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Impact Networking Jobs (NOW HIRING)

Impact Networking

Systems Engineer I

Bolingbrook, IL · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer I

Hammond, IN · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer I

Indianapolis, IN · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer I

Appleton, WI · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer I

Bolingbrook, IL · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer I

Brookfield, WI · On-site

Job Overview The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

IT Field Engineer

Appleton, WI · On-site

The people who join Impact now will help define what comes next. Overview The IT Field Engineer, internally titled Field Services Engineer (FSE), plays a critical role in ensuring Impact Networking ...

Impact Networking

IT Field Engineer

Appleton, WI · On-site

The people who join Impact now will help define what comes next. Overview The IT Field Engineer, internally titled Field Services Engineer (FSE), plays a critical role in ensuring Impact Networking ...

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

CompTIA A+, Network+, Server+, Security+, etc. certifications * Cisco certifications What Drives Impact Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the ...

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

CompTIA A+, Network+, Server+, Security+, etc. certifications * Cisco certifications What Drives Impact Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the ...

Impact Networking

Senior AV Integrator

Lake Forest, IL · Hybrid

Client Centricity Job Overview Impact Networking is building one of the region's premier Managed AV practices, and the Senior Audio Video Integrator is the senior technical seat at the center of that ...

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Impact Networking information

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$15

$36

$59

How much do impact networking jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for impact networking in the United States is $36.37, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $42.55 per hour, depending on experience, location, and employer.

How does an employee at Impact Networking typically collaborate with cross-functional teams to deliver client solutions?

At Impact Networking, employees often work closely with professionals from sales, IT, project management, and customer service to design and implement customized business solutions for clients. Collaboration usually involves regular meetings, joint planning sessions, and shared project management tools to ensure everyone is aligned on client goals and project timelines. This teamwork fosters a dynamic environment where employees can learn from different disciplines and contribute their expertise toward delivering high-value results. Such cross-functional collaboration is integral to the company's client-focused approach and offers employees valuable opportunities to broaden their skill sets.

What is the difference between Impact Networking vs IT Support Specialist?

AspectImpact NetworkingIT Support Specialist
Primary RoleProvides managed IT services, network solutions, and technology consulting for businesses.Supports and maintains computer systems, troubleshooting hardware/software issues for users.
Work EnvironmentTypically works in office settings, collaborating with clients and internal teams.Works in office or remote environments, assisting end-users directly.
CertificationsOften requires CompTIA, Cisco, or Microsoft certifications.Requires CompTIA A+, Network+, or Microsoft certifications.
Industry UsageCommonly used in managed service providers and IT consulting firms.Widely used in corporate IT departments and tech support companies.

While both roles involve IT expertise and certifications, Impact Networking focuses on providing comprehensive managed IT services and consulting, whereas IT Support Specialists primarily handle end-user technical support and troubleshooting. The roles often overlap but differ in scope and client interaction.

What is Impact Networking?

Impact Networking is a managed service provider that offers a wide range of business solutions, including IT services, document management, digital transformation, and marketing services. The company helps organizations streamline operations, improve productivity, and enhance security by integrating technology and business processes. Impact Networking serves clients across various industries, providing customized solutions such as managed IT, cybersecurity, workflow automation, and print services. Their goal is to help businesses achieve efficiency and growth through innovative and reliable technology solutions.

What are the key skills and qualifications needed to thrive as an Impact Networking account executive?

To thrive as an Impact Networking Account Executive, you need strong sales expertise, business acumen, and a background in technology solutions or business process optimization, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, document management systems, and office technology platforms is typically expected. Exceptional communication, relationship-building, and problem-solving skills help you engage clients and manage complex sales cycles. These abilities are crucial for driving revenue growth, building long-term client partnerships, and delivering tailored business solutions in a competitive technology marketplace.

What does Impact Networking do?

Impact Networking is a company that provides managed IT services, cloud solutions, and technology consulting to businesses. Employees in this role typically support network infrastructure, cybersecurity, and client technology needs to ensure efficient operations.
More about Impact Networking jobs
What cities are hiring for Impact Networking jobs? Cities with the most Impact Networking job openings:
What states have the most Impact Networking jobs? States with the most job openings for Impact Networking jobs include:
What job categories do people searching Impact Networking jobs look for? The top searched job categories for Impact Networking jobs are:
Impact Networking jobs near you
Infographic showing various Impact Networking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $75,651 per year, or $36.4 per hour.

Systems Engineer I

Impact Networking

Bolingbrook, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Impact Networking rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

127th of 223 rated it services

Job description

Description
Built on service. Powered by people.
Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.
What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next.
Job Overview
The TOC Systems Engineer I will be part of Impact Networking's Managed IT organization under Service Operations.
This role supports customer systems infrastructure and desktop computing through Impact's incident, request, and change management processes, partnering with end users, internal teams, and third-party vendors to restore service and complete server, workstation, application, backup, monitoring, and cloud-related work.
The ideal candidate will assist with monitoring, troubleshooting, and maintaining server, storage, workstation, cloud, and application environments; maintain and update system documentation; support capacity and lifecycle initiatives under the guidance of senior engineers; and assist with planning changes and implementing corrective actions. This role is designed for an engineer developing technical expertise across multiple technologies while delivering exceptional customer support.
Our North Star: Client Centricity
Responsibilities
  • Provide world-class customer support and technical assistance for Impact Networking customer environments.
  • Handle server, workstation, application, backup, monitoring, and cloud-related incidents, change orders, and service requests by restoring service, resolving issues within scope, documenting work performed, and closing cases according to process.
  • Monitor customer and core infrastructure by learning alert management platforms, verifying alert validity, following documented troubleshooting procedures, and escalating complex or recurring issues appropriately.
  • Follow outlined procedures for customer notification, ticket updates, assignment, escalation, and closure.
  • Provide a professional technical interface with customers, internal teams, and vendors.
  • Assist in reviewing customer requests and escalate advanced engineering concerns related to configuration, operational impact, or risk.
  • Assist with backup, patch management, monitoring, and routine system administration issues.
  • Perform documented system configuration changes in response to approved client issues or service requests.
  • Troubleshoot system and application issues using documented procedures, available tools, and guidance from senior engineers and TOC managers.
  • Document technical work and track time in HaloPSA, including notes, timelines, troubleshooting evidence, resolutions, and operational procedures.
  • Keep users informed of ticket status with clear, concise customer communications that express empathy and ownership without unnecessary technical jargon.
  • Build familiarity with the client base and customer environments.
  • Participate in technical training, mentorship, and certification development to strengthen engineering skills.
  • Maintain technical expertise and required industry certifications while staying current with new and emerging systems technologies.
  • Serve in scheduled after-hours, on-call rotations, providing timely response and resolution for urgent client incidents and service disruptions.

Qualifications & Experience
  • Minimum of 2 years of experience in IT support, help desk, systems administration, or technical operations. MSP experience preferred. Relevant internships, technical training, certifications, or equivalent experience may be considered.
  • Foundational operational support experience and developing technical troubleshooting skills.
  • Foundational knowledge of virtualization, server administration, cloud technologies, endpoint support, and networking concepts.
  • Working knowledge or exposure to Windows Server, VMware/ESXi environments, Active Directory, basic network configuration including IP addressing, DNS, and routing, Microsoft Azure, Microsoft 365, Azure Virtual Desktop concepts, backup and disaster recovery solutions such as Datto, endpoint management and workstation support, and monitoring or remote management tools.
  • ITIL and service management familiarity a plus.
  • Experience with N-able RMM or similar remote monitoring and management tools a plus.
  • Knowledge of HaloPSA platform preferred.
  • Proficiency with documentation management platforms.
  • Working knowledge of event and incident management systems, including support for Incident, Change, and Service Request requirements.
  • Strong communication skills and customer-service focus.
  • Strong time-management, organization, writing, and verbal communication skills.
  • Ability to communicate and work directly with customers to identify and resolve technical issues within scope.
  • Ability to exercise sound judgment, ask for help appropriately, take initiative, work under pressure, and manage multiple priorities.
  • Desirable education or certifications include CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, Microsoft Security, Compliance, and Identity Fundamentals, Microsoft Certified: Modern Desktop Administrator Associate, or other associate-level Microsoft certifications.
  • Bachelor's degree in Business Management, Computer Science, Information Technology, or equivalent work experience preferred.

What Drives Impact
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time.
Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:
  • Innovation: We embrace change because innovation lives outside the comfort zone.
  • Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
  • Honesty: We are fiercely transparent and consistently honest.
  • Fun: We fuel work with fun, knowing life's too short for boring.
  • Low Ego: We champion ideas over titles, because brilliance knows no rank.
  • One Team: We win as a team, we lose as a team, we are one team.

Compensation
The typical base salary range for this role is $75,000 to $90,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.
Impact may offer applicable incentive compensation plans depending on role and/or department.
Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.
Benefits We Take Pride In
  • 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
  • Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
  • Development and growth opportunities with on-going training & continued education reimbursement
  • 401(K) & retirement plans with complimentary financial advisory services
  • Comprehensive health, disability, life, dental, and vision plans

For more information, visit https://www.impactmybiz.com/careers/#benefits
Work Authorization & Immigration SponsorshipCandidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.
Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a "U.S. Person," as defined by law, or otherwise be eligible to obtain any required government authorizations.
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