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Impact Networking Jobs (NOW HIRING)

Impact Networking

Systems Engineer

Chicago, IL · On-site

Overview The TOC Systems Engineer will be part of the Impact Networking Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Systems Engineer

Indianapolis, IN · On-site

Overview The TOC Systems Engineer will be part of the Impact Networking Managed IT organization under Service Operations. This role supports customer systems infrastructure and desktop computing ...

Impact Networking

Technical Account Manager

Hammond, IN · On-site

$95K - $120K/yr

Impact exists because a small group of industry leaders believed companies in our space were doing ... Working knowledge of networking fundamentals (firewalls, VPNs, routing, and switching), endpoint ...

Impact Networking

Technical Account Manager

Austin, TX · On-site

$95K - $120K/yr

Impact exists because a small group of industry leaders believed companies in our space were doing ... Working knowledge of networking fundamentals (firewalls, VPNs, routing, and switching), endpoint ...

Impact Networking

Technical Account Manager

Bolingbrook, IL · On-site

$95K - $120K/yr

Impact exists because a small group of industry leaders believed companies in our space were doing ... Working knowledge of networking fundamentals (firewalls, VPNs, routing, and switching), endpoint ...

Impact Networking

Technical Account Manager

Brookfield, WI · On-site

$95K - $120K/yr

Impact exists because a small group of industry leaders believed companies in our space were doing ... Working knowledge of networking fundamentals (firewalls, VPNs, routing, and switching), endpoint ...

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How much do impact networking jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for impact networking in the United States is $36.37, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $42.55 per hour, depending on experience, location, and employer.

How does an employee at Impact Networking typically collaborate with cross-functional teams to deliver client solutions?

At Impact Networking, employees often work closely with professionals from sales, IT, project management, and customer service to design and implement customized business solutions for clients. Collaboration usually involves regular meetings, joint planning sessions, and shared project management tools to ensure everyone is aligned on client goals and project timelines. This teamwork fosters a dynamic environment where employees can learn from different disciplines and contribute their expertise toward delivering high-value results. Such cross-functional collaboration is integral to the company's client-focused approach and offers employees valuable opportunities to broaden their skill sets.

What is the difference between Impact Networking vs IT Support Specialist?

AspectImpact NetworkingIT Support Specialist
Primary RoleProvides managed IT services, network solutions, and technology consulting for businesses.Supports and maintains computer systems, troubleshooting hardware/software issues for users.
Work EnvironmentTypically works in office settings, collaborating with clients and internal teams.Works in office or remote environments, assisting end-users directly.
CertificationsOften requires CompTIA, Cisco, or Microsoft certifications.Requires CompTIA A+, Network+, or Microsoft certifications.
Industry UsageCommonly used in managed service providers and IT consulting firms.Widely used in corporate IT departments and tech support companies.

While both roles involve IT expertise and certifications, Impact Networking focuses on providing comprehensive managed IT services and consulting, whereas IT Support Specialists primarily handle end-user technical support and troubleshooting. The roles often overlap but differ in scope and client interaction.

What is Impact Networking and what services do they provide?

Impact Networking is a managed service provider that offers a wide range of business solutions, including IT services, document management, digital transformation, and marketing services. The company helps organizations streamline operations, improve productivity, and enhance security by integrating technology and business processes. Impact Networking serves clients across various industries, providing customized solutions such as managed IT, cybersecurity, workflow automation, and print services. Their goal is to help businesses achieve efficiency and growth through innovative and reliable technology solutions.

What are the key skills and qualifications needed to thrive as an Impact Networking Account Executive, and why are they important?

To thrive as an Impact Networking Account Executive, you need strong sales expertise, business acumen, and a background in technology solutions or business process optimization, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, document management systems, and office technology platforms is typically expected. Exceptional communication, relationship-building, and problem-solving skills help you engage clients and manage complex sales cycles. These abilities are crucial for driving revenue growth, building long-term client partnerships, and delivering tailored business solutions in a competitive technology marketplace.
More about Impact Networking jobs
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Impact Networking jobs near you
Systems Engineer

Systems Engineer

Impact Networking

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Impact Networking rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

135th of 203 rated it services

Job description

Built on service. Powered by people.
Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.
What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next.
Overview
The TOC Systems Engineer will be part of the Impact Networking Managed IT organization under Service Operations.
This role supports customer systems infrastructure and desktop computing through Impact's incident, request, and change management processes, partnering with end users, internal teams, and third-party vendors to restore service and complete server and workstation work.
You will assess capacity across server, storage, and workstation environments; maintain system documentation and diagrams; support lifecycle and capacity projects; and perform root cause analysis for core-level events, recommending preventive actions.
Our North Star: Client Centricity

Responsibilities
  • Provide world-class customer support and technical expertise for Impact Networking customer environments
  • Handle server, workstation, and application incidents, change orders, and service requests through restoration, resolution, and closure; coordinate with customers, internal teams, and external vendors as needed
  • Customer and core infrastructure monitoring:
    • Learn alarm management platforms, functions, and terminology
    • Verify validity of alarms and follow troubleshooting procedures as outlined
    • Work with remote locations on verification and resolution of alarms
  • Follow outlined procedures for customer notification and escalation
  • Provide a technical engineering interface with customers
  • Review system requirements and engineering concerns associated with customer requests (e.g., equipment configuration and operational impact)
  • Assist with backup and patch management issues
  • Perform system configuration changes in response to client issues
  • Perform root cause analysis on system and application problems
  • Identify chronic problems and take action to address root causes
  • Review logs and performance reports for emerging problems and initiate preventive actions
  • Build familiarity with the client base (customer intimacy)
  • Maintain technical expertise and required industry certifications; stay current with new and emerging technologies

Qualifications & Experience
  • 3+ years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment
  • Solid operational support experience and technical troubleshooting skills
  • Strong working knowledge of virtualization technologies and integration with storage platforms
  • Experience supporting systems and desktop operating systems/technologies, including:
    • Windows Server
    • ESX/VMware
    • Windows Clusters
    • Active Directory
    • Network configuration (IP addressing, routing, DNS)
    • Cloud platforms (Microsoft Azure and Azure Virtual Desktop)
    • Backup and disaster recovery tools (e.g., Datto)
    • SAN connectivity
  • Demonstrated experience:
    • ITIL and service management
    • N-Able RMM (or similar tools)
    • Knowledge of HaloPSA platform, preferred
    • Proficiency with documentation management platforms
    • Working knowledge of event and incident management systems (Incident, Change, and Request/RFI requirements)
    • Strong communication skills and customer-service focus
    • Excellent time-management and organizational skills
    • Excellent writing and verbal communication skills
    • Ability to work directly with customers to identify and resolve technical issues
    • Sound judgment, initiative, and ability to manage multiple priorities under pressure
  • Desirable education/certifications:
    • Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals
    • Microsoft Certified Solutions Associate (MCSA): Windows Server
    • Microsoft Certified: Windows Server Hybrid Administrator Associate
    • Microsoft Certified: Modern Desktop Administrator Associate
    • Microsoft Certified: Identity and Access Administrator Associate
    • CompTIA Server+ and CompTIA Security+
    • Bachelor's degree in business management, Computer Science, or equivalent work experience
What Drives Impact
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time.
Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:
  • Innovation: We embrace change because innovation lives outside the comfort zone.
  • Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
  • Honesty: We are fiercely transparent and consistently honest.
  • Fun: We fuel work with fun, knowing life's too short for boring.
  • Low Ego: We champion ideas over titles, because brilliance knows no rank.
  • One Team: We win as a team, we lose as a team, we are one team.
Compensation
The typical base salary for this role is $90,000-$110,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.
Impact may offer applicable incentive compensation plans depending on role and/or department.
Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In
    • 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
    • Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
    • Development and growth opportunities with on-going training & continued education reimbursement
    • 401(K) & retirement plans with complimentary financial advisory services
    • Comprehensive health, disability, life, dental, and vision plans

    For more information, visithttps://www.impactmybiz.com/careers/#benefits
    Work Authorization & Immigration Sponsorship

    Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.
    #LI-Onsite
    Employment Type: Full-Time

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