ZipRecruiter

Log In

1

Inbound Call Jobs in Wisconsin (NOW HIRING)

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns. Core Duties/Responsibilities The successful candidate will be ...

MDS Communications

Call Center Associate

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Associate

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

System One Holdings, LLC

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

System One Holdings, LLC

Receptionist

Milwaukee, WI

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

MDS Communications

Call Center Sales Rep

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Sales Rep

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

next page

Showing results 1-20

All JobsInbound Call JobsInbound Call Jobs in Wisconsin

Inbound Call information

See Wisconsin salary details

$12

$17

$23

How much do inbound call jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for inbound call in Wisconsin is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
What are popular job titles related to Inbound Call jobs in Wisconsin? For Inbound Call jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Inbound Call jobs in Wisconsin look for? The top searched job categories for Inbound Call jobs in Wisconsin are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Wisconsin as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.
Call Center Representative - Oshkosh Call Center!

Call Center Representative - Oshkosh Call Center!

MDS COMMUNICATIONS CORPORATION

Oshkosh, WI • On-site

$15 - $16/hr

Other

Medical, PTO

Posted 9 days ago

Job description

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.

For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

  • Receive in-depth training.
  • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. 
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

  • Strong general employment record with long term stability
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits of joining MDS:

  • $15.00-$16.00 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week).  Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months.  MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to transition to working from home after you have established yourself in the call center.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

Apply