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Implementation Account Manager Jobs in Wisconsin

SERVE YOU RX

Account Manager

Milwaukee, WI · Remote

As an Account Manager you will use your skills and experience to support the day-to-day operations ... Help support discussions and implementation specialist to secure necessary documentation * Provide ...

NEXHR

Account Manager

Menasha, WI · On-site

Implement the 8 Business Management Standards (8BMSs) where applicable * Act as the key point of contact for customer accounts. * Build multi-level relationships across customer functions (operations ...

Serve You Rx

Account Manager

Milwaukee, WI · On-site

As an Account Manager you will use your skills and experience to support the day-to-day operations ... Help support discussions and implementation specialist to secure necessary documentation * Provide ...

Sun Life Financial

Account Manager

Milwaukee, WI · Hybrid

$63K - $94.50K/yr

The Account Manager (AM) for our Health & Risk Solutions Client Success group is responsible for ... implementation and alignment on client needs. * Manage the full lifecycle of assigned business ...

WEC Energy Group

Principal Account Manager

Milwaukee, WI · On-site

$156.13K/yr

Responsible for proactively developing (jointly with the customer) and implementing a comprehensive Customer Partnership Plan for each assigned customer. * Account Manager is responsible for assigned ...

Sun Life Financial

Account Manager

Milwaukee, WI · Hybrid

$63K - $94.50K/yr

The Account Manager (AM) for our Health & Risk Solutions Client Success group is responsible for ... implementation and alignment on client needs. * Manage the full lifecycle of assigned business ...

Corvel

Account Manager II

Waukesha, WI · Remote

$70.28K - $116.94K/yr

The Account Manager is responsible for interacting with customers on an executive level and acting ... Facilitate and coordinate internal customer set-up and external implementation * Coordinate and ...

zizzl, llc

Be Seen First

Account Manager

Milwaukee, WI · On-site

Account Manager Employment Status : Exempt Job Type : Full Time Compensation: Salary Location ... implementation through ongoing across various service models and technology platforms.

Motorola

$80K - $90K/yr

Develop and implement a comprehensive sales plan for each "target" account and orgeography and ... Data management experience using Salesforce (preferred) or similar CRM Travel: * Preferred ...

Endries

Senior Account Manager

Ripon, WI · On-site

The Senior Account Manager is responsible for managing high-complexity accounts, driving ... Proactively identify opportunities for account expansion, implementing innovative solutions that ...

Ecolab

Account Manager

Eau Claire, WI · On-site

$84.30K - $126.40K/yr

Join Ecolab's industry leading Food & Beverage team as an Account Manager . We are increasing food ... and implement operational efficiencies. What's in it For You: * Work with a variety of food ...

Cottingham & Butler

Account Manager

Madison, WI · On-site

Create, implement, and manage client-specific service plans, including claim reviews and marketing ... Take charge of retaining clients and expanding their accounts with additional products. * Analyze ...

Cottingham & Butler

Account Manager

Madison, WI

Create, implement, and manage client-specific service plans, including claim reviews and marketing ... Take charge of retaining clients and expanding their accounts with additional products. * Analyze ...

Cottingham & Butler

Account Manager

Madison, WI

Create, implement, and manage client-specific service plans, including claim reviews and marketing ... Take charge of retaining clients and expanding their accounts with additional products. * Analyze ...

Nenni and Associates

Account Manager

Milwaukee, WI

Prepare contracts and pricing strategies for targets accounts and submit all required documentation ... Design and implement focused prospecting tools such as webinars, seminars, and email campaigns to ...

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Implementation Account Manager information

What are the key skills and qualifications needed to thrive as an Implementation Account Manager, and why are they important?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an Implementation Account Manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is an Implementation Account Manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Implementation Account Manager jobs in Wisconsin? For Implementation Account Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Implementation Account Manager jobs in Wisconsin look for? The top searched job categories for Implementation Account Manager jobs in Wisconsin are:
Implementation Account Manager jobs near you
Account Manager

Account Manager

SERVE YOU RX

Milwaukee, WI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Are you an excellent communicator with a commitment to client satisfaction and have experience with employee benefits? Take a look at the culture and benefits Serve You Rx offers its employees and apply now. As an Account Manager you will use your skills and experience to support the day-to-day operations of a multi-disciplinary team of clinical pharmacists, sales and account executives, and benefit administration staff to meet client satisfaction, revenue, and retention goals beginning with new business implementation and continuing through each renewal. The ideal candidate has experience with employee benefits and is energetic, motivated, and an effective listener and problem solver.

This is a remote position.

What You’ll Do:

As the Account Manager you will:

  • Provide prompt and accurate responses to routine client inquiries, including report requests. Coordinating with other departments as needed, escalating as appropriate, and following to resolution.
  • Help support discussions and implementation specialist to secure necessary documentation
  • Provide client support to the Account Executive, including but not limited to requesting and routing necessary reports, tracking timely request completion, and internal routing of benefit change paperwork.
  • Train clients on self-service tools such as for claim lookup or administrative overrides.
  • Coordinate the fulfillment of in-writing collateral, including client and member mailings, welcome kits, and other communications.
  • Support the team by representing Serve You Rx at “lunch-n-learn” opportunities, health fairs, open enrollment, or other meetings as assigned.
  • Coordinate the ongoing internal review process for policies and procedures within the PBM Operations department.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience preferred.
  • At least two (2) years of relevant work experience in employee benefits required with a minimum of one (1) year client or member facing experience preferred.
  • Maintain a valid driver’s license and personal insurance liability coverage.

Why Serve You Rx?

Serve You Rx is a full-service pharmacy benefit manager (PBM) with unquestionable flexibility and an unwavering commitment to doing what's best for its clients. With a fervent focus on those it serves, including insurance brokers, consultants, third-party administrators, and their clients, Serve You Rx delivers exceptional service and tailored, cost-effective benefit solutions. Independent and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and say "yes" to a wide variety of viable solutions. Known for its adaptability, quality, and client-centricity, Serve You Rx aims to be a benchmark for better client service.

The company offers generous benefits to include: medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.

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