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Implementation Account Manager Jobs in Connecticut

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ... implementation of new solutions. * CRM Management: Utilize Salesforce to manage leads ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ... implementation of new solutions. * CRM Management: Utilize Salesforce to manage leads ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ... implementation of new solutions. * CRM Management: Utilize Salesforce to manage leads ...

WIN Waste Innovations

Account Manager

Stamford, CT · On-site

The Account Manager is responsible for achieving budgeted sales goals by developing and implementing sound retention strategies and utilizing strong negotiation efforts to preserve business.

Kaseya Limited

Account Manager

Norwich, CT · On-site

Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ... implementation of new solutions. * CRM Management: Utilize Salesforce to manage leads ...

Omnicom

Account Manager

Stamford, CT · On-site +1

$60K - $65K/yr

Marketing Consulting Account Manager (LATAM, Soccer Client Services) (Payment Services Client ... You'll support client consulting services, activation concept development, implementation, and ...

Omnicom

Account Manager

Stamford, CT · On-site

$60K - $65K/yr

Marketing Consulting Account Manager (LATAM, Soccer Client Services) (Payment Services Client ... You'll support client consulting services, activation concept development, implementation, and ...

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Implementation Account Manager information

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Connecticut?

For Implementation Account Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Connecticut look for?

The top searched job categories for Implementation Account Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Implementation Account Manager jobs?

Cities in Connecticut with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Account Manager

Norwalk, CT • On-site

Kaseya Careers
See more jobs at Kaseya Careersexternal

Full-time

Re-posted 28 days ago

Job description

Position Summary 

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.
Key Responsibilities

  • Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.
  • Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
  • Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
  • CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications

  • 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
  • A strong passion for sales and a proven track record of exceeding sales targets
  • Ability to thrive in a fast-paced, metrics-driven environment
  • Motivated, coachable, and competitive with a resilient drive to succeed
  • Excellent organizational, interpersonal, and communication skills
  • Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
  • Strong analytical skills with the ability to create accurate sales forecasts

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