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Implementation Jobs in Massachusetts (NOW HIRING)

STV

PMIS Implementation Specialist

Boston, MA

$114K - $130K/yr

Support the implementation and maintenance of digital solutions that align with client project and governance requirements. * Assist with configuring, testing, and deploying project management and ...

STV Incorporated

PMIS Implementation Specialist

Boston, MA · On-site

$114K - $130K/yr

Support the implementation and maintenance of digital solutions that align with client project and governance requirements. * Assist with configuring, testing, and deploying project management and ...

CEDENT

Collibra Implementation Consultant

Boston, MA · On-site

A Collibra Implementation Consultant / Adoption Lead for Chief Data Office (CDO) Business Coverage team you will be responsible for working with Business Unit core teams, Data Stewards, Technical ...

ConcertAI

Sr. Implementation Engineer

Cambridge, MA

Your Opportunity You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project. How You'll Make an Impact

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

Axon

Implementation Engineer II, Fusus

Dallas, TX · On-site

This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer ...

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All JobsImplementation JobsImplementation Jobs in Massachusetts

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$42.6K

$113.1K

$183.5K

How much do implementation jobs pay per year?

As of Sep 5, 2026, the average yearly pay for implementation in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Massachusetts?

The most popular types of Implementation jobs in Massachusetts are:

What are popular job titles related to Implementation jobs in Massachusetts?

For Implementation jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Implementation jobs in Massachusetts look for?

The top searched job categories for Implementation jobs in Massachusetts are:

What cities in Massachusetts are hiring for Implementation jobs?

Cities in Massachusetts with the most Implementation job openings:

Implementation jobs near you
Infographic showing various Implementation job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.

Solutions & Implementation Engineer

BizzyCar

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Own dealer implementations end-to-end, including kickoff, go-live, and hypercare.

  • Configure solutions to each dealership's systems and workflows through structured discovery and collaboration.

  • Train dealership staff on the product and manage the change process to ensure full adoption.

Job description

About BizzyCar
BizzyCar is a B2B SaaS company transforming the automotive care experience for consumers, dealerships, and manufacturers. Our mission is to simplify car repairs, enabling consumers to resolve issues like recalls without leaving home or work. Through our automated platform, we streamline the process from manufacturers to dealers to customers, significantly reducing notification times and making repair scheduling seamless. Dealers benefit from increased repair revenue and strengthened customer relationships, while OEMs avoid costly fines.
We are solving a $22B industry challenge, with over 70 million cars on the road having unresolved recalls. BizzyCar is a fast-paced, results-driven company with an experienced leadership team skilled in building high-value businesses. Employees enjoy competitive pay, equity opportunities, and medical benefits. While we're a dispersed team, we prioritize collaboration and meet quarterly to maintain our strong culture.
About the role
As BizzyCar's founding Solutions & Implementation Engineer, you will help our customers implement, adopt, and maximize our most cutting edge solutions. We're hiring a curious professional to own product launches on the ground: configuring the product to each dealership's systems and operations, training their staff, and being the calm, credible presence in the building when a brand-new AI product starts automating processes at the dealership.
In this role, you will be assigned to and become a subject matter expert on a specific product being rolled out to dealerships. Your training will make you comfortable with the automotive retail industry, customer processes, BizzyCar, frontier AI technology, application layer AI technology. You will be expected to use your knowledge and skills to make your implemented solutions maximally impactful to our customers and achieve loyalty from customers through delight.
This is a net-new, customer-facing field role which is slated to expand and re-invent how BizzyCar goes to market which means you will have a hand in shaping the playbook everyone after you follows.
(*Please Note: This role is Hybrid requiring being in office a few days a month as well as 50-70% travel to client dealerships.)
What you'll do
  • Own dealer implementations end-to-end - from kickoff through go-live and early hypercare
  • Configure solutions to each rooftop: translate a dealer's actual service-drive workflow and tech stack into product configuration through structured discovery and engineering team collaboration
  • Validate that customer, availability, recall, and RO data flow correctly across systems before go-live
  • Train non-technical dealership staff to full adoption, and manage the change along the way
  • Run the implementation like a project - own the timeline, the stakeholders, and the go-live date
  • Troubleshoot live: reproduce issues, read logs, tell a configuration problem from a product bug, and write clean repro steps
  • Know what to fix yourself versus what to escalate, and package escalations cleanly for engineering
  • Write the runbooks and SOPs that let this be repeatable - for the next dealer, and for the support team that eventually takes over steady-state
  • Be the feedback loop - route what you learn on-site back to product, reliably and specifically

What You'll Need
Required
  • Hands-on integration & configuration experience - you've wired a product to external systems via APIs, webhooks, or config tools and validated it end-to-end
  • Troubleshooting & log diagnosis - comfortable reproducing issues, reading logs, and isolating a config problem from a product bug
  • Experience delivering customer training or enablement, ideally to non-technical audiences
  • Implementation project management - you've run a kickoff-to-go-live timeline and owned the stakeholders in it
  • Comfort validating and verifying data across systems (e.g., confirming records, statuses, or availability sync correctly)

Preferred
  • Discovery and workflow-mapping experience - translating a customer's process into product configuration
  • Issue triage and escalation experience in a customer-facing technical role
  • Light scripting or SQL - enough to query data or script a quick validation (a plus, not a requirement)
  • Experience writing runbooks, SOPs, or setup documentation for handoff to a support team

Helpful Background
You don't need deep expertise in all of these on day one, but familiarity with several will help you ramp fast:
  • SaaS implementation and deployment methodology - onboarding lifecycle, go-live, hypercare
  • APIs and integration patterns - REST, webhooks, authentication, and how systems talk to each other
  • Automotive retail or fixed-ops experience - the service drive, repair orders, recalls, and the dealership's daily rhythm
  • The DMS and scheduling ecosystem - e.g., CDK, Reynolds, Tekion, Xtime, myKaarma
  • Data structure and validation concepts
  • Support and escalation processes - tiers, SLAs, and clean handoffs
  • Change management or adoption principles
  • Security and compliance basics - PII handling, call-recording consent

Who You Are
  • Ownership - you see things through to go-live, not just to the end of your task list
  • Bias to action and resourcefulness - you unblock yourself on-site instead of waiting on someone else
  • Learning agility - you can ramp fast on a product that's still being built and changing under you
  • Adaptability - you're comfortable with ambiguity; this is an early product, there's no playbook yet, and things will break
  • Structured and detail-oriented - implementations are checklists, and a missed step can cause a go-live to fail
  • A calm troubleshooting temperament - you can debug live in front of a customer without losing the room
  • Empathetic change management - you can move skeptical service staff toward trusting an AI to take their calls
  • Feedback-loop discipline - you reliably route what you learn in the field back to product
  • Low-ego collaboration - you work easily across engineering, support, GTM, and our partner team

Benefits
  • Competitive base salary $80,000-$110,00 plus commission renewals and expansion revenue (OTE $150,000)
  • Comprehensive health benefits - medical, dental, and vision coverage
  • 401(k) plan and equity
  • Paid time off, including vacation, sick leave, and paid holidays
  • Career growth opportunities within a growing Sales and Customer Success organization
  • Ongoing training and development, including access to sales enablement tools and enterprise account strategy resources
  • Supportive, collaborative team culture with cross-functional partnerships

BizzyCar, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.
At this time, the company does not provide sponsorship for U.S. visas or immigration benefits, and does not provide financial, legal, or administrative support for employment-based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, all employees must complete Form I-9 and present unexpired documents showing they are legally authorized to work for any employer in the United States.

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