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Inbound Call Jobs in Wisconsin (NOW HIRING)

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

Storm Guard

Call Center Manager/Leader

Madison, WI · On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment Setting Lead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

SPECTRUM

Call Center Representative

Fond Du Lac, WI · On-site

$20/hr

Answering inbound phone calls from customers related to billing inquiries * Empathizing with ... call centers offering a variety of shifts. On any given day, you'll find yourself in the office ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

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Showing results 41-60

All JobsInbound Call JobsInbound Call Jobs in Wisconsin

Inbound Call information

See Wisconsin salary details

$12

$17

$23

How much do inbound call jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for inbound call in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What is an inbound call job?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What are the key skills and qualifications needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Wisconsin as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,388 per year, or $17.5 per hour.

Customer Service Representative

Wauwatosa, WI • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Job Title: Customer Service Representative Location: Milwaukee, WI Type: Contract To Hire Compensation: $21/Hour Contractor Work Model: Onsite Hours: Monday-Friday, standard business hours

CUSTOMER SERVICE REPRESENTATIVE

OVERVIEW: We're seeking a customer-focused professional to support participants, property owners, and managers within a housing assistance program. This role is ideal for someone who enjoys helping others, solving problems, and making a meaningful impact in their community. In this role, you'll be the primary point of contact for answering questions, providing guidance, resolving issues, and helping clients navigate program processes. You'll work in a fast-paced environment where strong communication, organization, and multitasking skills are essential. The ideal candidate enjoys working with people, remains calm under pressure, and is committed to delivering exceptional customer service. RESPONSIBILITIES:

  • Explain the process, status, and results of annual and interim recertifications, transfers, inspections, abatements, and other program activities.
  • Notify internal teams when recertification appointments need to be scheduled.
  • Guide voucher holders through the recertification process by explaining required documentation and next steps.
  • Advise applicants of their intake status and respond to landlord and tenant inquiries.
  • Explain rent calculation processes and how individual rent amounts are determined.
  • Respond to property owners and managers regarding rent reasonableness and rent adjustment questions.
  • Explain Housing Assistance Payment (HAP) contract terminations and the steps required for reinstatement.
  • Enter data and case notes into internal systems.
  • Direct non-program-related inquiries to the appropriate department.
  • Perform additional duties as assigned by the Supervisor.

QUALIFICATIONS:

  • Bilingual (Spanish) preferred.
  • High school diploma or GED required
  • Minimum of one (1) year of customer service or related experience required.
  • One to two years of college, business, or technical school, or equivalent experience preferred.
  • Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs