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Implementation Manager Jobs in Toronto, ON (NOW HIRING)

nCino OpCo

Senior Implementation Consultant

Toronto, ON · On-site

CA$86K - CA$146K/yr

As the nCino product subject matter experts, our Implementation Consultants offer best practices for integrating the nCino platform into a financial institution's ecosystem, functioning in both ...

ITech Recruiting

Enterprise Implementation

Toronto, ON · On-site

* A strong desire to learn about financial trading with a focus on technology. * A thorough understanding of computing and an aptitude for complex software applications. * One or more programming or ...

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Implementation Manager information

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

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Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Implementation Consultant- Occupational Health

Cority Software

Toronto, ON

Full-time

Re-posted yesterday

Job description

POSITION DESCRIPTION

POSITION:     Implementation Consultant (CSC)  

REPORTS TO:  Manager/Director, Professional Services   

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.
For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

CHARACTERISTICS OF AN IDEAL CANDIDATE:

  • Working in isolation or as part of a team you’re comfortable understanding the connections between the EHSQ suites in Cority.
  • You have a keen understanding of how and why clients would use Cority software including being able to demonstrate various examples of how they are using the software.
  • You’ll have been involved in EHS systems implementation projects
  • You instill confidence in clients and build strong trust relationships both internally and externally.
  • You stay up to date on new features released and can help improve others with only a basic knowledge level of the platform.
  • You demonstrate excellent project budget awareness, responsiveness and professionalism and you have exceptional written and verbal communication skills.

PRIMARY RESPONSIBILITIES:

  • Act as the liaison between Cority and clients based on assigned projects.  Validate that assigned clients are satisfied with all Cority provided software and services.  Ensure lead consultant is involved in appropriate corrective actions and/or recommendations to Cority management.
  • Follow Cority Implementation Methodology (CIM) for all customer implementations.  Establish, in conjunction with the client and Cority PM, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed. 
  • Guide and teach clients on the configuration of Cority software to meet business requirements.  Provide recommendations to clients on how to align business practices to standard Cority software functionality.
  • Develop and conduct standard & client tailored training sessions for end-users and train-the-trainer programs.

QUALIFICATIONS:

  • A graduate of a university program in occupational health & safety, industrial hygiene, occupational health, business administration or computer science or a related program with equivalent work experience
  • Minimum of 3 years in software implementation experience desired.
  • Industry experience in the field of safety, medical, environmental or industrial hygiene preferred. Professional designation (CIH, CSP, CSRP, COHN) a definite asset
  • Must have a comprehensive knowledge of system implementation life cycles and project management methodologies

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