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Implementation Manager Jobs in Waterloo, ON (NOW HIRING)

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Customer Support Associate

Guelph, ON · On-site

You will partner closely with CSMs and the Implementations Manager to ensure customers receive a seamless and consistent experience. This role is ideal for someone who thrives on technical precision ...

University of Waterloo

Project Manager

Waterloo, ON

Leads the implementation and coordination of new and revised graduate program operational processes ... Monitors progress, manages risks and dependencies, and adjusts plans to achieve program outcomes.

Tri-Mach Group Inc.

Quality Manager

Elmira, ON · On-site

CA$110K - CA$125K/yr

The Quality Manager will be responsible for developing and implementing quality control procedures for the Tri-Mach group of companies, ensuring compliance with regulatory requirements, and ...

EeStairs

Project Manager

Brantford, ON · On-site

Project Manager Position Overview As a Project Manager at EeStairs, you will play a pivotal role in ... This will involve implementing feedback mechanisms, analyzing data, and staying informed about ...

Smarter Alloys

Operations Manager

Cambridge, ON · On-site

Implement real-time tracking systems and performance dashboards to monitor production efficiency ... Manage raw material and component inventory to ensure stable operations. * Identify alternative ...

Liberty Staffing

Quality Manager

Fergus, ON · On-site

CA$80K - CA$110K/yr

The successful candidate must be confident in managing a QMS, implementing certifications, and communicating effectively with both leadership and shop-floor personnel. Key Responsibilities Oversee ...

Campus Living Centres

General Manager

Kitchener, ON · On-site

The General Manager must possess strong communication skills, both verbal and written, and ... Prepare and/or implement procedures and systems within company guidelines to ensure orderly ...

Guelph General Hospital

Manager, Emergency

Guelph, ON · On-site

In collaboration with the Director, they implement initiatives that align with departmental and strategic goals and objectives of the organization. The Manager, in collaboration with the Director ...

Magellan

Program Manager

Kitchener, ON · On-site

CA$65K - CA$85K/yr

Define, Manage and Lead the overall planning and track the execution of multiple NPI projects to enable a successful implementation of future contracts. * Ensure all teams are aligned to the company ...

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Implementation Manager information

See Waterloo, ON salary details

$36.4K

$79K

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How much do implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for implementation manager in Waterloo, ON is $79,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,535.00 and $93,236.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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What cities near Waterloo, ON are hiring for Implementation Manager jobs?

Cities near Waterloo, ON with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $79,013 per year, or $38 per hour.

Implementation Consultant, Project Lead

D2L

Kitchener, ON • On-site, Remote

Full-time

Re-posted 19 days ago

Key responsibilities

  • Oversees the implementation of multiple and concurrent client projects, including planning, execution, and tracking.

  • Leads the determination of client requirements, technical readiness, and plans for software installation, configuration, and integration.

  • Develops and manages project schedules, budgets, and reports on project status, risks, issues, and deliverables.

Job description

Job Summary: 

We are looking for an Implementation Consultant Project Lead to join our Implementation Services team in North America. The successful candidate will work directly with clients, overseeing the planning, implementation and tracking of multiple concurrent client projects from beginning to end; delivering customer satisfaction while ensuring deliverables fall within the applicable scope and budget. We are seeing someone who can lead empowered, matrixed, virtual teams including D2L, Client and potentially 3rd party personnel.  

How Will I Make an Impact? 

The role's main responsibility will be working with our Implementation Services team who are responsible for delivery of client projects centered on implementing the learning management system, integrations and authentications, and training. 

  • Oversees the implementation of multiple and concurrent small to medium projects to customers across verticals (K12, Corporate and Higher Education) 
  • Takes the lead in determining client requirements and translating them into operational plans 
  • Takes the lead in determining client's technical readiness and plan software installation and configuration 
  • Propose, design, develop and deploy standard products as well as custom technical solution 
  • Design, configure, deploy and test integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems and Human Resources Systems 
  • Keep up to date with new technology trends to help facilitate client learning solutions 
  • Maintain familiarity with D2L Web Services APIs to help clients develop custom integrations  
  • Develops and manages project schedules and budgets and obtains appropriate client and D2L approvals/signoffs 
  • Plans, schedules, monitors, and reports on activities related to the project; including financial health and status of the project; all risks, issues, changes; deliverables; etc. 
  • Undertakes regular status review meetings among members of the project team and clients 
  • Prepares and/or presents project status reports to various levels within management and the client 
  • Develops project control and reporting procedures and manages changes in operational plan, including adherence to legally binding requirements and best practices  
  • Identifies and assesses risks, severity and impacts by applying company procedures and methodology 
  • Determines and implements risk mitigation strategies, communicates risk to client and internal to D2L as appropriate.  
  • Effectively interacts with internal and external stakeholders to achieve cooperation through the creation of communication plans  
  • Manages client's expectations; understands client's point of view & needs while keeping D2L's interests in mind 
  • Promotes a Win/Win attitude with the client; follows up and follows through on commitments responsibly 
  • Works with their leader and project teams on post-project reviews/lessons learned 
  • Leverage AI project management tools to enhance scheduling accuracy, forecast project trends, identify potential risks, and streamline documentation.  
  • Continuously explore AI-assisted innovations that enhance productivity, reduce manual effort, and support data-driven decision making across the project lifecycle. 

What You'll Bring to the Role: 

  • 3+ years of experience in a project management and/or implementation consulting capacity (preferably consulting of software/web solution implementation-to-client projects) 
  • Professional services/customer service project management and/or implementation consulting experience required 
  • Strong knowledge of the practices, procedures and principles of project management, sufficient to analyze detailed concepts, and apply these in a range of related subjects or functional areas 
  • Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation 
  • Confident and knowledgeable in Information Technology, including systems development lifecycle, business modelling, systems integration/implementation methodologies 
  • Ability to multitask many concurrent projects 
  • Strong organizational written and oral communication skills 
  • Works proactively and independently 
  • Excellent written and oral communication skills (especially client facing with a range of technical and non-technical stakeholders) 
  • Leverage AI and automation tools to enhance decision-making, streamline workflows and deliver data-backed project insights 

Education Requirements: 

  • Bachelor or Diploma in Computer Science, Applied Science, Engineering or equivalent mix of education and relevant experience.  
  • Project Management certification; PMP or CAPM (or equivalent experience) considered an asset 

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