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Inbound Call Jobs in Wisconsin (NOW HIRING)

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

Storm Guard

Call Center Manager/Leader

Madison, WI · On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment Setting Lead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

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All JobsInbound Call JobsInbound Call Jobs in Wisconsin

Inbound Call information

See Wisconsin salary details

$12

$17

$23

How much do inbound call jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for inbound call in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

How to make 1000 a week remotely?

Inbound call agents can earn $1,000 or more weekly by working in high-volume customer service roles, often requiring strong communication skills and experience with CRM tools. Earnings depend on factors such as pay structure (hourly or commission), hours worked, and company policies, with some roles offering bonuses for performance. Consistent remote work, skill development, and reliable internet are essential for reaching this income level.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role typically use customer service skills, communication tools, and may require product knowledge or technical training to assist callers effectively.

What jobs pay 4000 a week without a degree?

Inbound call center agents can earn around $4,000 weekly through high-volume sales, commission, or bonuses, especially in specialized industries like insurance or technology. These roles typically require strong communication skills, sales ability, and experience with customer relationship management (CRM) tools, but often do not require a college degree. Earnings vary based on performance, location, and company policies.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or performance-driven roles.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
What are popular job titles related to Inbound Call jobs in Wisconsin? For Inbound Call jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Inbound Call jobs in Wisconsin look for? The top searched job categories for Inbound Call jobs in Wisconsin are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Wisconsin as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.
Service Dispatcher

Service Dispatcher

Midwest Heating and Cooling

Mukwonago, WI • On-site

$25 - $32/hr

Full-time

Posted 21 days ago

Job description

Service Dispatcher / CSR

Schedule: Monday through Friday, First Shift
Overtime required during high demand.

Primary Role:
The Service Dispatcher / CSR is the central hub of the service department. This role ensures smooth daily operations by effectively coordinating technicians, managing customer requests, and balancing customer satisfaction with technician availability and expertise. Success in this role will be measured by timely response to customer inquiries, technician productivity, and overall customer satisfaction.

Supervisor: Service Department Manager or Owner

Required Qualifications:
• Minimum of two (2) years' experience in customer service, preferably in dispatching, scheduling, or call center environments.
• High school diploma or GED equivalent.
• Proficiency with computer systems including Google Apps, Microsoft Office, dispatching software, CRM platforms, and ability to learn new systems quickly.
• Geographical familiarity with service area or ability to read maps required.
• Demonstrated ability to remain composed and adaptable in a fast-paced, changing environment.
• Proven ability to work independently with minimal supervision, as well as collaboratively within a team.
• Reliable, honest, and cooperative; must maintain confidentiality when handling sensitive information.
• Strong professionalism, integrity and work ethics.
• High energy, proactive personality with leadership qualities.
• Desire to help people and provide excellent customer service.
• Enjoys taking on challenges and is driven to succeed by achieving target goals.

Essential Skills:
• Excellent communication skills (verbal, written, and digital) with ability to interact effectively with both customers and technicians.
• Strong organizational and time management skills; ability to manage multiple calls, schedules, and digital requests simultaneously.
• Problem-solving and decision-making abilities based on sound logic and reasoning.
• Attention to detail to ensure accuracy in scheduling, routing, and documentation.
• Ability to de-escalate difficult situations while maintaining professionalism and customer trust.

Key Responsibilities:
• Manage and prioritize the daily workload of the department to ensure maximum efficiency and technician productivity (reduce idle/unassigned time).
• Schedule and assign jobs based on technician skills, location, and availability; optimize routes throughout the workday.
• Respond promptly to customer inquiries, schedule appointments, and provide guidance on company services, products, and options.
• Maintain continuous communication with both customers and technicians, ensuring timely updates and resolution of concerns.
• Handle emergency service requests, resolve issues directly when possible and escalate appropriately.
• Coordinate follow-up services and oversee completion to ensure customer satisfaction.
• Oversee billing and job documentation, including accurate data entry, invoice preparation, and accounts receivable support as assigned.
• Process parts and labor warranty claims, including vendor communication and documentation.
• Support the Service Department Manager with administrative tasks and special projects as assigned.
• Ensure all work is performed in compliance with company policies, procedures, and service standards.
• Contribute to achieving departmental customer satisfaction targets (e.g., >90% positive feedback).
• Ensure accuracy in scheduling, documentation, and billing to minimize errors.

Performance Expectations:
• The metrics listed below are the minimum performance expectations:

  • Inbound call booking rate of 76%.

  • Daily appointment capacity at 80%.

  • Daily guaranteed appointments 50%.

  • Average travel time per dispatch of no more than 18 minutes.

  • Average revenue per dispatch; metric provided by the Service Manager monthly.

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