ZipRecruiter

Log In

1

Inbound Outbound Queue Associate Jobs in Michigan

Toupin Dental & Associates

Treatment Coordinator

Novi, MI

$18.25 - $23.50/hr

Treatment Coordinator - Toupin Dental & Associates Toupin Dental & Associates in Novi, MI is ... Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up * ...

Smile Partners

Treatment Coordinator

Novi, MI · On-site

$18.25 - $23.50/hr

Treatment Coordinator - Toupin Dental & Associates Toupin Dental & Associates in Novi, MI is ... Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up * ...

Smile Partners USA

Treatment Coordinator

Novi, MI · On-site

$18.25 - $23.50/hr

Treatment Coordinator - Toupin Dental & Associates Toupin Dental & Associates in Novi, MI is ... Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up * ...

Ryder

Warehouse Associate First Shift

Grand Rapids, MI

$26.25/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate First Shift

Grand Rapids, MI · On-site

$26.25/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Tjx

ARRC Service Center Supervisor

Livonia, MI · On-site

$65K - $81K/yr

Warehousing experience in inbound/outbound transportation, retail, LP, fulfillment, and recycling ... Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA ...

New

TJX Companies

ARRC Service Center Supervisor

Livonia, MI · On-site

$65K - $81K/yr

Warehousing experience in inbound/outbound transportation, retail, LP, fulfillment, and recycling ... Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA ...

New

TJX Companies

ARRC Service Center Supervisor

Livonia, MI

$65K - $81K/yr

Warehousing experience in inbound/outbound transportation, retail, LP, fulfillment, and recycling ... Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA ...

New

Ryder

Warehouse Associate First Shift

Grand Rapids, MI · On-site

$26.25/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate First Shift

Grand Rapids, MI

$26.25/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Lifetime Financial Growth

Be Seen First

Part Time Administrative Assistant Wealth Management

Southfield, MI · On-site

$20/hr

Manage inbound/outbound communication, including emails and phone calls. * Financial Administration ... Associate's or Bachelor's degree in business, finance, or a related field preferred. * Experience

next page

Showing results 1-20

All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Michigan

Inbound Outbound Queue Associate information

What is the 3 month rule for jobs?

The 3 month rule in the context of an Inbound Outbound Queue Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. Successful completion of this period may lead to permanent employment, benefits, or advancement opportunities. It is common for employers to set this timeframe to ensure new hires meet job expectations and adapt to the role.

What does a CVS associate do?

An Inbound Outbound Queue Associate is responsible for managing inventory and product movement within a retail or pharmacy environment, often handling incoming and outgoing shipments, organizing stock, and ensuring accurate inventory records. They typically use inventory management systems and work in a team-oriented setting to support store operations.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What's the highest paying job at CVS?

At CVS, the highest paying roles are typically executive positions such as Regional or District Managers, or corporate leadership roles like Vice Presidents. These positions require extensive experience, leadership skills, and often advanced degrees, and they offer the highest salaries within the company. In terms of job categories, specialized roles such as Pharmacists also tend to have high compensation compared to entry-level positions.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient workflow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Michigan? For Inbound Outbound Queue Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Michigan look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Michigan are:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Michigan as of July 2026, with employment types broken down into 73% Full Time, and 27% Nights. Highlights an 100% In-person job distribution.

Treatment Coordinator

Toupin Dental & Associates

Novi, MI

$18.25 - $23.50/hr

Full-time

Re-posted 23 days ago

Job description

Treatment Coordinator - Toupin Dental & Associates

Toupin Dental & Associates in Novi, MI is looking to add a dental receptionist to join our friendly team!

We are looking for someone that loves working with patients to achieve their smile goals with knowledge in treatment planning and financial arrangements using third party lenders when needed. If you have at least one year of previous dental experience, love serving patients, have a bright and energetic personality and want to find a long term fit for your career, please consider us.

Job Responsibilities:

  • Present treatment plans and explain procedures to patients
  • Discuss insurance, costs, and financial options
  • Collect payments and follow up on outstanding balances
  • Schedule treatment to maximize provider productivity
  • Keep schedules full through confirmations and patient follow-up
  • Verify insurance and ensure accurate patient records

Desired Skills & Competencies:

  • High-energy, positive, and professional demeanor with a strong focus on patient experience
  • Excellent multitasking and time-management skills in a fast-paced clinical environment
  • Strong verbal and written communication skills; confident and clear phone presence
  • Ability to present treatment plans in a clear, empathetic, and motivating manner
  • Skilled in discussing financial options and helping patients move forward with treatment
  • Strong attention to detail and accuracy, particularly with insurance and patient information
  • Team-oriented mindset with the ability to collaborate effectively with providers and front office staff
  • Comfortable handling objections, questions, and sensitive conversations with professionalism

Required / Preferred Experience:

  • Minimum 2 years of experience in the treatment coordinator role
  • Prior experience with insurance verification and benefit breakdowns required
  • Experience presenting treatment plans and reviewing financial responsibility with patients' required
  • Strong phone skills, including scheduling, inbound/outbound calls, and patient follow-up
  • Experience working with dental practice management software (Dentrix preferred)
  • Knowledge of dental terminology and procedures required
  • Dental office experience required

Office Hours: (Flexible hours)

  • Monday: 8:00 AM - 7:00 PM
  • Tuesday: 7:00 AM - 7:00 PM
  • Wednesday: 8:00 AM - 7:00 PM
  • Thursday: 7:00 AM - 4:00 PM
  • Friday: 9:00 AM - 1:00 PM

If you’re looking for a welcoming office where you can make a difference and grow with a great team, we’d love to hear from you!

Apply today!

#IND123