Immigration Assistant Jobs in Santa Rosa, CA (NOW HIRING)

Description
Position Summary
The Immigration Education Supervisor (Bilingual) oversees Citizenship classes by supervising the instructors, coordinating outreach and services, overseeing quality assurance, and preparing pertinent data and narrative reports. The Immigration Education Supervisor (Bilingual) works with program leadership to oversee and track project expenditures, maintain the project's financial records, and monitor grants, donations, and in-kind goods and services received. The Immigration Education Supervisor (Bilingual) processes and submits Naturalization applications to United States Citizenship and Immigration Services (USCIS) in collaboration with other Department of Justice (DOJ) Accredited Representatives at Catholic Charities.
Essential Functions
1. Prepare and manage Citizenship/English Literacy classes to maximize students' achievements on the CASAS/BEST + 2.0 or any other authorized test to properly and timely administer all required testing to students; obtain approval from the Director, Immigration for class content.
2. Oversee other Citizenship/English Literacy classes.
3. Coordinate outreach, education, and media activities; make public presentations on Citizenship/English Literacy classes and/or other immigration services.
4. Provide instructors and students with the required materials to successfully conduct all Citizenship/English Literacy classes.
5. Plan and coordinate educational services; schedule and advertise classes; coordinate with Citizenship/English Literacy instructors.
6. Recruit, coordinate, train, and supervise Citizenship/English Literacy class instructors, volunteers and/or staff.
7. Work with DOJ Naturalization Representatives to maintain necessary student information for compliance with data requirements.
8. Oversee successful completion of reporting, testing, policy and procedure requirements, and the annual/bi-annual reapplication process for pertinent grants.
9. Assist program leadership with accurate financial reporting and monitoring; prepare data and programmatic reports for grants, contracts, and funders.
10. Provide consultations to process and submit N-400 Naturalization applications and other legal services; communicate with agency Immigration staff to refer clients/students in need of legal immigration services that are not his/her expertise.
11. Maintain and increase up-to-date knowledge of immigration law and policies through daily reading (e-mail list serves, publications) and participation in webinars, staff meetings, and periodic training.
12. Obtain and maintain DOJ Accreditation.
13. Attend meetings, trainings, and/or conferences, and report back at the request of program leadership.
14. Ensure agency representation at USCIS naturalization meetings and other information and educational events.
15. Familiarity with the policies and procedures guiding the work of this position in particular and the program or department overall. Perform job functions in line with these policies and procedures.
16. Monitor and disseminate changes to USCIS regulations and procedures.
17. Participation in training to enhance skill development, use of best practice standards, and in performance and quality improvement efforts.
18. Support the Mission, Vision, and Values of Catholic Charities in the performance of all essential job functions and responsibilities.
Note: Catholic Charities considers this position to be a mandated reporter of child abuse and elder abuse.
Other Responsibilities
1. May be required to work evenings and weekends as needed.
2. Work with Diocese of Santa Rosa and local parishes as appropriate and requested.
3. Perform other related duties as assigned.
Agency Culture
It is essential that all employees of Catholic Charities aspire to the following:
• A commitment to the agency's mission, vision, and values.
• A commitment to excellence in everything we do.
• A commitment to performance and quality improvement.
• A commitment to outcomes and measured results.
• A commitment to innovation and to what is possible.
Education, Experience, and Skills Required
1. Bachelor's degree in education or a related field required. Experience teaching ESL and/or citizenship preferred.
2. Bilingual (English/Spanish), passing score on the Catholic Charities' test of oral and written Spanish fluency required.
3. Application for DOJ Accreditation within the first year after been hired.
4. Certified to apply CASAS, BEST + 2.0, and/or other authorized tests.
5. Previous experience or involvement with immigrant community, preferred.
6. Demonstrated ability to serve clients in a professional, welcoming, and efficient manner.
7. Strong organizational ability; attention to detail and accuracy and demonstrated ability to learn technical and legal information. Ability to work independently and in a team setting.
8. Computer literacy required, including experience with Microsoft 365 including Excel, database programs, and the specialized software used by the Immigration program.
9. Strong written and verbal communication; organization, conflict resolution and problem-solving skills.
10. Excellent interpersonal skills, cooperative, friendly, proactive, and helpful attitude with clients and co-workers. Ability to work closely with clients and other employees to ensure a positive and constructive environment within the program or department and throughout the Agency.
11. Passion and enthusiasm for the mission of Catholic Charities and its clients.
12. Valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation. Must be willing and able to travel between agency sites.
13. Must pass DOJ background clearance (fingerprinting) in accordance with the Diocese of Santa Rosa's policies prior to start of employment.
Job Analysis/Job Description Physical Requirements
Never (N)
Occasionally (O) = Up to 3 Hours per Day
Frequently (F) = Up to 6 Hours per Day
Constantly (C) = Up to 8 Hours per Day
Physical Activities
Frequency
Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
N
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
N
Remaining in a stationary position, often standing, or sitting for prolonged periods.
C
Moving about to accomplish tasks or moving from one worksite to another.
C
Adjusting or moving objects up to 10 pounds in all directions.
C
Communicating with others to exchange information.
C
Repeating motions that may include the wrists, hands, and/or fingers.
F
Operating machinery and/or power tools.
N
Operating motor vehicles or heavy equipment.
N
Assessing the accuracy, neatness, and thoroughness of the work assigned.
C
Environmental Conditions
Frequency
Low Temperatures.
N
High Temperatures.
N
Outdoor elements such as precipitation and wind.
N
Noisy environments.
N
Hazardous conditions.
N
Poor ventilation.
N
Small and/or enclosed spaces.
N
No adverse environmental conditions expected.
X
Physical Demands
Frequency
Sedentary work that primarily involves sitting/standing.
C
Light work that includes moving objects up to 20 pounds.
F
Medium work that includes moving objects up to 50 pounds.
N
Heavy work that includes moving objects up to 100 pounds or more.
N