Infinity Insurance Jobs in New York (NOW HIRING)

Job Overview

Infinity Replacement is our dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying.

Our Project Managers are the face of Infinity Replacement on every job site. They advocate for our customers and ensure an exceptional installation experience. From final measurements to post-installation walk-throughs, Project Managers uphold our high standards and ensure every detail is right-before, during, and after installation.

Highlights of your role

• Conduct final measurements for windows and doors.
• Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
• Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing.
• Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
• Assist installation partners with questions and concerns throughout the project lifecycle.
• Allocate appropriate materials and accurately job-cost labor rates.
• Resolve project and customer issues with efficiency, professionalism, and integrity.
• Conduct job completion walkthroughs with homeowners, including:
  • Demonstrating window and door operation
  • Completing the Zero-Defect checklist
  • Delivering the customer gift bag
  • Documenting and following up on any outstanding work
• We provide a company vehicle, essential tools, a cell phone, and any additional resources needed to perform the job successfully.

You're a good fit if you have (or if you can)

• Proven experience working directly with customers and homeowners, with strong problem-solving skills.
• Solid understanding of construction documents, methods, and installation techniques.
• Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.

We also want to make sure you have

• High school diploma or equivalent required.
• Construction experience, especially in home improvement or window replacement.
• Valid driver's license with a clean driving record.
• Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
• Experience measuring and installing replacement windows.

We invite you to see yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an equal opportunity employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

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Compensation$85,000 - $95,000, pay based on experienceEmployment Type: OTHER