As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service.ย Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.ย
You're excited about this opportunity because you will...ย
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Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsย
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Achieve established sales and contest goals Maintain knowledge of current sales and promotionsย
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Assist customers with special servicesย including:ย gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersย
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Utilize effective selling techniques to build multiple sales and increase productivityย
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Demonstrate comprehensive product knowledge, including features and benefitsย
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Efficiently and accurately perform register transactions i.e. sales, returns, and exchangesย
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Assist in implementation and maintenance of visual merchandise presentation, signage and lightingย
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Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as neededย
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Process, ticket, and restock merchandise as neededย
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Perform other duties as assigned by managementย
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Comply with all Company policies and proceduresย
Why you will love working at Williams-Sonoma, Inc.ย
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We're a successful, fast-growing company with an entrepreneurial vibeย
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A technologically and data-driven businessย
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Competitive salaries and comprehensive health benefitsย
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We're at the forefront of tech and retail, redefining technology for the next generationย
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We're passionate about our internal and external clients and live/breathe the client experienceย
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We get to be creativeย dailyย
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A smart, experienced leadership team that wants to do it right and is open to new ideasย
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We believe in autonomy and reward taking initiativeย
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We have fun!ย
We're excited about you because ...ย
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Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleย
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Succeed in a team environment, while able to work independently & manage your own timeย
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Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxย
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Know what questions to ask your customers in order to understand their personal cooking style & needsย
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Enjoy discovering the customer's style, lifestyle & story to connect them to the right productsย
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Proven ability to prioritize and handle multiple tasks simultaneously
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Most successful when provided with clearly defined daily sales goals & metricsย
ย Physical Requirements:ย
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Ability to be mobile on the sales floor for extended periods of time.ย ย
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Ability to operate POS system.ย
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Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniquesย
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1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)ย
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High school diploma or equivalent preferredย
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Full time associates are expected to have open availability to meet the needs of the businessย
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Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:ย ย
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunitiesย
- A wellness program that supports your physical, financial and emotional healthย
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigrationย
This role is not eligible for relocation assistance.ย
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employmentย qualified applicants withย criminal historiesย in a manner consistent withย the requirements ofย the San Francisco Fair Chanceย Ordinance,ย or other applicable stateย or local lawsย and ordinances.ย