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Customer Project Manager Jobs in Waterloo, ON (NOW HIRING)

BWXT Canada's subsidiary, BWXT Medical Ltd. (BWXT Medical) provides its customers, who conduct life ... As our Project Manager, you will lead complex component projects from initiation through completion ...

BWXT Canada's subsidiary, BWXT Medical Ltd. (BWXT Medical) provides its customers, who conduct life ... As our Project Manager, you will lead complex component projects from initiation through completion ...

Project Manager

Waterloo, ON · On-site

CA$86K - CA$119K/yr

You will be responsible for managing cross-functional teams, interfacing with customers, and providing strategic guidance to achieve project and organizational objectives. What You'll Be Doing ...

Project Manager

Waterloo, ON · On-site

CA$86K - CA$119K/yr

You will be responsible for managing cross-functional teams, interfacing with customers, and providing strategic guidance to achieve project and organizational objectives. What You'll Be Doing ...

Project Manager 1. Pre-Project Planning & Job Start Preparation * Review full project documentation ... customer representative * Place and review material orders (including tapered systems where ...

The Service Project Manager is responsible for coordinating awarded service work from sales handoff through completion, ensuring scope, schedule, materials, customer communication, system updates ...

Senior Project Manager

Waterloo, ON · On-site

CA$93K - CA$124K/yr

Ability to manage multiple projects under tight deadlines ... Willingness to travel for customer and vendor support What we offer * Competitive salary and ...

Organizes, manages and leads projects from specification to turnover, for processes and equipment ... Delivers a high customer-value experience. * Documents formal closure of a project with appropriate ...

Management of the relationship with the various stakeholders; interacts with customers, suppliers, business units, etc. * Supervision of project teams including Junior, Intermediate and Senior ...

Our Waterloo office has an exciting opportunity for a Senior Construction Project Manager to join ... Client & Customer Management (External): Manage relationships with small clients while also helping ...

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Customer Project Manager information

See Waterloo, ON salary details

$9

$29

$54

How much do customer project manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer project manager in Waterloo, ON is $29.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.15 and $35.86 per hour, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Waterloo, ON? For Customer Project Manager jobs in Waterloo, ON, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Waterloo, ON look for? The top searched job categories for Customer Project Manager jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Customer Project Manager jobs? Cities near Waterloo, ON with the most Customer Project Manager job openings:
Infographic showing various Customer Project Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $61,472 per year, or $29.6 per hour.

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description


BWXT Canada Ltd. (BWXT Canada) has over 60 years of expertise and experience in the design, manufacturing, commissioning and service of nuclear power generation equipment. This includes steam generators, nuclear fuel and fuel components, critical plant components, parts and related plant services. BWXT Canada’s subsidiary, BWXT Medical Ltd. (BWXT Medical) provides its customers, who conduct life-saving medical procedures for patients around the world, the benefit of decades of experience in the development, manufacturing, packaging and delivery of medical isotopes and radiopharmaceuticals. Headquartered in Cambridge, Ontario, BWXT in Canada has approximately 1,800 employees at locations in Peterborough, Toronto, Arnprior, Brampton, Port Elgin, Owen Sound, Kanata and Oakville, Ontario and Vancouver, British Columbia. BWXT Canada is a subsidiary of BWX Technologies, Inc. (NYSE: BWXT). Follow us on Twitter @BWXT and learn more atwww.bwxt.com.

Welcome to BWXT
We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We require a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference.

 

Position Overview:
As our Project Manager, you will lead complex component projects from initiation through completion, ensuring they are delivered safely, on time, within budget, and to the highest quality standards. You will coordinate cross-functional teams, manage project risks, oversee project costs, and build strong relationships with customers and external partners. Working closely with senior leadership, you will provide regular project updates, resolve commercial issues, and drive successful project execution while meeting customer and business objectives. 

Location:

On-site, Cambridge, ON

 

Your Day to Day as our Project Manager:     

  • Lead complex nuclear component projects from initiation through close-out, ensuring safety, quality, schedule, budget, and customer expectations are achieved.
  • Develop and execute comprehensive project plans, including scope, schedules, budgets, resource requirements, risk mitigation, and project controls.
  • Provide leadership to cross-functional teams, including engineering, manufacturing, quality, planning, operations, and subcontractors, to drive successful project execution.
  • Serve as the primary point of contact for customers, building strong relationships through regular communication, technical discussions, progress reporting, and issue resolution.
  • Monitor project performance using key metrics, proactively managing risks, changes, technical challenges, and commercial issues to keep projects on track.
  • Manage project financial performance, including forecasting, cost control, billing, invoicing, and contractual change management.
  • Oversee subcontractor activities to ensure work is completed safely, on schedule, within budget, and in accordance with technical and contractual requirements.
  • Lead project meetings, design reviews, shop readiness reviews, and project close-out activities to ensure successful delivery and continuous improvement.
  • Collaborate with internal and external stakeholders to resolve complex technical and operational challenges while maintaining compliance with customer, regulatory, and quality requirements.
  • Contribute to business growth by identifying opportunities to strengthen customer partnerships and improve project execution through lessons learned and best practices.

Required Qualifications:

  • Bachelor's degree in Engineering or an equivalent combination of education and experience.
  • 12+ years of project management experience, preferably within complex manufacturing, nuclear, or other highly regulated industries.
  • Demonstrated experience managing customer contracts and building strong relationships with sophisticated clients.
  • Strong understanding of project financials, including budgeting, forecasting, cost control, and profitability.
  • Exceptional leadership, communication, negotiation, and stakeholder management skills.
  • Proven ability to manage multiple priorities, solve complex problems, and make sound decisions in a fast-paced environment.
  • Strong technical aptitude with experience leading multidisciplinary teams and delivering complex projects successfully.
  • Willingness to travel up to 10% as required.

Preferred Qualifications:

  • Project Management Professional (PMP) certification.
  • Experience in the nuclear energy or power generation industry.
  • Proficiency in Oracle Primavera P6 and Microsoft Excel.

WHAT WE CAN OFFER YOU: Ensuring the well-being of our employees is our priority and we offer comprehensive and competitive benefits for our employees and their families.

  • Comprehensive Health Benefits – Including health, dental, vision, and disability coverage to keep you feeling your best.
  • Secure Your Future – Defined Contribution Pension Plan and an optional Company-matched retirement savings plans (RRSP/TFSA/EPSP)
  • Work-Life Balance – Flexible hybrid schedules and compressed workweek option available
  • Help Grow Our Team – Earn generous referral bonuses with our two-tiered Employee Referral Program ($1,500 and $3,000!).
  • Invest in Your Education – Up to $5,250 USD per year through our Educational Refund Plan.
  • Professional Development – Gain access to training, certifications, and growth opportunities to advance your career.
  • Your Wellness Matters – Enjoy gym membership discounts and access to mental health support programs.
  • A Welcoming Workplace – Join a diverse, inclusive, and supportive culture that celebrates you.
  • Fun & Connection – Engage in team-building activities organized by our Social Committee.

Ready to grow with us? Apply now and let’s build something amazing together!

BWXT confirms that the position represents a current vacancy within our organization. 

At BWXT, we are committed to a fair, transparent, and inclusive hiring process.  As part of our recruitment process, we use artificial intelligence (AI) tools to assist with screening and evaluating applicants.  These tools support our efforts to make consistent and equitable hiring decisions.  

The base salary range for this position in Ontario at the start of employment is expected to be between $116,000 and $162,000 per year. However, the base salary offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment.

Learn more about how BWXT employs nuclear technology to solve some of the world’s most important problems. BWXT’s capabilities video showcases our innovation in commercial nuclear power, addressing climate change, as well as our advanced nuclear medicine products treating patients around the world. We are People Strong. Innovation Driven.

BWXT Canada Ltd. embraces diversity of thought, values individuality, encourages new perspectives and provides equal opportunity in employment for all qualified employees and applicants without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability, or any other category protected by provincial law. BWXT Canada is committed to fostering an accessible, fair, and inclusive environment where all employees are able to access goods while being respected and supported. If you require accommodations during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact Human Resources. 

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