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Inbound Call Jobs (NOW HIRING)

MCI

Inbound Call Center Agent

San Fernando, CA · On-site

We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact ...

MCI

Inbound Call Center Agent

Killeen, TX · On-site

We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact ...

Syra Health

Inbound Call Center Rep

Indianapolis, IN · On-site

SH-944- Inbound Call Center Rep, Indiana. OVERVIEW Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such ...

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

Inbound Call Center Representative Location: 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client: State of IN Type: W2 (with all inclusive) Must complete a 5-day training on health insurance for ...

Talkdesk

Inbound Call Center Agent

Athens, GA · On-site

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

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How much do inbound call jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for inbound call in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

More about Inbound Call jobs
What cities are hiring for Inbound Call jobs? Cities with the most Inbound Call job openings:
What states have the most Inbound Call jobs? States with the most job openings for Inbound Call jobs include:
What job categories do people searching Inbound Call jobs look for? The top searched job categories for Inbound Call jobs are:
Inbound Call jobs near you
Inbound Call Center Representative

Inbound Call Center Representative

Mavis Tire

Millwood, NY

$65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

317th of 328 rated vehicle maintenance

Job description

Inbound Call Center Representative

Join Team Mavis at our state-of-the-art Call Center in Millwood, NY, and be part of one of the largest tire and automotive repair chains in the United States.

Why You'll Love Working Here:

  • $2,400 Guaranteed Introductory Bonus during your first 8 weeks
  • Paid Training – we teach you everything you need to know!
  • Competitive Base Pay + Weekly Commissions – top performers earn $65,000+ annually
  • NO Cold Calls – only handle inbound calls from ready-to-buy customers
  • Fast-Paced Sales Cycle – see results and commissions quickly
  • Excellent Benefits: health, dental & vision insurance, life insurance, 401(k) with employer match, paid vacation & holidays, paid personal/sick time, on-the-job training, and opportunities for career growth

What You'll Be Doing:

  • Be the voice of Mavis, answering inbound calls from customers ready for tire and automotive services
  • Listen actively and guide customers to the best products for their vehicle and budget
  • Use our proven sales techniques to turn callers into loyal, satisfied customers

Are You a Great Fit?

You are a perfect candidate if you:

  • Thrive on commissions and love fast results
  • Are reliable, punctual, and a team player
  • Have 6+ months of sales or customer service experience

Requirements:

  • 18+ years of age
  • Legally authorized to work in the U.S.
  • Able to work 5 days/week, including either Saturday or Sunday

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com.

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