ZipRecruiter

Log In

1

Implementation Manager Ii Jobs (NOW HIRING)

Astound

Voice Implementation Project Manager II

$80K - $100K/yr

A Day in the Life of the The Voice Implementation Project Manager II owns the service delivery process from order submission through customer acceptance of delivered Voice Services. Responsible for ...

Astound

Voice Implementation Project Manager II

OR · On-site +1

$80K - $100K/yr

A Day in the Life of the The Voice Implementation Project Manager II owns the service delivery process from order submission through customer acceptance of delivered Voice Services. Responsible for ...

Leap Event Technology

Implementation Manager

Dallas, TX · On-site

Be an expert in two Leap Event Technology platforms: Epic Experiences and Ticketing * Manage top tier client implementations; oversee and execute the internal delivery process as the main client ...

New

CentralReach

Clinical Implementation Manager

Holmdel, NJ · On-site

$65K - $95K/yr

The Implementation Manager II will lead moderately complex SaaS implementation projects, ensuring customer-specific requirements are met and providing mentorship to junior team members. This role ...

Bonfirevc

Implementation Manager

Boston, MA · On-site

$75K - $85K/yr

... * 2+ years of experience in software implementation, technical onboarding, or related project ... Experience managing multiple implementations or client projects simultaneously * Ability to build ...

North American Bancard

Implementation Manager

$70K - $80K/yr

The ideal candidate brings a minimum 2 years of implementation or related customer support focused experience in merchant payment processing. The Implementation Manager serves as the primary point of ...

Vodori

Implementation Manager

$75K - $90K/yr

The Implementation Manager is responsible for ensuring timely project delivery for new ... You may be if you have: * 2-4 years of experience in professional service projects or process ...

VPL, Inc

Implementation Manager

Columbus, OH · On-site

What We're Looking For The Implementation Manager is responsible for leading customers through the ... Have 2-3 years' prior hands-on experience configuring web-based software solutions * Have 1-2 years ...

VPL, Inc

Implementation Manager

Columbus, OH · Remote

What We're Looking For The Implementation Manager is responsible for leading customers through the ... Have 2-3 years' prior hands-on experience configuring web-based software solutions * Have 1-2 years ...

next page

Showing results 1-20

All JobsTechnology JobsProject Management JobsIT Project Manager JobsImplementation Manager II Jobs

Implementation Manager Ii information

See salary details

$39K

$103.5K

$168K

How much do implementation manager ii jobs pay per year?

As of Sep 11, 2026, the average yearly pay for implementation manager ii in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is an Implementation Manager II?

An Implementation Manager II is responsible for overseeing the deployment and integration of products, services, or systems for clients or within an organization. They coordinate project teams, manage timelines, and ensure that all implementation activities meet client requirements and company standards. This role typically involves collaborating with stakeholders, addressing any issues that arise during the implementation process, and providing post-implementation support. Implementation Manager II positions generally require strong project management skills, experience in the relevant industry, and the ability to communicate effectively with both technical and non-technical teams.

What are the key skills and qualifications needed to thrive as an Implementation Manager II?

To thrive as an Implementation Manager II, you need strong project management skills, deep knowledge of business processes, and typically a bachelor's degree in business, IT, or a related field. Familiarity with project management software (such as Asana, Jira, or MS Project), CRM systems, and relevant industry certifications like PMP are often required. Exceptional communication, problem-solving, and leadership skills help you coordinate teams and manage client relationships effectively. These abilities ensure seamless project delivery, client satisfaction, and successful adoption of new systems or solutions.

What are the typical challenges faced by an Implementation Manager II when coordinating cross-functional project teams?

As an Implementation Manager II, one of the main challenges is aligning the priorities and timelines of multiple departments, such as IT, operations, and client services. Effective communication and proactive problem-solving are essential to manage expectations and quickly resolve conflicts. Additionally, balancing project scope with client requirements while managing resource constraints requires strong organizational skills. Regular status updates and collaborative planning sessions help ensure all stakeholders remain informed and engaged.

What is the difference between Implementation Manager Ii vs Implementation Specialist?

AspectImplementation Manager IiImplementation Specialist
CredentialsBachelor's degree, PMP or similar certifications often preferredRelevant certifications like PMP or Certified Implementation Specialist
Work EnvironmentOversees multiple projects, manages teams, strategic planningFocuses on executing specific implementation tasks, supporting project teams
Employer & Industry UsageCommon in IT, software, and technology sectorsUsed across various industries including healthcare, tech, and manufacturing

The Implementation Manager Ii typically has a broader role involving project oversight and team management, while the Implementation Specialist concentrates on executing specific implementation tasks. Both roles require relevant certifications and are prevalent in similar industries, but the Manager Ii has more strategic responsibilities.

What cities are hiring for Implementation Manager Ii jobs?

Cities with the most Implementation Manager Ii job openings:

What states have the most Implementation Manager Ii jobs?

States with the most job openings for Implementation Manager Ii jobs include:

What are popular job titles related to Implementation Manager Ii jobs?

For Implementation Manager Ii jobs, the most frequently searched job titles are:

Implementation Manager Ii jobs near you

Technical Implementation Manager II

Charlotte, NC

JPMorgan Chase & Co
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Coexternal

Full-time

Medical, Retirement

Re-posted 22 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Join a team that empowers merchants to accept payments confidently and securely while shaping the future of digital commerce. In this role, you'll guide clients through technical design and certification so their solutions integrate seamlessly with our payment platforms, unlocking real-world impact for businesses of all sizes. You'll collaborate across clients, partners, and vendors to deliver conversions and launch new products at scale. If you love solving complex problems and turning requirements into working solutions, this is your opportunity to lead meaningful implementations end to end.

As a Technical Implementation Analyst II within Client Onboarding and Service, you will consult with merchants and enable them to process credit card transactions using our technology. You lead clients through certification testing to ensure integrations meet product, connectivity, industry, and regulatory standards. You collaborate across clients, integrators, resellers, and hardware vendors to resolve issues, deliver successful conversions, and bring new offerings to market.

Job responsibilities

  • Consult with merchants to design technical payment integrations aligned to supported connectivity, protocols, formats, and product functionality.
  • Lead clients through certification testing, analyze transmitted data to the certification host, publish results, and coordinate fixes to achieve signoff.
  • Serve as the primary technical resource for Core and Integrator client cases, providing clear guidance and handson support.
  • Direct technical conversions from current processing environments to Chase platforms for new and existing clients.
  • Facilitate technical conference calls with clients, integrators, resellers, and hardware vendors to resolve issues and advance implementations.
  • Represent Technical Implementations on crossfunctional project teams to support new product development or process improvements, contributing customer perspective and integration expertise.
  • Train analysts and guide colleagues on certification processes; act as lead consultant and subject matter expert when technical consultation is required.
  • Analyze and troubleshoot complex application, data message, and network connectivity issues to drive timely resolution.
  • Anticipate and identify risks for clients and the firm, propose mitigation strategies, and prioritize work effectively with minimal supervision.
  • Create needed documentation and maintain proactive client followup to ensure a seamless onboarding experience.

Required qualifications, capabilities, and skills

  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of technical experience within the credit card payment processing industry, including roles such as networking, technical support, quality assurance, sales engineering, or analysis.
  • 4+ years of experience with connectivity technologies such as MPLS, virtual private networks, and internetbased connectivity.
  • 4 +years of experience with protocols including TCP/IP, secure file transfer, and HTTPS.
  • 4+ years of experience reading and interpreting technical product specifications for transaction and filebased integrations.
  • 5+ years of experience diagnosing complex issues across applications, data messages, and network connectivity.
  • Prior experience with certification or testing processes in payments or technology implementations.

Preferred qualifications, capabilities, and skills 

  • Experience in the pointofsale industry and experience with proprietary Chase Tandem operating system or applications.
  • Demonstrable experience structuring and delivering largescale client implementation projects.
  • Proven ability to lead advanced consultation discussions and explain complex merchant products and solutions to diverse stakeholders.
  • Track record of proactive case ownership, documentation creation, and consistent client followup.
  • Ability to identify risk and apply processes to minimize risk.
  • Experience acting as a lead consultant or subject matter expert on client technical calls.
  • Develope experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply