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Implementation Account Manager Jobs in Missouri (NOW HIRING)

JOB SUMMARY: The Account Manager sells products to business and industrial establishments at ... Develop and implement account penetration plans and strategies to include regular account business ...

R10079406 Account Manager (Open) Location: Cape Girardeau, MO - Retail shop How will you CONTRIBUTE ... Develop and implement account penetration plans and strategies to include regular account business ...

R10079406 Account Manager (Open) Location: Cape Girardeau, MO - Retail shop How will you CONTRIBUTE ... Develop and implement account penetration plans and strategies to include regular account business ...

The Account Manager will work with operations to ensure proper execution in providing clients and ... Respond to clients' questions and ensure their problems are resolved * Assist in the implementation ...

The Account Manager will work with operations to ensure proper execution in providing clients and ... Respond to clients' questions and ensure their problems are resolved * Assist in the implementation ...

The Account Manager will work with operations to ensure proper execution in providing clients and ... Respond to clients' questions and ensure their problems are resolved * Assist in the implementation ...

About the Role We are looking for an experienced Account Manager to join our team and help ... Monitor account health, identify risks, and implement strategies to ensure retention. * Conduct ...

Senior Analyst, Strategic Account Management (Growth Accounts) Who we are: We are a customer ... Implement technology changes and assist others with customer analytics. * Negotiation: Apply ...

Senior Analyst, Strategic Account Management (Growth Accounts) Who we are: We are a customer ... Implement technology changes and assist others with customer analytics. * Negotiation: Apply ...

The Account Manager will be responsible for servicing and marketing the needs of Lockton clients ... implementing a new carrier (i.e. contract reviews, implementation meetings/calls, carrier ...

Senior Analyst, Strategic Account Management (Growth Accounts) Who we are: We are a customer ... Implement technology changes and assist others with customer analytics. * Negotiation: Apply ...

Senior Analyst, Strategic Account Management - Cooking and Dining As a Growth Account Manager, you ... and implement growth initiatives. Employ a one team approach to accomplish the goals of the ...

The Account Manager is responsible for owning the growth of their sales pipeline in direct ... Create, sustain, and implement a territory strategy aimed at meeting performance goals * Prospect ...

The Account Manager is responsible for owning the growth of their sales pipeline in direct ... Create, sustain, and implement a territory strategy aimed at meeting performance goals * Prospect ...

The Account Manager is responsible for owning the growth of their sales pipeline in direct ... Create, sustain, and implement a territory strategy aimed at meeting performance goals * Prospect ...

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Implementation Account Manager information

What are the key skills and qualifications needed to thrive as an Implementation Account Manager, and why are they important?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an Implementation Account Manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is an Implementation Account Manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Implementation Account Manager jobs in Missouri? For Implementation Account Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Implementation Account Manager jobs in Missouri look for? The top searched job categories for Implementation Account Manager jobs in Missouri are:
Infographic showing various Implementation Account Manager job openings in Missouri as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.
Account Manager, Senior

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
  • Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
  • Annual incentive bonus plan based on company achievement of goals
  • Time away from work including paid holidays, paid time off and volunteer time off
  • Professional development courses, mentorship opportunities, and tuition reimbursement program
  • Paid parental leave and adoption leave with adoption financial assistance
  • Employee discount program

Job Description Summary:
The Senior Account Manager is a multi-functional role that oversees client satisfaction, engaging with internal and external stakeholders to retain our large complex clients. They work with others on the team to develop and implement account strategies, monitor performance, and identify opportunities as well as focusing on revenue growth and process improvements. The Senior Account Manager manages renewal contracts, processes, and partner plan communications. The senior account manager will manage communications strategy and must have a proven track record of developing and sustaining long term relationships with high impact solutions. They may also assist with the development and implementation of renewal strategy.
Job Description
  • Serves as the key contact for thirty National Alliance ASO customers (this represents 40% of the membership in our commercial large group book of business- 168K members), ensuring exceptional service delivery and nurturing long term relationships
  • Independently manages inquiries and strategic resolutions for our Blue Chip and Royal Blue consultants aligned with the National Alliance book of business
  • Monitors account performance through dotR reporting, identifying areas for improvement and developing tailored strategies to meet client needs.
  • Manage complex projects including expectations, timelines, milestones, execution of deliverables. These projects include but are not limited to: new group implementation, new vendor and product implementation, meetings and annual Reviews
  • Executes renewal documents and manages renewal activities/process timely and accurately
  • Manages end-to-end Group Renewals as assigned, including financial negotiations and contract execution.
  • Collaborate with Customer Success Managers and department leadership to ensure proper onboarding and adoption of Blue KC products and services
  • Collaborate with Customer Success Managers to develop and implement service plans customized for each group.
  • Execute strategy set forth by Sales Leadership

Minimum Qualifications
  • Bachelor's degree business, marketing, communications, or other relevant academic discipline,
  • 5 years' account management experience in employer health insurance sales/retention including: contract execution, Open Enrollment support, Finalization of underwriting exhibits, Navigating annual performance review data summaries, Pharmacy inquiry support for contract effectiveness review and outcomes, Navigated new group implementations
  • 5 years of presentation skills to external facing stakeholders for broker education needs, customer service meetings and finalist opportunities
  • 2 years of experience in managing dotR for large ASO customers administered through National Alliance
  • Ability to navigate conversations involving negotiation with underwriting and the broker partner on financials related to renewing the business
  • Excellent and effective written and verbal communication skills
  • Exceptional customer service skills to ensure client satisfaction
  • Must possess a State Life/Health Insurance license in both Missouri and Kansas

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.