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Inbound Call Jobs (NOW HIRING)

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

MCI

Remote Inbound Call Center Representative

$15.75 - $20.50/hr

Remote Inbound Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

Express Employment Professionals

Be Seen First

Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

STI

Inbound Call Center Rep

Indianapolis, IN · On-site

Forward call back messages to Volunteer Supervisors at the end of the day. * Put together new counselor training materials and other training materials requested by Trainers. * Put together ...

Equiliem

Inbound Call Center Rep

Indianapolis, IN · On-site

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired

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How much do inbound call jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for inbound call in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. These roles often require good communication skills, active listening, and familiarity with customer service tools or CRM systems. The job typically occurs in a call center or office environment and may involve shift work or specific performance metrics.

What job makes $10,000 a month without a degree?

In roles such as sales, real estate, or certain freelance professions, individuals can earn $10,000 or more per month without a formal degree by leveraging skills, experience, and client networks. High-income potential often depends on performance, industry demand, and entrepreneurial effort, rather than formal education alone.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What is an inbound call?

An inbound call is a phone call received by a company's customer service or support team, often initiated by a customer seeking assistance or information. Inbound call center agents typically handle inquiries, resolve issues, and provide support using communication skills and call center software. This role requires good communication skills and the ability to manage multiple calls efficiently.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or incentive-driven roles. However, most inbound call positions offer fixed hourly wages, so reaching this income level may involve working additional hours or seeking roles with higher pay structures.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
More about Inbound Call jobs
What cities are hiring for Inbound Call jobs? Cities with the most Inbound Call job openings:
What states have the most Inbound Call jobs? States with the most job openings for Inbound Call jobs include:
What job categories do people searching Inbound Call jobs look for? The top searched job categories for Inbound Call jobs are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.
Inbound Call-Center Representative (HYBRID/IN-OFFICE)

Inbound Call-Center Representative (HYBRID/IN-OFFICE)

Aveanna Healthcare

Shreveport, LA • On-site

$19/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Aveanna Healthcare rating

6.6

Company rating: 6.6 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

65th of 228 rated social care providers

Job description

Inbound Call Center Representative
Start Date: 07/06/26 // Starting Pay: $19/HR
*Must be available to work Saturdays from 8am - 1pm CST*
As an Inbound Call Center Representative, you'll play a vital role for our Patient Support Department, which is our first point of contact for our patients to call in and seek information and ask questions regarding their services and orders with us here at Aveanna.
We are looking for someone who can confidently manage 40-50 inbound calls per day with compassion and empathy! Whether you have experience in this industry or are brand new, our tailored training will provide you with the tools and skillset to navigate the ever-changing healthcare landscape. This role is extremely important, as you will be the first person they speak with to properly represent Aveanna and our values.
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
  • Equipment Provided
  • Fun, Inclusive Work Environment
  • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
  • 2 Bonus Days Off ("Fun Day" and "Inclusion Day")
  • 6 Paid Holidays
  • Supportive Team with Role-Based Training to Aid in Your Success
  • Internal Opportunities for Growth
  • Interactive Clubs and Engagement Opportunities

The Right Fit Is:
  • Professional phone etiquette in order to de-escalate worried or upset patients on a daily basis
  • Organized and self sufficient to accurately complete data entry tasks daily and in a timely manner
  • Comfortable working towards daily and monthly metric and KPI goals
  • Confidence in your ability to learn new computer programs and software

Onsite Operational Support:
In addition to primary job duties, this role supports branch operations and compliance by:
  • Maintaining an organized office environment
  • Monitoring enteral formula storage temperatures per safety standards
  • Conducting routine safety checks (including fire extinguisher inspections)
  • Managing inventory of supplies and equipment
  • Maintaining clean and dirty equipment areas per health protocols
  • Assisting customers, vendors, and surveyors during visits

Remote Work Requirements:
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet

Position Qualifications:
  • Minimum of 2 years' experience in a call center environment
  • Minimum of 1 years' experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
  • High-school diploma or GED

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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