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Implementation Project Manager Jobs in Markham, ON

Lead end-to-end project management for technical projects focusing onServiceNOWITSM implementations, upgrades, and integrations, ensuring adherence to timeline, budget, and scope. * Oversee Agile ...

Technical Project Manager

Mississauga, ON · On-site +1

CA$90K - CA$100K/yr

Develop, support, facilitate, and implement projects of moderate to large size, diversity, and complexity. * Efficiently manage projects to ensure timely delivery, cost-effectiveness, and alignment ...

The Project Manager is responsible for overall implementation of projects from concept to completion and for all aspects during the different phases of the project. This includes complex requirements ...

Implementation Manager

Toronto, ON · On-site

CA$70K - CA$119K/yr

The Implementation Manager will work closely with the Project Manager and the Service Delivery team to plan and deliver successful client implementations in the US. This role will be responsible for ...

Implement and maintain project management methodologies and best practices * Team Management: * Lead and motivate project teams, including subcontractors and internal staff * Assign tasks, monitor ...

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Implement and maintain project management methodologies and best practices * Team Management: * Lead and motivate project teams, including subcontractors and internal staff * Assign tasks, monitor ...

Apply Early

Job Summary Reporting to the Senior Manager, Project Management, as a Project Manager, you will ... implementation, ensuring successful delivery within scope, timeline, and budget. You will manage ...

Project Manager (Contract)

Markham, ON · On-site

CA$90K - CA$120K/yr

As a Project Manager within our Building Restoration Consulting Team, you will be assigned a ... Work with internal/external stakeholders to develop scope for infrastructure implementation to ...

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Project Manager (Contract)

Markham, ON · On-site

$90K - $120K/yr

As a Project Manager within our Building Restoration Consulting Team, you will be assigned a ... Work with internal/external stakeholders to develop scope for infrastructure implementation to ...

Track project milestones and implement corrective actions where necessary to maintain project ... Project Management Professional (PMP) designation or equivalent certification is considered an ...

End-to-end project management for multiple cross-functional projects varying in size and complexity, including detailed planning, budgeting, reporting, implementation, and change management. * Plan ...

The focus is to implement solutions to benefit Kohl & Frisch customers and suppliers as well as improve our internal operational efficiency. The Project Manager will be expected to use industry ...

This role involves developing and implementing project management policies and procedures, managing a team of project management professionals, and ensuring that projects meet or exceed company ...

Implement and manage formal Change Management processes and documentation * Maintain comprehensive and accurate project documentation * Participate in on-site project visits to monitor progress ...

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Implementation Project Manager information

What is an implementation project manager?

An implementation project manager oversees the planning, execution, and delivery of projects that involve deploying new systems, software, or processes within an organization. They coordinate teams, manage timelines, and ensure that project goals are met on schedule and within budget, often using project management tools like MS Project or Jira. Strong communication, organizational skills, and industry certifications such as PMP are typically important for this role.

What are the 4 types of project managers?

In project management, four common types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within specific departments, projectized managers lead entire projects independently, matrix managers operate across departments with shared authority, and hybrid combines elements of these approaches. The choice depends on organizational structure, project complexity, and resource management needs.

What is the difference between Implementation Project Manager vs Project Coordinator?

AspectImplementation Project ManagerProject Coordinator
CertificationsPMP, CAPM, or similar project management certificationsTypically no formal certifications required
Work EnvironmentLeads projects, manages teams, and oversees implementation phasesSupports project activities, schedules, and communication
Employer & Industry UsageCommon in IT, construction, and engineering sectorsUsed across various industries for supporting roles
Search & Comparison IntentOften compared for project leadership rolesCompared as a supporting role to project managers

The Implementation Project Manager focuses on leading and executing projects, ensuring timely delivery and stakeholder satisfaction. In contrast, the Project Coordinator provides administrative support, assisting with scheduling, documentation, and communication. Both roles are essential in project teams but differ in responsibility level and scope.

How much does an implementation project manager make in the US?

An implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project scope and complexity.

What are the key skills and qualifications needed to thrive as an Implementation Project Manager, and why are they important?

To thrive as an Implementation Project Manager, you need strong project management skills, experience with process improvement, and typically a relevant degree or PMP certification. Familiarity with project management software such as Microsoft Project, Jira, or Asana, and knowledge of CRM or ERP systems, is often required. Excellent communication, leadership, and problem-solving abilities help you coordinate teams and manage client expectations effectively. These competencies are crucial for ensuring that projects are delivered on time, within scope, and to the satisfaction of all stakeholders.

What are some common challenges Implementation Project Managers face when coordinating cross-functional teams?

Implementation Project Managers often encounter challenges in aligning priorities, timelines, and communication across departments such as IT, customer support, and operations. Balancing stakeholder expectations while ensuring that each team understands project goals can require strong organizational and interpersonal skills. Successful managers proactively address potential bottlenecks by facilitating regular updates, clarifying roles, and leveraging project management tools to keep everyone on track. Building relationships across teams is key to overcoming these challenges and ensuring smooth project delivery.

What does an Implementation Project Manager do?

An Implementation Project Manager is responsible for overseeing the rollout of new systems, software, or processes within an organization. They coordinate between various teams, manage timelines, ensure deliverables meet requirements, and solve problems that arise during the implementation phase. Their goal is to ensure a smooth transition from project initiation to successful completion, making sure the client's needs are met and the project stays on budget and schedule.

What's the highest paid project manager?

Senior project managers, especially those in industries like IT, engineering, or construction, tend to have the highest salaries, often exceeding $150,000 annually. Project managers with advanced certifications such as PMP and extensive experience in complex projects typically earn higher compensation, particularly in large organizations or high-demand sectors.

What Is the Job of an Implementation Project Manager?

As an implementation project manager, you are an information technology (IT) manager that helps implement information systems into a business environment. Your responsibilities are to plan a schedule for implementation, define goals, and track progress towards those goals. You might recruit other IT workers during the process, acting as a liaison between them and senior management. Your other duties include staying within budget, sticking to pre-planned time frames, and overseeing your IT team. You work on one project at a time from start to completion. It is your responsibility to manage the expectations of external stakeholders while showing progress towards completion.

What job categories do people searching Implementation Project Manager jobs in Markham, ON look for? The top searched job categories for Implementation Project Manager jobs in Markham, ON are:
What cities near Markham, ON are hiring for Implementation Project Manager jobs? Cities near Markham, ON with the most Implementation Project Manager job openings:
Infographic showing various Implementation Project Manager job openings in Markham, ON as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution.

ServiceNow Project Manager

K2services

Toronto, ON • On-site, Remote

Full-time

Posted 11 days ago


Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.


The role ofServiceNOWProject Managerat Opensity Solutionsis responsible forleading and delivering complex technical projects, with a particular focus onServiceNow platform, module, and workflow development andimplementation. This role requires strong experience in Agile methodologies, technical project delivery, client-facing communication, and the ability to manage cross-functional teams to achieve project goals on time and within budget. TheServiceNOWProject Manager will act as a liaison between clients, development, engineering, and business stakeholders, ensuring alignment with organizationalobjectivesand client needs.
ROLES & RESPONSIBILITIES
Responsibilities for this role include, but may not be limited to, the following:
  • Lead end-to-end project management for technical projects focusing onServiceNOWITSM implementations, upgrades, and integrations, ensuring adherence to timeline, budget, and scope.
  • Oversee Agile project delivery, including sprint planning, backlog management, andfacilitatingdaily stand-ups and retrospectives.
  • Develop detailed project plans, set schedules, and manage resources to ensure key milestones and deliverables are met.
  • Serve as the primary point of contact between clients, engineering teams, and business stakeholders.
  • Communicate project status, risks, and issues through regular reports and presentations to senior management and stakeholders.
  • Coordinate and attend all project status meetings, ensuring effective collaboration and issue resolution.
  • Maintain compliance with ITIL best practices; support process improvements and standardization.
  • Manage project administration and financials (e.g., budget to actuals), andsupport internal governance processes.
  • Identify, assess, and mitigate project risks, proposingcreative solutions tomaintainproject momentum.
  • Support continuous improvement of project management processes and methodologies within the PMO.
  • Assistwith team growth, including recruiting, interviewing, and onboarding new team members.
  • Foster a culture of collaboration, innovation, and operational excellence.
KNOWLEDGE, SKILLS & ATTRIBUTES
  • Proventrack recordof strategic leadership over projects, with the ability to lead and deliver technology projects on time and within budget.
  • Strong facilitation, problem-solving, and leadership skills.
  • Ability to plan and manage the execution of complex, yet detailed, work efforts across multiple groups, including leading teams through all project development and planning cycles.
  • Excellent organizational, verbal, and written communication skills.
  • Ability to multi-task, prioritize, and manage multiple initiatives in a fast-paced environment.
  • Strong business acumen and ability to align project management strategies with organizational goals.
  • Demonstrated ability to build andmaintainstrong relationships with internal and external stakeholders.
  • Ability to work cooperatively within a team and across the organization matrix to achieve group and organizational goals
  • Capacity to adhere to K2 Values: Respect, Accountability, Collaboration, Innovation, Service Orientation.
  • Commitment to diversity, equity, and inclusion.
QUALIFICATIONS
Experience:
  • 5+ years of technical project deliveryexperience,specificallyincluding direct oversight and management ofServiceNOWdevelopment and implementation projects, encompassing all business analysis, development, planning, testing, and implementation cycles.
  • Experience leading projects in a consulting company preferred.
  • Proven experience using Agile and hybrid project management methodologies.
  • Hands-on experience managing enterprise ServiceNow implementationssuch as:
  • IT Service Management (ITSM/DevOps)- Incident, Problem, Change, Request, Knowledge, Catalog, Mobile Agent, Universal Request, Virtual Agent, Survey Management, Walk-up Experience.
  • IT Operations Management (ITOM)- Discovery, Agent Client Collector (ACC), Service Mapping, Event Management, Certificate Management, Firewall Audits
  • IT Asset Management (ITAM)- Software Asset Management (SAM), SaaS License Management, Software Spend Detection, Contract Management
  • Strategic Portfolio Management (SPM)- Scaled Agile Framework (SAFe), Project and Portfolio Management, Resource Management,Time CardManagement
Education
  • Bachelor's degree in business, Project Management, Management Information Systems, Computer Science, or related fieldrequired.
Credentials / Certifications:
  • PMP certificationpreferred.
  • Agile certification (e.g., Scrum Master)a plus.
  • ITIL certificationa plus.

COMPENSATION & WORK DETAILS

Salary Range: $100- $140,000 CAD annually, commensurate with experience, skills and location.

Location: Fully remote - open to candidates based in Ontario/Alberta, Canada.

Employment Type: Full-Time

Opensity Solutions IS AN EQUAL OPPORTUNITY EMPLOYER Diversityand inclusion matter to us here at Opensity. We celebrate our differences andadvocatean environment where everyone feels included.We'reproud to be an equal opportunity employer-and celebrate our employees'differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.