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Inbound Outbound Queue Associate Jobs in Georgia

Tailored Brands

Seasonal Staff Outbound

Norcross, GA · On-site

$13.75 - $16/hr

Seasonal Staff for Tuxedo Inbound/Outbound Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The ...

Tailored Brands

Seasonal Staff Inbound

Norcross, GA · On-site

$13.75 - $16/hr

Seasonal Staff for Tuxedo Inbound/Outbound Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The ...

Lineage Logistics

Warehouse Lead - 2nd shift

Rincon, GA · On-site

$16.50 - $21.25/hr

Assign work to warehouse associates to make certain company and customer standards of service ... Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ...

Lineage Logistics

Warehouse Lead - 3rd Shift

Mcdonough, GA · On-site

$16.75 - $21.25/hr

Assign work to warehouse associates to make certain company and customer standards of service ... Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ...

Hendrick

$14 - $16.25/hr

The associate will perform physical tasks associated with inbound, outbound, and internal movement of materials and packages. The ideal candidate is self-motivated and proactive in performing daily ...

Avacend Inc

Feeder Associate/ Dispatch

Atlanta, GA · On-site

$20.65/hr

* The Feeder Dispatch Admin with driving works in a fast-paced office environment responding to inbound & outbound feeder drivers via phone with great attention to detail. Working outside in all types ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Georgia? For Inbound Outbound Queue Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Georgia look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Georgia are:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Georgia as of June 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Nights. Highlights an 100% In-person job distribution.
Warehouse Associate

Warehouse Associate

American Expediting

College Park, GA

$17 - $19/hr

Full-time

Posted 2 days ago

Job description

Warehouse Associate
Onsite: Atlanta, GA
Shift: Saturday-Tuesday, 11:00a-7:00p
ABOUT THE COMPANY: American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem-solvers dedicated to crafting custom transportation solutions. Our reputation for excellence is hard-earned, with 99.3% on-time delivery performance for on-demand and scheduled, time-critical shipments. Our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.
SUMMARY: The Warehouse Associate will be responsible for performing an array of duties such as receiving and processing incoming stock and materials; managing, organizing, and retrieving stock; and keeping a concise record of inventory, and accurately filling customer orders. Must be detail oriented and accurate with item numbers, inventory locations, inbound/outbound procedures, and possess the ability to communicate internally and externally the status of parts-related issues.
REPORTS TO: Operations Manager
RESPONSIBILITIES:
  • Receive, inspect, and stock shipments from carriers
  • Unpack and check shipments received against inbound alerts
  • Fill customer orders quickly, promptly, accurately
  • Follow Standard Operating Procedures from clients
  • Handle outbound shipments to be shipped by local courier or overnight carriers
  • Enter data into computer system
  • Handle inventory and cycle counts as needed
QUALIFICATIONS:
  • High School Diploma/GED
  • Must be able to lift at least 30 lbs
  • Excellent phone and computer skills necessary
  • Must be able to use ladders, step stools and can stand for long periods
  • Must be able to work safely from heights
  • Must be dependable and be flexible with hours
Pay Range for the position is up to $19/hr (depending on experience).This role is eligible for our Career Progression Ladder where, you'll gain the skills and opportunities to advance—and with every step forward comes increased responsibilities, new challenges, and a higher earning potential.
American Expediting is an equal opportunity employer. In accordance with applicable law, American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting’s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, vendors and customers. To learn more about the benefits we provide to support our employees, visit www.americanexpediting.com/careers.

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