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Implementation Jobs in Massachusetts (NOW HIRING)

Cadwell

Field Implementation Specialist

Boston, MA · On-site

$80K - $100K/yr

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Prog Leasing LLC

We are currently hiring an Associate Implementation Manager to manage the onboarding process for new direct clients and clients assigned to key Broker and Third-Party Administrator (TPA) partners. As ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

About This Role As a Product Implementation Consultant , you'll be at the forefront of transforming school operations. Reporting directly to our CTO/Co-Founder, you will manage the post-sale ...

Trane Supply

Implementation Specialist II

Wellesley, MA · On-site

$113 - $158/hr

## Implementation Specialist IIPresenta candidaturaremote type: Virtualelocations: Wellesley, Massachusettstime type: Tempo pienoposted on: Offerta pubblicata oggijob requisition id: JR-11227Entra a far ...

CEDENT

Collibra Implementation Consultant

Boston, MA · On-site

A Collibra Implementation Consultant / Adoption Lead for Chief Data Office (CDO) Business Coverage team you will be responsible for working with Business Unit core teams, Data Stewards, Technical ...

ConcertAI

Sr. Implementation Engineer

Cambridge, MA · On-site

Your Opportunity You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project. How You'll Make an Impact

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All JobsImplementation JobsImplementation Jobs in Massachusetts

Implementation information

See Massachusetts salary details

$42.6K

$113.1K

$183.5K

How much do implementation jobs pay per year?

As of Aug 22, 2026, the average yearly pay for implementation in Massachusetts is $113,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,100.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Massachusetts?

The most popular types of Implementation jobs in Massachusetts are:

What are popular job titles related to Implementation jobs in Massachusetts?

For Implementation jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Implementation jobs in Massachusetts look for?

The top searched job categories for Implementation jobs in Massachusetts are:

What cities in Massachusetts are hiring for Implementation jobs?

Cities in Massachusetts with the most Implementation job openings:

Implementation jobs near you
Infographic showing various Implementation job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $113,055 per year, or $54.4 per hour.

Field Implementation Specialist

Cadwell

Boston, MA • On-site

$80K - $100K/yr

Full-time

Re-posted 24 days ago

Job description

Position Summary:The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their assigned customer product deployments, primarily within the assigned geographical territory. This role works within Cadwell's Technical Installation team to ensure that all Cadwell-supplied products (both software and hardware) are unpacked, assembled, interconnected, deployed, preconfigured, tested, and ready for use. Additionally, this role is responsible for training customers on the use of installed hardware and software. Customer satisfaction scores, post-go-live call volumes, and sustainable fiscal metrics are key success indicators for this role.
Key Responsibilities:
  • Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to
    work with those releases.
  • Work with Cadwell's Manager, Technical Implementation to develop strategies that constantly improve customer 'go-live' experiences, and Installation Team efficiency.
  • Use Technical Installation Team's Key Performance Indicators (KPI's) to constantly reappraise personal performance.
  • Work within the Technical Installation Team to deliver all Technical Installation elements in each assigned product deployment. Typical requirements being to:

• Work with Customer Implementation Team colleagues to ensure appropriate Technical Installation expectations established during the sales process.
• Verify that all appropriate Technical Installation deliverables, and timelines, are documented in a detailed Scope of Work to be signed by both parties prior to the point-of-sale and upon successful fulfillment.
• Coordinate with Customer Implementation Team colleagues to create an Implementation Plan fulfilling all Technical Installation requirements for each 'go-live'.
• Fulfill all Technical Installation deliverables in each 'go-live' plan including onsite installation.
• Currently, provides customer training when an Implementation does not include a dedicated training resource.
• Document and escalate any technical installation issues to the Manager, Implementation Planning, as necessary.
• Preclude subsequent escalations by recommending appropriate updates to Implementation Team Procedures and Product Installation instructions.
  • Assist with the specification of Technical Installation requirements for product enhancements and new product designs.
  • Escalate any issues of concern to Manager, Technical Installation in a timely manner.
  • Participate in all Technical Implementation Team Meetings, collaborating with colleagues to maximize team efficiency.
  • Provide assistance with clinical configuration and training when appropriate.
  • Other duties as assigned.

Job Knowledge / Requirements:
  • Exemplary listening, communication and collaboration skills, with an established ability to work cross-functionally.
  • Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and efficiency.
  • Expertise in technical installations, troubleshooting, root-cause identification, corrective and preventive process improvement.

Education / Experience:
  • Combination of 4+ years of related experience and education in IT or biomedical engineering and/or clinical neurodiagnostic disciplines.
  • Approximately 3+ years of experience working with teams in a regulated environment (ISO, FDA, MDR, etc.) is preferred.
  • Experience with medical devices, healthcare technology, or complex equipment installations is preferred.
  • Clinical registrations and certifications commensurate with assigned modalities are preferred.
  • Previous experience with installation management applications, CRM systems, and analytics tools is preferred.

Physical Requirements:
  • Ability and willingness to travel up to 80% of the time.
  • Residence near an airport that serves the assigned territory.
  • Ability to lift and transport equipment up to 50 pounds and to accommodate frequent standing, walking, bending and use of hand tools.
  • Valid driver's license and ability to obtain required travel documentation.
  • This position requires on-site visitation at medical facilities. As such, the candidate must be able to meet credentialing company and medical facility requirements.
  • Work outside of regular business hours may be required to meet business needs.

Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.
Salary Range
$80,000-$100,000 USD

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