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Inbound Outbound Queue Associate Jobs in Adairsville, GA

... functions. * Assist with inbound and outbound daily call volume to support internal and ... Associates degree preferred, or equivalent combination of education/experience. * Strong ...

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Answering of inbound/outbound calls. * May assist with patient walk-ins. * May assist with ...

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Inbound Outbound Queue Associate information

See Adairsville, GA salary details

$7

$14

$23

How much do inbound outbound queue associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for inbound outbound queue associate in Adairsville, GA is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $16.49 per hour, depending on experience, location, and employer.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Inbound Outbound Queue Associate jobs in Adairsville, GA look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Adairsville, GA are:

What cities near Adairsville, GA are hiring for Inbound Outbound Queue Associate jobs?

Cities near Adairsville, GA with the most Inbound Outbound Queue Associate job openings:

Infographic showing various Inbound Outbound Queue Associate job openings in Adairsville, GA as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,556 per year, or $14.7 per hour.

Full-time

Re-posted 18 days ago


Job description

Position Title: Customer Sales Associate
Reports to: General Manager
Status: Hourly
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities
  • Acquire and Maintain Customers
  • Clerical functions, including but not limited to office management and file maintenance
  • Create price tags
  • Customer payments and data entry in VersiRent computer program
  • Greets customers and facilitates in-store sales
  • Inbound/Outbound sales calls
  • Maintain professional appearance
  • Maintains showroom appearance
  • Resolves customer service concerns as they arise
  • Responsible for answering phones
  • All other duties deemed necessary for effective store management

Essential Requirements
  • Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
  • Build and maintain files to company standards and policy
  • Intermediate math skills
  • Excellent phone skills
  • Must be able to explain product features and benefits
  • Must be able to explain terms of rental/lease agreement to customer.
  • Must be able to read, write and communicate effectively in person and over telephone
  • Must be organized
  • Must be able to work overtime

General Physical Requirements
  • Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
  • Stooping, bending, pulling, climbing, reaching and grabbing as required