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Incident Problem Manager Jobs in Delaware (NOW HIRING)

Incident Detection and Response: Identify and categorize security incidents such as malware ... Security Tool Management: Operate and manage security technologies such as SIEM systems, IDS/IPS ...

Utilizes equipment experience and six sigma training to approach site issues with a problem-solving ... Lead incident investigations related to Maintenance * Develop and maintain Maintenance progression

MO427-Help Desk Analyst 10830

Dover, DE · On-site

$20.50 - $28/hr

Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures. * Responsible for the diagnosis, troubleshooting and tracking of all ...

... or employee complaints, incident reports, and legal actions * Support Membership and Gold ... Strong analytical and problem-solving skills * Strong verbal and written communication skills ...

Engineer

New Castle, DE · On-site

$100K - $110K/yr

Key Responsibilities Vulnerability & Patch ManagementManage the vulnerability remediation ... Security Risk & Incident Support • Partner with engineering, infrastructure, and application ...

Account Manager

Newark, DE · On-site

$24.50/hr

... problem resolution, service enhancement and expansion, new business development, operational ... if an incident occurs that requires intervention regardless of whether or not it is directly ...

Account Manager

Newark, DE · On-site

$24.50/hr

... problem resolution, service enhancement and expansion, new business development, operational ... if an incident occurs that requires intervention regardless of whether or not it is directly ...

... inspections, audits, incident investigations, and risk assessments while also optimizing ... Strong analytical and problem-solving abilities, with a results-driven mindset. * Proficiency in ...

... inspections, audits, incident investigations, and risk assessments while also optimizing ... Strong analytical and problem-solving abilities, with a results-driven mindset. * Proficiency in ...

... inspections, audits, incident investigations, and risk assessments while also optimizing ... Strong analytical and problem-solving abilities, with a results-driven mindset. * Proficiency in ...

Showing results 41-60

Incident Problem Manager information

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What are popular job titles related to Incident Problem Manager jobs in Delaware?

For Incident Problem Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Incident Problem Manager jobs in Delaware look for?

The top searched job categories for Incident Problem Manager jobs in Delaware are:

What cities in Delaware are hiring for Incident Problem Manager jobs?

Cities in Delaware with the most Incident Problem Manager job openings:

Infographic showing various Incident Problem Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Environmental Health & Safety Manager

Whiting-Turner Contracting Company

Newark, DE • On-site

$81K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description


As a 'National ENR Top 25 General Contractor' that values its employees and fosters a positive and supportive culture, Whiting-Turner is seeking a qualified environmental, health and safety manager for various commercial projects in a fast paced, entrepreneurial, team-based working environment.
Qualified candidates shall possess 3 to 20+ years of experience in EH&S management, preferably in a similar industry and 5+ years of continuous experience in construction safety. This role requires oversight of environmental, health, and safety programs within an organization or construction project. This role ensures compliance with federal, state, and local safety regulations, promotes a culture of safety, and minimizes environmental impact. The EH&S Manager is also tasked with reducing workplace accidents, enhancing employee health and safety, and ensuring environmental sustainability practices are followed.
The following experience and skill set are preferred:
• Bachelor of Science degree in Environmental Health and Safety, Occupational Safety and Health Management, Safety Management, or equivalent.
• Certifications in Environmental, Health, and Safety to include (e.g., OSHA 500, CHST, ASP/GSP Designation) is required.
• CSP designation - preferred
• Bilingual - preferred
• In-depth knowledge of OSHA regulations, environmental laws, and health and safety standards.
• Strong understanding of safety protocols, risk assessments, and emergency response planning.
• Proficiency in EH&S management software and tools.
• Excellent communication, organizational, and problem-solving skills.
• Ability to lead safety teams, conduct training sessions, and influence organizational culture.
• Strong knowledge of environmental sustainability practices and waste management.
• Ability to work extended hours and respond to emergencies as needed.
• Travel to different locations may be required.
Candidate must possess a thorough understanding of the following core competencies as demonstrated by their knowledge and skills:
• Hazard identification and control
• Emergency preparedness and fire prevention
• Safety program development and implementation
• Leadership, communication, and training
• Advanced sciences and math
• Safety management systems
• Ergonomics
• Industrial hygiene and occupational health
• Environmental management
Key responsibilities for this role include:
• Develop, implement, and enforce safety programs to comply with OSHA (Occupational Safety and Health Administration) standards, environmental laws, and regulations.
• Ensure all company activities meet or exceed environmental, health, and safety requirements and standards.
• Monitor and interpret regulatory changes to ensure the organization remains compliant with evolving laws and guidelines.
• Conduct regular risk assessments and audits to identify potential safety hazards and environmental impacts.
• Recommend improvements to reduce hazards, risks, and the environmental footprint.
• Establish safety procedures and emergency response plans for various workplace incidents (fires, chemical spills, accidents).
• Develop and conduct safety and environmental training programs for employees to promote safety awareness and proper safety practices.
• Ensure all employees are trained on emergency procedures, hazard communication, personal protective equipment (PPE), and safe handling of materials.
• Keep track of employee certifications and safety training schedules.
• Investigate accidents, injuries, and near-misses to determine their root causes and develop corrective actions.
• Ensure timely reporting of incidents to regulatory authorities as required.
• Maintain records of workplace injuries, incidents, and safety training for compliance and audits.
• Develop and implement sustainable environmental practices, including waste management, recycling programs, and energy conservation efforts.
• Promote environmentally friendly practices and ensure compliance with environmental permits and regulations.
• Oversee the safe handling and disposal of hazardous materials and ensure proper waste management systems are in place.
• Monitor and evaluate the effectiveness of safety programs, procedures, and environmental controls.
• Work with management to implement improvements based on audit results, incident trends, and employee feedback.
• Stay updated with industry best practices and implement strategies to improve overall safety and environmental performance.
• Maintain up-to-date documentation of safety audits, inspections, training, and incident reports.
• Prepare and present regular reports to management on safety performance, incident trends, and compliance status.
• Ensure all necessary records and documentation are prepared for regulatory inspections and audits.
• Work closely with management and other departments to integrate EH&S practices into day-to-day operations.
• Collaborate with external agencies, regulatory bodies, and contractors to ensure safety and environmental standards are maintained.
• Promote a culture of safety and environmental responsibility across the organization.
• Develop, implement, and oversee emergency response plans for various workplace scenarios.
• Coordinate drills, including fire drills, evacuation plans, and first aid training, to ensure employees are prepared for emergencies.
Salary Range
**The base salary range for this position represents the Company's good faith and reasonable estimate at the time of posting and is dependent on a number of factors including but not limited to role, level, relevant education, experience, training, skills and abilities, location, and market and business considerations. Individual pay is determined through interviews and an assessment of the various factor identified above. The foregoing information reflects base salary only and does not include other forms of available compensation to which employees may be entitled including but not limited to profit sharing, appreciation rights, retirement compensation, travel subsistence, holiday contribution, vacation, sick leave, parental leave, healthcare (including dental and vision benefits), life insurance, disability insurance, and other compensations/benefits, which are dependent upon various factors including but not limited to years of service, location, performance, etc. The annual base salary range listed is subject to change at any time, in the Company's discretion, and does not alter in any way the at-will nature of the employment relationship.
Please note:
  • Applying for positions in multiple locations will result in a longer vetting process.
  • The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.