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Inbox Manager Jobs in Texas (NOW HIRING)

RCM Specialist

Irving, TX · On-site

$24 - $26/hr

Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts. * Mentor practices and new employees; provide education on company standards, insurance ...

RCM Specialist

Irving, TX · On-site

$24 - $26/hr

Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts. * Mentor practices and new employees; provide education on company standards, insurance ...

Monitor and respond to messages in the telematics support inbox * Manage user access and settings in the Samsara dashboard * Collaborate with division teams to monitor and maintain Samsara device ...

Proposal Manager

Austin, TX · Remote

$70K - $90K/yr

Maintain the RFP inbox at inbox zero, triaging and logging every solicitation the day it arrives ... Manage all FOIA (public records) requests, coordinating with legal as needed. What Success Looks ...

Proposal Manager

Austin, TX · On-site +1

$70K - $90K/yr

Maintain the RFP inbox at inbox zero, triaging and logging every solicitation the day it arrives ... Manage all FOIA (public records) requests, coordinating with legal as needed. What Success Looks ...

HR Administrative Assistant

Pearland, TX

$16.50 - $21.75/hr

Inbox Management and Employee Communication: * Monitor and manage the General HR inbox, responding promptly and accurately to inquiries and requests and assigning tasks to the appropriate HR Business ...

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Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What are popular job titles related to Inbox Manager jobs in Texas? For Inbox Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Inbox Manager jobs in Texas look for? The top searched job categories for Inbox Manager jobs in Texas are:
What cities in Texas are hiring for Inbox Manager jobs? Cities in Texas with the most Inbox Manager job openings:
Infographic showing various Inbox Manager job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

$24 - $26/hr

Full-time

Posted 4 days ago


Job description

U.S. Oral Surgery Management

500 E John W Carpenter Fwy #300, Irving, TX 75062

Position Purpose:

US Oral Surgery Management invites you to experience the Power to Achieve more by becoming an integral part of our dynamic and innovative team. We are the leader in the Oral Surgery market, partnering with elite practices to provide expertise in multiple disciplines, including Operations, Human Resources, Accounting, and Finance. To learn more about our dynamic organization please visit our website at www.usosm.com.

Position Summary:

The RCM Specialist – Credits is responsible for resolving overdue credit and debit balances due from insurance carriers and patients. This role ensures compliance with organizational policies, state, and federal regulations while auditing accounts, issuing refunds, and identifying practice trends for process improvement. The Specialist also serves as a mentor and resource for practices and new employees.

Essential Job Duties

  • Review credit balances for all practices, identify trends, and notify stakeholders with recommendations for improvement.
  • Conduct thorough audits of patient credit accounts; issue refunds in compliance with company policy and applicable laws.
  • Prioritize workload to achieve timely and meaningful results.
  • Ensure insurance payments are accurate; issue adjustments in accordance with regulations and protocol.
  • Monitor and respond to the refund inbox promptly.
  • Administer all refund processes, including check refunds, inbox management, chargebacks, and credit accounts.
  • Mentor practices and new employees; provide education on company standards, insurance requirements, and compliance regulations.
  • Create and maintain contact notes and audit records, including Explanation of Benefits (EOB) files.
  • Perform additional duties as assigned by manager or director.

Qualifications and Skills

  • Demonstrated resourcefulness and adaptability.
  • Ability to manage multiple priorities with frequent interruptions.
  • Strong oral and written communication skills.
  • Ability to meet deadlines consistently.
  • Knowledge of collection laws and regulations.
  • Strong problem-solving and interpersonal skills.

Education and Experience

  • High School Diploma or equivalent required.
  • Minimum of 2 years’ experience in a medical and/or dental Revenue Cycle environment, or equivalent combination of education and experience.

Travel Requirements

  • Travel is not required for this role.

Physical Requirements

  • Prolonged periods of sitting required.
  • Occasional lifting and bending to carry boxes and supplies, up to 25 pounds.