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Inbound Outbound Queue Associate Jobs in Georgia

Lineage Logistics

Warehouse Lead - 2nd shift

Rincon, GA

$16.50 - $21.25/hr

Assign work to warehouse associates to make certain company and customer standards of service ... Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ...

060 SAKS & CO LLC

Merchandise Associate

Atlanta, GA · On-site

$17.05 - $21.32/hr

Merchandise handling, transfers, and processing of inbound/outbound freight. Fulfillment, packing ... Associates must work a flexible schedule based on business need, which will include evenings ...

060 SAKS & CO LLC

Merchandise Associate

Atlanta, GA · On-site

$17.05 - $21.32/hr

Merchandise handling, transfers, and processing of inbound/outbound freight. Fulfillment, packing ... Associates must work a flexible schedule based on business need, which will include evenings ...

Avacend Inc

Feeder Associate/ Dispatch

Atlanta, GA · On-site

$20.65/hr

* The Feeder Dispatch Admin with driving works in a fast-paced office environment responding to inbound & outbound feeder drivers via phone with great attention to detail. Working outside in all types ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Georgia? For Inbound Outbound Queue Associate jobs in Georgia, the most frequently searched job titles are:
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Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Georgia as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Nights. Highlights an 100% In-person job distribution.

Patient Account Specialist

Heart and Vascular Care Inc

Alpharetta, GA • On-site

$17.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We currently have an exciting opportunity for a Patient Account Specialist to join our growing billing team!

We value you! Candidates who complete a successful prescreen and interview will be eligible for a gift card at the end of their interview.

Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.

Monday-Friday, 8AM - 5PM, no nights or weekends

100% REMOTE - after one month of hands-on training.

Prior experience in a medical/collections/customer service setting is preferred.

Responsibilities will include but not be limited to:

  • Work and maintain all collection accounts
  • Collaborate with current collection agency to ensure accurate turn overs and accounts sent back
  • Maintain all credit cards on file for patient payments
  • Serve as patient liaison for financial matters
  • Work patient cases for payment plans, bad debt, and deceased patients in a timely manner
  • Send monthly collection reports to Revenue Cycle Management Director.
  • Assist with the missed payment plan report, monthly
  • Follow up on rejected claims, assisting with patient billing questions.

Requirements:

  • Dependable team player is a must.
  • Ability to work in a fast paced environment.
  • Maintain a positive attitude with patients and co-workers under all conditions
  • Sustain excellent attendance and avoid excessive absences and/or tardiness

Heart and Vascular Care is a privately owned cardiology practice that places a priority on compassionate patient care and service. In our team-based and family-oriented setting, we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.

Come be a part of our growing team. Apply here through Indeed and someone will be in touch!