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Implementation Manager Jobs in Quebec (NOW HIRING)

Lifeworks

Functional Lead, Implementation

Montreal, QC · On-site +1

You will manage a multidisciplinary implementation team and take overall accountability for delivering high-quality solutions that meet client expectations within planned deadlines. You'll serve as ...

Spreedly

Implementation Consultant

Montreal, QC

Resolve - Centralized management and reporting that reduces operational silos, strengthens security ... The Implementation Consultant is responsible for the successful implementation of our most ...

Graitec

MEP Implementation Consultant

Montreal, QC

OverviewA propos du roleObjectif metier & contribution a la valeur Le Consultant en Implementation est un role oriente client, axe sur la fourniture de formations, de mentorat et de support technique ...

Graitec

MEP Implementation Consultant

Montreal, QC

Expérience confirmée en tant que Consultant en implémentation MEP , Consultant BIM MEP ... Entretien avec le manager recruteur - Discussion approfondie sur le rôle. * Entretien avec des ...

MaintainX

Consultant en implementation

Montreal, QC · On-site

Nous sommes actuellement a la recherche des consultants et analystes en implementation pour rejoindre notre equipe dans nos bureaux de Montreal et Toronto, Canada ou Raleigh, NC. Les postes a ...

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Implementation Manager information

See Quebec salary details

$39K

$84.7K

$132.5K

How much do implementation manager jobs pay per year?

As of May 30, 2026, the average yearly pay for implementation manager in Quebec is $84,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

More about Implementation Manager jobs
What are popular job titles related to Implementation Manager jobs in Quebec? For Implementation Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Quebec look for? The top searched job categories for Implementation Manager jobs in Quebec are:
What cities in Quebec are hiring for Implementation Manager jobs? Cities in Quebec with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Quebec as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 71% Physical, 5% Hybrid, and 24% Remote job distribution, with an average salary of $84,745 per year, or $40.7 per hour.

Customer Implementation Manager - North America

Swapcard

Montreal, QC

Full-time

Medical, PTO

Posted 10 days ago

Job description

Our Mission
Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

Our Vision
At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.
Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

Our Beliefs
At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.
Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

The Client Implementation Manager (CIM) is responsible for leading client onboarding and platform setup from signature to go-live. This role ensures that every new client has a smooth, strategic, and technically sound implementation - laying the foundation for long-term success and adoption.

This role is ideal for individuals with strong project coordination, platform knowledge, and onboarding expertise - (including CSMs who prefer to focus on delivery, systems, and setup over commercial responsibilities).

Key Responsibilities
Lead the full implementation process from client signature to go-live.
Maintain clear, structured documentation throughout the onboarding process.
                    a. Adopting Swapcard's implementation framework
                    b. Leveraging & updating Client folders

Collect and organize Internal full handover documentation calls to align technical setup to lead the delivery phase matching client objectives.
                    a. Ensure all decisions and setup information are captured for seamless handoff to CAM
Manage all technical setup (event structure, integrations, branding)
Supervise the Swapcard & Avolio registration experience.
                   a. Own Swapcard in-App roll out
                   b.  Build Registration logic and flows
                   c. Setup the scoping document for both Simple and Advanced reg
Creating the skeleton structure for reg implementation
                   a. Collaborate with Registration Implementation Managers for Advanced builds.
Coordinate timelines and deliverables across Registration, Support, and Product when needed.
Share and continuously improve implementation frameworks and onboarding playbooks.
Serve as the client's project lead during onboarding.
Collaborating with CAM for long-term success.
Requirements & Qualifications
  • Solid understanding of Swapcard's platform or comparable event/tech systems
  • Confident designing user flows, reg logic, and configuring platform modules
  • Project management skills - able to own timelines and coordinate stakeholders
  • Strong communication and client-facing skills, especially during setup phases
  • Detail-oriented, structured, and delivery-focused
  • Comfortable working cross-functionally with support, registration, and product teams

Main KPIs that will be monitor (non holistic list; can vary according to portfolio):

  • Retention Rate
  • NPS and CSAT score
  • Implementation timelines and Billable time
    • adoption of Implementation Plan
  • Event success KPIs Vs Swapcard benchmark

Swapcard's Interview process
Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.
2. A remote exercise to demonstrate and assess your skills.
3. Manager review with your future reporting manager
4. Leadership review with one of our department leaders
5. Reference check conducted by our people team
6. Offer

Swapcard's Values
Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow-what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.
Value-Driven: At Swapcard, we focus on making each decision count by prioritising outcomes that create meaningful value for our customers, team members, and partners.
Human: At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We're driven by a strong team spirit and a shared goal of building meaningful connections-both through our product and within our team.
Resilient: We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.
Ownership: At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it's about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.

Benefits & Reasons to Join Swapcard
 - International team with 40+ nationalities (more on the way!)
- Remote-first policy with headquarters in Paris
- Thriving startup with career growth opportunities
- Open-minded culture that appreciates differences
- Feedback-driven, supportive & curious team with a DIY mindset
- Generous Paid Time Off to ensure you have time for what matters most
- Remote perks designed to optimize your working experience
- In-person social gatherings to celebrate our achievements
- 100% of your health insurance contribution paid by Swapcard
- Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup)
- Co-working space budget to support remote work in professional environments
- Learning budget to help you develop new and existing skills
- Mental health care initiatives to support your well-being

Equal Opportunity
Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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