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Inbound Call Jobs (NOW HIRING)

AnswerNet

Inbound Call Center Agent

$16.50/hr

Inbound Call Center Agent Inbound Call Center Agent Hours: Vary Monday - Friday: 08:00 AM - 10:00 PM Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.50 an hour Benefits available after 60 Days for ...

Modalways

Inbound Call Center Agent

Austin, TX · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

Modalways

Inbound Call Center Agent

Miami, FL · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

JMGK Enterprises LLC

Be Seen First

Inbound Call Center Representative

Boca Raton, FL · Remote

$20 - $30/hr

We are seeking a customer-focused Inbound Call Center Representative to join our remote team. This role involves assisting customers, answering questions, providing information, and delivering ...

New

JMGK Enterprises LLC

Be Seen First

Inbound Call Center Representative

Boca Raton, FL · Remote

$20 - $30/hr

We are seeking a customer-focused Inbound Call Center Representative to join our remote team. This role involves assisting customers, answering questions, providing information, and delivering ...

New

JMGK Enterprises LLC

Be Seen First

Inbound Call Center Representative

Boca Raton, FL · Remote

$20 - $30/hr

We are seeking a customer-focused Inbound Call Center Representative to join our remote team. This role involves assisting customers, answering questions, providing information, and delivering ...

New

Cubesmart

Remote Inbound Call Center Agent

Phoenix, AZ · On-site

Overview CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring ...

Apollo ITS

Inbound Call Center

Indianapolis, IN · On-site

Inbound Call Center Location: INDIANAPOLIS,IN Duration: 12 +month contract + extension Type: Contract Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

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Inbound Call information

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$12

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$23

How much do inbound call jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for inbound call in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. These roles often require good communication skills, active listening, and familiarity with customer service tools or CRM systems. The job typically occurs in a call center or office environment and may involve shift work or specific performance metrics.

What job makes $10,000 a month without a degree?

In roles such as sales, real estate, or certain freelance professions, individuals can earn $10,000 or more per month without a formal degree by leveraging skills, experience, and client networks. High-income potential often depends on performance, industry demand, and entrepreneurial effort, rather than formal education alone.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What is an inbound call?

An inbound call is a phone call received by a company's customer service or support team, often initiated by a customer seeking assistance or information. Inbound call center agents typically handle inquiries, resolve issues, and provide support using communication skills and call center software. This role requires good communication skills and the ability to manage multiple calls efficiently.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or incentive-driven roles. However, most inbound call positions offer fixed hourly wages, so reaching this income level may involve working additional hours or seeking roles with higher pay structures.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
More about Inbound Call jobs
What cities are hiring for Inbound Call jobs? Cities with the most Inbound Call job openings:
What states have the most Inbound Call jobs? States with the most job openings for Inbound Call jobs include:
What job categories do people searching Inbound Call jobs look for? The top searched job categories for Inbound Call jobs are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Inbound Call Center Agent

Enterprise Call Center

Jackson, MS • On-site

Other

PTO

Posted 6 days ago

Job description

Inbound Call Center Agent

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED
  • Must be at least 18 years of age
  • Authorized to work in the United States
  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience
  • Bilingual (Spanish/English) preferred but not required
  • Familiarity with phone-based or computer-based support environments
Additional Information
  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

Apply