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Implementation Manager Ii Jobs in Mount Prospect, IL

Rundoo

Implementation Manager

Chicago, IL · On-site

$82K - $111K/yr

About the role As an Implementation Manager at Rundoo, you will lead clients through the entire ... Round 2 (1 hour, remote) - * Session Agenda: * Meet the team - Meet with Viviana and Jason

Clearsulting

Kyriba Implementation Manager

Chicago, IL · On-site +1

At least 2 Kyriba certifications (other TMS experience considered) * Strong project management ... implementations. Benefits that Benefit You: We want to cultivate a thriving culture and company-and ...

Paylocity

Manager Implementation Ops

Schaumburg, IL · On-site

Position Overview The Manager Implementation Ops will provide leadership, coaching, training and ... Works with the Department Director to plan and schedule resources Education and Experience * 2 ...

Paylocity

Manager Implementation Ops

Schaumburg, IL · On-site

Position Overview The Manager Implementation Ops will provide leadership, coaching, training and ... Education and Experience * 2 years Management Experience. Experience in team development and ...

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

Experienced in building and managing a team of implementation managers, technical consultants or solution engineers(at least 2 years); this will include coaching, setting goals and objectives and ...

JLL

Product Implementation Team Manager

Chicago, IL · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Bachelor's degree or equivalent experience * 2+ years of people management experience leading ...

DoorDash

Senior Implementation Associate

Chicago, IL · On-site

You'll manage a rolling book of business (typically 65-80 merchants) and be measured on how fast ... 2 times a year for training, offsites, and team-building. What You'll Do * Own a rolling book of ...

JPMorgan Chase & Co.

Project Manager II

Chicago, IL · On-site

Elevate your career as a Project Manager II with us, where your operational expertise and ... The Equities Operations Transformation team manages the end-to-end implementation of projects from ...

Next Frontier Capital

Project Manager II

Chicago, IL · On-site

Elevate your career as a Project Manager II with us, where your operational expertise and ... The Equities Operations Transformation team manages the end-to-end implementation of projects from ...

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Implementation Manager Ii information

See Mount Prospect, IL salary details

$38.7K

$102.8K

$166.9K

How much do implementation manager ii jobs pay per year?

As of Sep 12, 2026, the average yearly pay for implementation manager ii in Mount Prospect, IL is $102,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,200.00 per year, depending on experience, location, and employer.

What is an Implementation Manager II?

An Implementation Manager II is responsible for overseeing the deployment and integration of products, services, or systems for clients or within an organization. They coordinate project teams, manage timelines, and ensure that all implementation activities meet client requirements and company standards. This role typically involves collaborating with stakeholders, addressing any issues that arise during the implementation process, and providing post-implementation support. Implementation Manager II positions generally require strong project management skills, experience in the relevant industry, and the ability to communicate effectively with both technical and non-technical teams.

What are the key skills and qualifications needed to thrive as an Implementation Manager II?

To thrive as an Implementation Manager II, you need strong project management skills, deep knowledge of business processes, and typically a bachelor's degree in business, IT, or a related field. Familiarity with project management software (such as Asana, Jira, or MS Project), CRM systems, and relevant industry certifications like PMP are often required. Exceptional communication, problem-solving, and leadership skills help you coordinate teams and manage client relationships effectively. These abilities ensure seamless project delivery, client satisfaction, and successful adoption of new systems or solutions.

What are the typical challenges faced by an Implementation Manager II when coordinating cross-functional project teams?

As an Implementation Manager II, one of the main challenges is aligning the priorities and timelines of multiple departments, such as IT, operations, and client services. Effective communication and proactive problem-solving are essential to manage expectations and quickly resolve conflicts. Additionally, balancing project scope with client requirements while managing resource constraints requires strong organizational skills. Regular status updates and collaborative planning sessions help ensure all stakeholders remain informed and engaged.

What is the difference between Implementation Manager Ii vs Implementation Specialist?

AspectImplementation Manager IiImplementation Specialist
CredentialsBachelor's degree, PMP or similar certifications often preferredRelevant certifications like PMP or Certified Implementation Specialist
Work EnvironmentOversees multiple projects, manages teams, strategic planningFocuses on executing specific implementation tasks, supporting project teams
Employer & Industry UsageCommon in IT, software, and technology sectorsUsed across various industries including healthcare, tech, and manufacturing

The Implementation Manager Ii typically has a broader role involving project oversight and team management, while the Implementation Specialist concentrates on executing specific implementation tasks. Both roles require relevant certifications and are prevalent in similar industries, but the Manager Ii has more strategic responsibilities.

Implementation Manager Ii jobs near you

Implementation Manager

Chicago, IL • On-site

Rundoo
Internet and IT • 11 - 50 employees
Learn more about Rundooexternal

$82K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Project manage the full implementation process from initial kickoff to post go-live support.

  • Build strong client relationships by understanding their needs and providing personalized onboarding support.

  • Collaborate with sales and customer success teams to ensure smooth client handoffs and successful transitions.

Job description

About Rundoo ℹ
Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery-these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We're aiming to help them modernize so that they can continue to thrive.
Backed by leading investors including Battery, Bessemer and CRV, we've raised $48M across four rounds and are growing quickly: We're live in over 500 stores across the USA, Canada, and the Caribbean, and integrated with over 20 industry partners. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry.
About the role
As an Implementation Manager at Rundoo, you will lead clients through the entire implementation process, from initial sign-up to steady state, where they are fully transitioned to general support. You will be responsible for ensuring a smooth and efficient onboarding experience, working closely with both clients and internal teams to drive successful outcomes. You'll report to Rundoo's Head of CX, Vidhan and work closely with a team of peers on the implementation team who do the same role. You'll also collaborate closely with our sales team and client success team to ensure a clean and efficient client handoff between teams. This role is ideal for someone who thrives on building lasting customer relationships and growing with a fast-paced startup.
What you'll do as an Implementation Manager at Rundoo
  • Project manage the full implementation process: Oversee the journey of getting a client live on Rundoo, from initial kickoff call post contract sign to hardware ordering and setup to managing live and async portions of training to providing day-of go live support to providing 2-3 weeks of post go live high touch support before handing off to the client success team.
  • Build strong client relationships: Develop a deep understanding of each client's unique needs and goals, offering personalized, hands-on support throughout the onboarding process to ensure a seamless experience.
  • Partner with sales development and customer success teams: Collaborate closely with both teams to ensure smooth handoffs and successful transitions, maximizing client satisfaction and long-term success.
Requirements ☑
  • Excellent communicator with a track record of building strong, consultative customer relationships
  • Experience in project management with exceptional attention to detail
  • Problem solver who can proactively address client challenges proactively and troubleshoot issues to ensure a smooth implementation process.
  • Ability to become an industry expert through working with clients, consulting with experts on our team, and independent learning
  • Valid U.S. driver's license
  • Comfortable with travel
    • At maximum: 1-2x a month, 1-3 days at a time
  • Work in our River North office in Chicago 4x/ week.
Bonus points
  • Familiarity with or experience in paint and hardware, building materials, construction supply, or related industries.
  • Comfortable adapting to a dynamic environment where priorities may shift and new challenges arise regularly.
  • Prior experience in education.
  • Experience driving change with customers adopting new workflows or systems.
Interview Process
  1. Intro Call (20 minutes, remote) - An introductory call with Shannon to learn more about each other.
  2. Round 1 (30 minutes, remote) - Resume and discovery interview with Vidhan, focusing on how you interact with clients and handle live, client-style questions.
  3. Round 2 (1 hour, remote) -
    1. Session Agenda:
      1. Meet the team - Meet with Viviana and Jason
      2. Activities
        Part 1: Simulate a sales → Implementation handoff call
        A resource document will be provided - you'll also have time to prepare and ask questions in person. The goal is to see how you develop an agenda, problem-solve live, and what types of clarifying questions you ask clients.
        Part 2: Product Training
        We'll go through a short demo of a section of Rundoo. You'll then have time to explore independently and ask questions. Then, you'll run a short training session on the section of Rundoo you reviewed.
      3. Coffee / meal with the team in Chicago
  4. Final Call (15 minutes, remote) - Conversation with our CEO, Nick.
  5. Reference check
  6. Offer
About the team
  • Jason - Former paint store manager, early client of Rundoo, now helping businesses experience the benefits of Rundoo.
  • Viviana -Former Agtech specialist who worked for an organic certifier for 8ish years and an Agtech startup for 1.5ish years.
  • Humberto - Business and Information Technology specialist with 8 years of hardware store and ERP system experience.
  • Lej - Passionate about tech and helping people; here to find problem-solvers who care about impact as much as innovation.
  • Leslie - Recent MBA grad with about 10 years in various Ops and Implementation roles at startups, always looking for my next build.

Additional Rundoo Team Members you'll be working closely with:
  1. Vidhan (Head of CX)
  2. Matt (Head of Sales)
  3. Claire (Head of Client Success)
  4. Robbie (Client Success Manager)
Compensation
  • Salary: $86,000 - $111,000 annually
  • Equity: $16,735 - $17,530 initial grant value, vesting over 4 years

Benefits
  • Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
  • Life insurance
  • 401k with Betterment
  • Unlimited PTO with 10 company paid holidays
  • In-office gym
  • Daily team lunches
  • Learning materials and audiobook subscriptions
About our founders
  1. Andrew (CTO): studied computer science & humanities at Stanford, worked as a software engineer at Apple and head of engineering at Anova; danced with the SF ballet (where he met his wife)!
  2. Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company
How we've fundraised
We've raised $48m across four rounds:
  1. A $2m pre-seed led by Kent Bennett at Bessemer with participation from Plug & Play, Quiet Capital, and Sequoia.
  2. A $5m seed led by Caitlin Bolnick Rellas at CRV.
  3. An $11m series A led again by Bessemer and CRV.
  4. A $30m series B led by Battery.

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