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Service Desk Associate Jobs in Georgia (NOW HIRING)

The EDH

Service Desk Specialist

Atlanta, GA

Associates Degree or equivalent experience 3 to 5 years of prior Service Desk experience In-depth technical knowledge and experience in installing, configuring, documenting, operating and maintaining ...

The Edh

Service Desk Specialist

Atlanta, GA · On-site

Associates Degree or equivalent experience * 3 to 5 years of prior Service Desk experience * In-depth technical knowledge and experience in installing, configuring, documenting, operating and ...

Barbour Orthopaedics

Front Desk Associate

Lawrenceville, GA

$12.75 - $16.50/hr

The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable ...

Crunch Fitness - CR Holdings

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

 Front Desk Associate- West Cobb Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate- East Cobb Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Planet Fitness

Front Desk Associate

Brunswick, GA · On-site

$12.75 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Jesup, GA

$12.50 - $16/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Savannah, GA

$13 - $16.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Crunch Fitness

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate- West Cobb Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness - CR Holdings

Front Desk Associate

Atlanta, GA · On-site

$13.75 - $17.75/hr

 Front Desk Associate- Perimeter Club HERE WE GROW AGAIN! Are you ready to leave average ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Associate

Chamblee, GA · On-site

$13.75 - $17.75/hr

Front Desk Associate- Chamblee Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness - CR Holdings

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

 Front Desk Associate- Marietta Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Associate

Kennesaw, GA · On-site

$13 - $16.75/hr

Front Desk Associate- Kennesaw Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness - CR Holdings

Front Desk Associate

Duluth, GA · On-site

$13 - $16.50/hr

 Front Desk Associate- Duluth Club ​ HERE WE GROW AGAIN! Are you ready to leave average ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Crunch Fitness

Front Desk Associate

Duluth, GA · On-site

$13 - $16.50/hr

Front Desk Associate- Duluth Club HERE WE GROW AGAIN! Are you ready to leave average behind and ... Sales or customer service experience * Bilingual Spanish/English (a plus) * Professional, reliable ...

Planet Fitness

Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Augusta, GA

$12.25 - $15.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

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Service Desk Associate information

See Georgia salary details

$7

$17

$32

How much do service desk associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for service desk associate in Georgia is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $20.10 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
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Service Desk Associate jobs near you
Service Desk Specialist

Service Desk Specialist

The EDH

Atlanta, GA

Other

Posted yesterday

Job description

Service Desk Specialist I who will provide 24/7 Tier 1, Service Desk support for creating tickets, performing initial troubleshooting, and documenting steps to resolve incidents in accordance with operational guidance. The selected candidate must be able to work rotating shifts every four months. Job Duties and Responsibilities: Diagnose and resolve client level issues using Information Technology Infrastructure Library (ITIL) practices.

Track all assigned work and trouble tickets in workflow using the Remedy IT Service Management (ITSM) toolset. Perform Tiers 2 and 3 function by working with engineers and original equipment manufacturers (OEMs) on resolving incidents. Knowledge, Skills and Abilities: Associates Degree or equivalent experience 3 to 5 years of prior Service Desk experience In-depth technical knowledge and experience in installing, configuring, documenting, operating and maintaining Microsoft Client Operating Systems, applications and 3rd party help desk software.

Required Certifications: Must possess one of the below certifications prior to starting: A+ Security+ ITIL 2011 Foundations

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