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Implementation Jobs in Massachusetts (NOW HIRING)

Jobtailor

Senior Manager, AI Implementation

Boston, MA · On-site

$150 - $230/hr

Translate business challenges into practical AI initiatives, implementation plans, and adoption roadmaps. * Drive AI adoption, change management, and value realization efforts. * Work hands‑on with ...

Axon

Certinia Implementation Consultant

Boston, MA

Collaborate with Salesforce developers and IT to implement enhancements, troubleshoot issues, and optimize performance. * Partner with cross-functional teams to translate business needs into scalable ...

Axon

Implementation Engineer II, Fusus

Boston, MA · Hybrid

$174K/yr

This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer ...

Axon

Certinia Implementation Consultant

Boston, MA · On-site

Collaborate with Salesforce developers and IT to implement enhancements, troubleshoot issues, and optimize performance. * Partner with cross-functional teams to translate business needs into scalable ...

Axon

Implementation Engineer II, Fusus

Boston, MA · On-site

This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer ...

Axon

Implementation Engineer II, Fusus

Boston, MA · On-site +1

This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer ...

Perk

Implementation Manager, T&S - US

Boston, MA

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and strategic onboarding projects for global Enterprise customers. You will be the subject matter expert ...

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Showing results 41-60

All JobsImplementation JobsImplementation Jobs in Massachusetts

Implementation information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do implementation jobs pay per year?

As of Aug 15, 2026, the average yearly pay for implementation in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What is an implementation job?

An implementation job involves executing and managing the deployment of products, systems, or services according to project plans and specifications. It requires skills in project management, technical understanding, and communication to ensure successful delivery and integration. These roles are common in IT, software, and engineering industries.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What are the most commonly searched types of Implementation jobs in Massachusetts?

The most popular types of Implementation jobs in Massachusetts are:

What are popular job titles related to Implementation jobs in Massachusetts?

For Implementation jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Implementation jobs in Massachusetts look for?

The top searched job categories for Implementation jobs in Massachusetts are:

What cities in Massachusetts are hiring for Implementation jobs?

Cities in Massachusetts with the most Implementation job openings:

Implementation jobs near you
Infographic showing various Implementation job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.

Customer Success Coordinator - Implementation

Allego

Waltham, MA

$55K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

What You Will Do:

As an Implementation Customer Success Coordinator, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.

Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.

This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.

  • Implementation Support: Work directly with ICSMs and Senior ICSMs to support the end-to-end onboarding and implementation lifecycle for new customer accounts. 
  • Platform Configuration: Hands-on execution and configuration of user groups, content structures, workflows, and tailored features within the Allego Platform on behalf of the customer based on project requirements.
  • Customer Enablement & Training: Train customer platform administrators and project teams on configuration best practices, ensuring clients are empowered and equipped to maintain and support their solutions post-launch. 
  • Project Execution: Assist in tracking project deliverables, managing action items, and ensuring key implementation milestones are completed accurately and on time. 
  • Product Expertise: Develop and maintain deep knowledge of the Allego platform functionality, features, and best practices to serve as a reliable technical partner for internal teams and customers. 
  • Cross-Functional Coordination: Collaborate closely with internal teams, including Product, Technical Support, and Account Management, to escalate questions and resolve client requests promptly. 
  • Data Integrity & Reporting: Maintain accurate project status tracking and customer records in internal systems such as Salesforce to support overall account health monitoring. 
  • Process Improvement: Help refine implementation templates, administrative training guides, and configuration playbooks based on customer feedback and recurring execution needs. 

Requirements

Experience You Will Bring: 
  • Experience: 1-2 years of professional experience in customer service, client relations, software implementation support, or technical application support preferred
  • SaaS & Tech Aptitude: Strong technical aptitude with the ability to quickly master software functionality, navigate web applications, and configure platform settings to meet business needs. 
  • Customer Focus: Highly responsive and customer-centric approach, demonstrating urgency, empathy, and ownership in helping clients succeed. 
  • Detail & Quality Mindset: Exceptional organizational skills, high attention to detail, and a commitment to quality execution across concurrent tasks and projects. 
  • Communication Skills: Excellent written and verbal communication skills, with the confidence to host live training sessions, walk customers through technical steps, and present ideas clearly. 
  • Teamwork: Strong interpersonal skills and a collaborative mindset, with a proven ability to partner effectively with project managers and technical peers. 
  • Education: Bachelor's degree or equivalent practical experience required. 
  • Tools: Proficiency in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and familiarity with CRM systems like Salesforce.com or CS platforms (e.g., ChurnZero) is a plus.
Compensation

Base salary: $55,000-67,000

Variable pay target: 10%

Benefits

Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one: 

  • Medical, dental, and vision coverage 
  • Unlimited vacation 
  • Paid parental leave 
  • Health Reimbursement Account (HRA) 
  • Flexible Spending Account (FSA) 
  • 401(k) with company matching 
  • Short & long-term disability, AD&D, and life insurance 
  • Allego stock options 

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