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Implementation Manager Jobs in Schenectady, NY (NOW HIRING)

Intuit

Senior Implementation Consultant

Albany, NY · Remote

$112K - $152K/yr

This isn't just about software setup; it's about managing end to end implementation in a high-stakes ecosystem involving C-suite executives, external accounting partners, and internal engineering ...

Intuit

Senior Implementation Consultant

Albany, NY · Remote

$125K - $170K/yr

This isn't just about software setup; it's about managing end to end implementation in a high-stakes ecosystem involving C-suite executives, external accounting partners, and internal engineering ...

Intersources

Project Manager

Albany, NY · On-site

Defining and managing project scope, schedule and budget, managing project schedule and budget variances, and providing implementation alternatives to mitigate project risk related to scope, schedule ...

Liberty ARC

Residential Manager

Amsterdam, NY · On-site

$30.10 - $36.10/hr

Will develop and implement management best practices that enhance employee engagement and retention.Will assist with all other necessary duties as assigned.Disclaimer - The above statements are ...

Liberty ARC

Residential Manager

Amsterdam, NY · On-site

$30.10 - $36.10/hr

Will develop and implement management best practices that enhance employee engagement and retention. * Will assist with all other necessary duties as assigned. Disclaimer - The above statements are ...

Liberty ARC

Residential Manager

Amsterdam, NY

Will develop and implement management best practices that enhance employee engagement and retention. * Will assist with all other necessary duties as assigned. Disclaimer - The above statements are ...

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Implementation Manager information

See Schenectady, NY salary details

$37.7K

$100.2K

$162.5K

How much do implementation manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for implementation manager in Schenectady, NY is $100,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $117,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Schenectady, NY? The most popular types of Implementation jobs in Schenectady, NY are:
What are popular job titles related to Implementation Manager jobs in Schenectady, NY? For Implementation Manager jobs in Schenectady, NY, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Schenectady, NY look for? The top searched job categories for Implementation Manager jobs in Schenectady, NY are:
What cities near Schenectady, NY are hiring for Implementation Manager jobs? Cities near Schenectady, NY with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Schenectady, NY as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $100,157 per year, or $48.2 per hour.

Implementation Manager - Moveworks

ServiceNow

Albany, NY • On-site

Full-time

Medical, Retirement

Posted 10 days ago

ServiceNow rating

8.3

Company rating: 8.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

100th of 242 rated software companies

Job description

Company Description

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.

Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Implementation Manager oversees the on-time, on-budget delivery of the Moveworks platform to meet the customer's desired results. This requires completing projects following leading practice methodology, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain stakeholder support, including risk and issue mitigation. The Implementation Manager is responsible for assembling and leading project resources, ensuring they understand planned tasks, tracking progress, and managing deviations through appropriate measures.

What you get to do in this role:

  • Lead customers through the initial implementation of Moveworks as well as new product offerings, often in collaboration with a services partner.
  • Manage the engagement governance, timeline, scope, risk, change management, resourcing, and reporting.
  • Help customers identify, map, build, and launch agentic workflows that drive business value.
  • Provide change management best practices to ensure successful adoption and organizational readiness.
  • Work with Sales, partners, and customers to understand the customer and the engagement, including challenges, issues, and value being delivered.
  • Understand customer goals and align deliverables accordingly.
  • Be the single point of contact to encourage collaboration and customer agreement on proposed solutions.
  • Mentor team members and partners to achieve engagement deliverables and promote the customer's desired results.
  • Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.
  • Partner with the Product organization as a champion for customers, sharing insights from the field in product design and development cycles.
  • Partner with Customer Success Managers to ensure a seamless transition to post-launch engagement and support.
Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 
  • 4+ years progressive experience leading software implementations (SaaS preferred) with enterprise customers; or equivalent education/experience.
  • Project management experience including scope control, budgeting, estimating, and resource management.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Ability to creatively propose technical solutions to challenging problems and communicate technical concepts clearly and efficiently.
  • Process-focused with strong problem-solving ability-always searching for a smarter, better way to achieve a goal.
  • Experience building strong internal and external relationships, including with senior-level executives.
  • Creativity with comfort running projects independently.
  • Experience driving complex issues through analysis and resolution.
  • Experience working collaboratively across cross-functional team
  • Diplomatic, tactful, and poised under pressure.
  • Bachelor's degree.
  • Ability to travel up to 25% of the time.

For positions in this location, we offer a base pay of $116,400 - $192,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.

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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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