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Implementation Manager Jobs in New York (NOW HIRING)

PermitFlow

Enterprise Implementation Manager

New York, NY · On-site

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of Customer Success and own onboarding for PermitFlow's strategic enterprise accounts. You'll lead complex ...

Alloy

Senior Implementation Manager

New York, NY · Hybrid

About the team Implementation Managers (IMs) are the owners and leads of client implementations at Alloy. Acting as the primary point of contact from Sales handoff through go-live, IMs combine ...

Alloy

Senior Implementation Manager

New York, NY · On-site

About the team Implementation Managers (IMs) are the owners and leads of client implementations at Alloy. Acting as the primary point of contact from Sales handoff through go-live, IMs combine ...

PermitFlow

Enterprise Implementation Manager

New York, NY · Remote

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of Customer Success and own onboarding for PermitFlow's strategic enterprise accounts. You'll lead complex ...

Uncountable

Partner Implementation Manager

New York, NY · On-site

$90K - $120K/yr

As a Partner Delivery Manager, you are the person who ensures that every implementation delivered through a certified partner meets the same standard of scientific rigor, data quality, and customer ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

As a SaaS Implementation Manager , you will act as both a project leader and an expert advisor, guiding customers through the entire implementation lifecycle of Binocs. Your mission will be to tailor ...

DualEntry

Implementation Manager/Director

New York, NY · On-site

$200K - $280K/yr

... internal implementation tracker * Petro personally manages 20 customers (and growing), he is an SME in complex tax situations and our customers have praised him as a "true gentleman"! Benefits ...

Barclays

Client Implementation Manager

Whippany, NJ · On-site

Purpose of the role To manage the scoping and implementation of products and services for newly onboarded and existing clients globally, helping clients leverage our product capabilities and ...

DualEntry

Implementation Manager/Director

Manhattan, NY · On-site

$200 - $280/hr

... internal implementation tracker * Petro personally manages 20 customers (and growing), he is an SME in complex tax situations and our customers have praised him as a "true gentleman"! Benefits ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in New York

Implementation Manager information

See New York salary details

$42.7K

$113.3K

$183.8K

How much do implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for implementation manager in New York is $113,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $132,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in New York? The most popular types of Implementation jobs in New York are:
What are popular job titles related to Implementation Manager jobs in New York? For Implementation Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in New York look for? The top searched job categories for Implementation Manager jobs in New York are:
What cities in New York are hiring for Implementation Manager jobs? Cities in New York with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $113,253 per year, or $54.4 per hour.

Enterprise Implementation Manager

PermitFlow

New York, NY • On-site

$160K - $210K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
This is a hybrid role based in New York, with in-office days on Monday, Wednesday, and Friday, and up to 25% travel.
Role Overview
As Enterprise Implementation Manager, you will report to the Vice President of Customer Success and own onboarding for PermitFlow's strategic enterprise accounts. You'll lead complex implementations from post-sale handoff through launch, serving as the primary customer contact and driving early value.
What You'll Do
  • Own enterprise onboarding end to end for strategic PermitFlow accounts - from post-sale handoff through successful launch and transition to Customer Success.
  • Lead complex, multi-stakeholder implementations by scoping customer outcomes, building project plans, managing timelines, and ensuring launch readiness.
  • Serve as the primary point of contact for enterprise customers during onboarding, proactively managing communication, expectations, and risk.
  • Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to align priorities and execute onboarding requirements.
  • Translate customer workflows and requirements (including permitting, compliance, and operational needs) into clear, actionable implementation plans.
  • Drive product adoption and early value realization through tailored training, enablement, and best-practice guidance.
  • Measure onboarding success using defined metrics (e.g., engagement, time-to-value, launch readiness) and share insights with internal stakeholders.
  • Build, refine, and document scalable enterprise onboarding processes, playbooks, and best practices.

What We're Looking For
  • 5+ years of experience leading customer onboarding, implementation, or customer success for B2B SaaS enterprise or strategic accounts.
  • Proven ownership of complex implementations, managing multiple stakeholders, cross-functional dependencies, and customer-facing timelines from kickoff to launch.
  • Demonstrated ability to drive adoption and time-to-value, including leading live trainings, enablement sessions, and post-launch readiness reviews.
  • Strong project management and communication skills, evidenced by successfully running executive-facing meetings, maintaining clear project plans, and resolving risks or blockers proactively
  • Experience operating in regulated or operationally complex environments, with the ability to translate customer workflows and compliance requirements into actionable implementation plans.

What We Offer (Full-Time Roles Only)
  • Competitive salary and meaningful equity in a high-growth company
  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO and paid family leave
  • Home office & equipment stipend
  • Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
  • In-Office Lunch & Dinner Provided

Travel: This role requires up to 25% travel for onsite enterprise onboarding, training, and strategic customer engagements.
PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

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