1

Inbound Outbound Queue Associate Jobs in Georgia

SALES ASSOCIATE

Valdosta, GA · On-site

$14 - $15/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

SALES ASSOCIATE

Moultrie, GA

$14.50 - $15.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

next page

Showing results 1-20

Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Georgia? For Inbound Outbound Queue Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Georgia look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Georgia are:
Infographic showing various Inbound Outbound Queue Associate job openings in Georgia as of June 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Nights. Highlights an 100% In-person job distribution.
Material Handler Specialist - Inbound-Outbound- Distibution Center

Material Handler Specialist - Inbound-Outbound- Distibution Center

McKesson

Ellabell, GA

$15.25 - $18.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday


McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

40th of 73 rated pharmaceutical


Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Material Handler Specialist - Inbound-Outbound

Location: Ellabell, GA, USA - 1338 Interstate Center - Building A

Available shifts:

Monday to Friday, 5am-1:30pm

Monday to Friday, 9am-5:30pm

Note - Shift subject to change based on the needs of the business. OT may be required and is mandatory if required. This position start time may fluctuate and flexibility is required.

***Walk in interviews -Monday to Friday from 10am-2pm. Meet the supervisors, see the facility and have a face-to-face interview. No appointment needed! Bring a resume if you can. Ellabell, GA, USA - 1338 Interstate Center- Building A***

This career opportunity comes with competitive base pay, a bonus program and, a comprehensive benefit program (health and wellness - dental/medical/prescription). Benefits are competitive to meet the needs of each location and may also include paid time off, stock purchase plan, retirement support (401K), education reimbursement, flexible work arrangements, maternity and caregiver leave.

Overview

The Inbound Specialist is responsible for overseeing and supporting day-to-day inbound warehouse activities, including receiving, put-away, replenishment, returns, and inventory control. This role ensures efficient and accurate processing of inbound goods and supports cross-training in outbound functions based on volume and operational needs. The Outbound Specialist supports the daily execution and continuous improvement of outbound processes including picking, packing, shipping, and dock operations. This role ensures timely, accurate order fulfillment and serves as a lead trainer for outbound associates, with cross-training in inbound functions as needed.

Key Responsibilities

Inbound:


*Discrepancy (work with purchasing for any additional research)
*Receiving (work with the Logistic team to review & add landing cost)

*Put-away and Replenishments (audit & research)
*Returns processing (R&D research)
*Cycle counting and inventory accuracy
*Yard management coordination
*Monitor inventory discrepancies and investigate root causes using E1/Syspro/Megatrak and RF devices
*Maintain accurate and legible documentation of inbound activity
*Support and train new and existing associates on SOPs, safety, and productivity standards
*Collaborate with Outbound teams for cross-functional support as volume demands

Outbound:
*Perform and train others on outbound functions, including:
*Pallet and Case Picking
*Dock processes including pallet and direct trailer loading audits
*Manual backorders and outbound calendar management
*Shipment confirmations and truck audits
*Maintain dock organization and shipment accuracy
*Support yard management and dock flow based on scheduling
*Provide guidance and training to outbound associates, ensuring alignment with safety, quality, and productivity goals
*Assist with cycle counts and inventory tasks as needed

Minimum Qualifications

  • Typically requires 3+ year(s) of related experience.

Skills and Qualifications

  • 3+ years of distribution/warehouse experience (multi-area experience preferred); internals must have at least 6 months of service to qualify

  • Strong understanding of inbound and outbound tasks in a Distribution Center

  • Inventory experience

  • High adaptability and willingness to flex across functions

  • Power Equipment experience (Reach Truck, Stand Up Dock Stocker, Cherry Picker, Electric Pallet Jack). Must be able to maintain certifications once trained.

  • Technology Proficiency: Microsoft Excel, Word, Outlook, Teams; RF devices; ERP systems(E1/Syspro/Megatrak), Warehouse Management System (WMS)

  • Demonstrated verbal and written communication with the ability to provide feedback and partner with diverse groups of individuals

  • Ability to perform root cause analysis and resolve operational issues. Identifies and addresses issues promptly to ensure continuous operations

  • Must be a positive change team memberthat demonstrates passion and commitment to the success of the team and individuals

  • Must have a positive attitude, be quality driven, organized, punctual, committed, self-motivated and have an excellent attendance record

  • Attention to detail with a focus on accuracy and quality; self-motivated with the ability to work independently with minimal supervision; strong adherence to established procedures and safety protocols; comfortable working in a fast-paced warehouse environment

Physical Demands (may include all or some of the following, some only on occasion):

  • General office demands

  • Must be comfortable working at heights

  • Must be comfortable working in refrigerated areas when required

  • Ability to walk up to 10 miles throughout the course of a shift (steps vary per shift)

  • Ability to lift 20-50 pounds repetitively throughout the course of a shift without assistance; ability to lift greater weights in a team lift (weight varies based on product)

  • May sit, stand, stoop, bend and walk intermittently during the day.

  • May sit or stand seven (7) to ten (10) hours per day.

  • May be necessary to work extended hours as needed.

  • Finger dexterity to operate office equipment required.

  • Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus.

  • Must be able to hear normal voice sounds

#McKessonRPO

Career level - O3

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!


What McKesson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom