Heath team in Wilmington, Delaware.

Position requires on site presence at Nemours Children's Hospital, Delaware for the first 90 days followed by ongoing 2-3 days per week depending on customer needs. Qualified applicants should have experience with PACS, DICOM, HL7, and imaging informatics workflows.

This position is responsible for providing direct support to end users in the efficient and accurate utilization of the IS Imaging Informatics applications and the electronic medical record as it relates to imaging. Analysts participate in building, testing and validating new functionality and engaging in custom configuration activities. Analysts perform in-depth analysis of workflows, data collection, report details and other technical issues associated with the use of clinical applications. The Analyst must have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users.  

Collaborates with senior management to plan, implement and evaluate the effectiveness of systems and services. Identifies and coordinates system updates, changes and enhancements to support clinical information and meet business needs, while maintaining system and data integrity.  Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions. Manages and co-ordinates team tasks. Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership.

• Achieve and maintain application specific certification in accordance with vendor requirements.
• Provide site specific on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS imaging informatics applications and the electronic medical record as it relates to imaging.
• Conduct clinical workflow analysis and assess need for workflow redesign and process improvement.
• Assist in configuring imaging applications to meet the requirements of Cardiology as well as other clinical departments utilizing imaging application, while maintaining and promoting enterprise standards. 
• Provide support of the Telecardiology program including project scoping, implementation, and daily management of issues, updates and enhancements.
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.  May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Preferred Bachelor's Degree or an Associate's Degree with equivalent experience required.
• Minimum of three (3) to five (5) years experience required.
• Strong software and application knowledge. 
• Prior clinical and electronic medical record experience preferred.
• Applications specific certifications as required.
• Certified Imaging Informatics Professional (CIIP) preferred.
• Project Management experience preferred.

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Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.