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Customer Project Manager Jobs in Waterloo, ON (NOW HIRING)

RWDI

Project Coordinator

Guelph, ON

CA$55K - CA$64K/yr

Manage contracts, approvals, and supporting documentation, and coordinate contract reviews * Assist ... quality customer service * Ability to operate at an advanced level in MS Office software

New

ATS Automation

Junior Systems Designer

Cambridge, ON · On-site

CA$32.69 - CA$44.95/hr

You will work with the customer, ATS project manager, and the ATS design, assembly, and software teams to design the solutions that meet the customer's requirements. You will get the opportunity to ...

Septodont

Project Coordinator

Cambridge, ON · On-site

... customer-focused solutions to partners around the world. Beyond our expertise, our people are our ... Manages project administrative activities from specification to turnover, for processes and ...

Dialpad

Manager, Customer Success

Kitchener, ON

Capable project/program management skills with the ability to synthesize customer success outcomes into well-structured success plans that deliver against such outcomes. * Proven operational acumen ...

Dialpad

Manager, Customer Success

Kitchener, ON

Capable project/program management skills with the ability to synthesize customer success outcomes into well-structured success plans that deliver against such outcomes. * Proven operational acumen ...

GRAYBAR CANADA

Project Quotations Specialist

Kitchener, ON · On-site

CA$50K - CA$55K/yr

Project Quotations Specialist Graybar Canada offers a competitive compensation and benefits package ... Prepare cost estimates of materials requested by customers as well as Account Managers, Customer ...

eStorage

Sr. Project Director

Kitchener, ON

Department management, projectmanagement, contractreviewand EPCconstruction experienceisrequiredas ... Customer Focus: We listen, we care, and we deliver. * Sustainability: We're passionate about ...

BWXT

Project Cost Analyst - Intermediate

Cambridge, ON · On-site

... customer time‑clock systems and prepare reconciliation reports for management approval. • ... Project Manager to monitor site progress and record delays. • Produce delay reports, labour ...

Dabadu

Customer Relationship Manager

Kitchener, ON · On-site

Offer expert support around task and project collaboration to ensure clients are getting the most ... Provide product management with feedback and customer insights that drive improvements in adoption ...

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Showing results 21-40

All JobsCustomer Project JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Waterloo, ON

Customer Project Manager information

See Waterloo, ON salary details

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$29

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How much do customer project manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer project manager in Waterloo, ON is $29.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.15 and $35.86 per hour, depending on experience, location, and employer.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

What are popular job titles related to Customer Project Manager jobs in Waterloo, ON?

For Customer Project Manager jobs in Waterloo, ON, the most frequently searched job titles are:

What job categories do people searching Customer Project Manager jobs in Waterloo, ON look for?

The top searched job categories for Customer Project Manager jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Customer Project Manager jobs?

Cities near Waterloo, ON with the most Customer Project Manager job openings:

Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $61,472 per year, or $29.6 per hour.

Electrical Service Manager

Fuze HR Solutions Inc.

Puslinch, ON • On-site

CA$90K - CA$110K/yr

Full-time

Re-posted 13 days ago

Job description

Electrical Service Manager / Project Manager 
Territory: Southwestern Ontario 
Salary: $90,000 to $110,000 
Job Type: Full Time Permanent 


 
About the Opportunity


Our client is a well-established industrial contractor with over 15years of multi-trade expertise, delivering complex projects and reliable solutions for customers across manufacturing, automotive, food and beverage, material handling, and other industrial sectors.
With continued growth within their electrical division, they are seeking a driven and detail-oriented Electrical Service Manager / Project Manager to oversee service operations, support estimating activities, coordinate field execution, and help strengthen customer relationships.
This is a hands-on leadership role suited for an experienced electrical professional who understands industrial environments, can manage service activities from initial customer request through completion, and can effectively coordinate customers, field teams, suppliers, and internal operations.


About the Role


The Electrical Service Manager / Project Manager will play a key role in supporting the success and growth of the electrical division. This position will be responsible for managing service opportunities, preparing estimates, coordinating resources, supporting field teams, and ensuring electrical work is completed safely, efficiently, and profitably.
The successful candidate will work closely with operations leadership, dispatch, electricians, apprentices, subcontractors, suppliers, and customers to ensure projects and service calls are properly planned, scheduled, and executed.


Key Responsibilities


Service Management & Coordination
  1. Manage electrical service requests from initial customer contact through completion
  2. Coordinate manpower, materials, equipment, rentals, and subcontractors as required
  3. Work closely with dispatch and field leadership to schedule service work effectively
  4. Ensure technicians and electricians have the required information, tools, materials, and support to complete work successfully
  5. Monitor service activities, labour hours, material usage, and overall job performance
  6. Identify and resolve issues impacting safety, quality, scheduling, or profitability
  7. Review completed work, support job closeouts, and assist with invoicing processes

Estimating & Quoting


  1. Review customer requests, site conditions, drawings, specifications, and scopes of work
  2. Prepare accurate labour, material, equipment, subcontractor, and service estimates
  3. Develop professional customer quotes and proposals
  4. Coordinate with suppliers and subcontractors to obtain pricing
  5. Identify risks, exclusions, assumptions, and opportunities during the estimating process
  6. Track open quotes and maintain timely customer communication
  7. Maintain accurate records of estimates, revisions, and customer correspondence

Customer & Field Support


  1. Build and maintain strong relationships with industrial customers through professionalism, communication, and follow-through
  2. Attend customer meetings, site visits, and job walks as required
  3. Support troubleshooting, planning, and technical coordination for industrial electrical service work
  4. Understand customer expectations and ensure they are effectively managed
  5. Respond quickly and professionally to customer needs, service requests, and active job concerns

Safety, Quality & Compliance


  1. Ensure all work is planned and executed in accordance with applicable electrical codes, safety requirements, customer standards, and company procedures
  2. Support job hazard assessments, pre-job planning, permits, and site-specific requirements
  3. Promote safe work practices and professional conduct across all service activities
  4. Assist with deficiency tracking, documentation, and corrective actions when required
Qualifications


  1. 3-5 years of mechanical project management experience in a multi-trade environment (i.e. millwrighting, electrical, fabrication, equipment relocation, pipe fitting)
  2. Valid driver’s licence with a clean record
  3. Willing to travel throughout Southwestern Ontario
  4. Open to learning new software and mobile applications
  5. Competent with MS Office Suite (Outlook, Excel, Word)
  6. Experience using CRM tools
  7. Ideal candidate is a licensed millwright, although not a requirement
 
Ideal Candidate


The ideal candidate is a practical, organized, and accountable electrical professional who can successfully bridge customer service, estimating, field operations, and service management.
  1. Driven, responsive, and motivated to help grow an electrical service division
  2. Team-oriented and focused on supporting field teams and operational success
  3. Comfortable communicating with customers, technicians, suppliers, and internal stakeholders
  4. Detail-oriented with the ability to manage accurate estimates and service documentation
  5. Accountable and willing to take ownership from customer request through completion
  6. Calm under pressure with strong problem-solving abilities
  7. Professional and committed to delivering high-quality service

What We Offer

  1. Salary: $90,000 to $110,000 based on experience 
  2. Opportunity to play a key role in the growth of an established electrical division
  3. Stable full-time position with long-term career growth potential
  4. Supportive and collaborative team environment
  5. Exposure to a wide variety of industrial electrical service projects
  6. Opportunity to work with established industrial customers and experienced trades professionals
 


Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.
As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.
For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.
We look forward to working with you.
We thank all applicants for their interest. However, only those selected for an interview will be contacted.
At Fuze HR, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people.
This posting is for an existing vacancy.
#ONEN