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Inbound Call Jobs in Wisconsin (NOW HIRING)

ThedaCare

Customer Service Representative

Neenah, WI

$16.50 - $22.50/hr

Answers phone calls that present to the inbound call center by completing a full assessment of the account including reviewing documentation, insurance coverage, charges, chart, and payments to ...

ThedaCare

Customer Service Representative

Appleton, WI · On-site

$15.50 - $21.25/hr

Answers phone calls that present to the inbound call center by completing a full assessment of the account including reviewing documentation, insurance coverage, charges, chart, and payments to ...

ThedaCare

Customer Service Representative

Appleton, WI · On-site

$15.50 - $21.25/hr

Answers phone calls that present to the inbound call center by completing a full assessment of the account including reviewing documentation, insurance coverage, charges, chart, and payments to ...

ThedaCare

Customer Service Representative

Appleton, WI

$15.25 - $20.75/hr

Answers phone calls that present to the inbound call center by completing a full assessment of the account including reviewing documentation, insurance coverage, charges, chart, and payments to ...

Veolia

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

Answer inbound calls and assist customers with questions, concerns, and service-related inquiries ... Basic computer proficiency, including Microsoft Office and call center systems. * Ability to ...

New

Swift7 Consultants

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

Answer inbound calls and assist customers with questions, concerns, and service-related inquiries ... Basic computer proficiency, including Microsoft Office and call center systems. * Ability to ...

Consider Posh Pro

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

Answer inbound calls and assist customers with questions, concerns, and service-related inquiries ... Basic computer proficiency, including Microsoft Office and call center systems. * Ability to ...

Biz Voice Boost

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

Answer inbound calls and assist customers with questions, concerns, and service-related inquiries ... Basic computer proficiency, including Microsoft Office and call center systems. * Ability to ...

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All JobsInbound Call JobsInbound Call Jobs in Wisconsin

Inbound Call information

See Wisconsin salary details

$12

$17

$23

How much do inbound call jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for inbound call in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. These roles often require good communication skills, active listening, and familiarity with customer service tools or CRM systems. The job typically occurs in a call center or office environment and may involve shift work or specific performance metrics.

What job makes $10,000 a month without a degree?

In roles such as sales, real estate, or certain freelance professions, individuals can earn $10,000 or more per month without a formal degree by leveraging skills, experience, and client networks. High-income potential often depends on performance, industry demand, and entrepreneurial effort, rather than formal education alone.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What is an inbound call?

An inbound call is a phone call received by a company's customer service or support team, often initiated by a customer seeking assistance or information. Inbound call center agents typically handle inquiries, resolve issues, and provide support using communication skills and call center software. This role requires good communication skills and the ability to manage multiple calls efficiently.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or incentive-driven roles. However, most inbound call positions offer fixed hourly wages, so reaching this income level may involve working additional hours or seeking roles with higher pay structures.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
What are popular job titles related to Inbound Call jobs in Wisconsin? For Inbound Call jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Inbound Call jobs in Wisconsin look for? The top searched job categories for Inbound Call jobs in Wisconsin are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Wisconsin as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.
WISCONSIN only - Work at Home Call Center Representative

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Other

Medical, Dental, Vision, Retirement

Posted 29 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Come grow with us and make a lasting impact. Apply today to begin the process, and you could potentially bestarting, in as soon as a week.

What we do:

  • Work on behalf of wonderful organizations like St. Jude Children's Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more.
  • Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !!
  • Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

  • The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
  • When signing up for a training class, you will be able to select the full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
    • 40-hour Full-Time set weekly schedules; 11a-8p EST, 12p-9p EST, or 1p-10p EST
    • 28-hour Part-Time set weekly schedule, 3:30p-9p EST, is offered on a limited basis.
    • 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available.
  • Virtual Paid Training
  • Rewards & Recognition Programs
  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Weekly bonus potential
  • Benefits are available for Full-time employees including Medical, Dental, Vision, and 401k

Other Requirements:

  • A Home office, or dedicated quiet place to work, that is free from noise and distractions.
  • Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
  • A willingness to learn, as we believe in owning your own success.
  • Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
  • Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
  • Exceptional conversational skills and the ability to multi-task.

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Apply