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Ibm Support Jobs (NOW HIRING)

IBM BPM Consultant Contract role Location: Vienna, VA Green Card or US citizens only Must haves ... Building BPM applications in support of business projects, with one of the core business areas ...

IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating ...

Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the ... Support problem source identification, resolve incidents, and advise on potential resolutions and ...

MQ Mainframe Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...

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Ibm Support information

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$14

$26

$44

How much do ibm support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ibm support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an IBM Support role?

A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.

What are the key skills and qualifications needed to thrive in the Ibm Support position, and why are they important?

To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.

What is an IBM Support job?

An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

More about Ibm Support jobs
What cities are hiring for Ibm Support jobs? Cities with the most Ibm Support job openings:
What are the most commonly searched types of Ibm Support jobs? The most popular types of Ibm Support jobs are:
What states have the most Ibm Support jobs? States with the most job openings for Ibm Support jobs include:
What job categories do people searching Ibm Support jobs look for? The top searched job categories for Ibm Support jobs are:
Infographic showing various Ibm Support job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.
IBM Technology and Red Hat Alliance Lead with Security Clearance

IBM Technology and Red Hat Alliance Lead with Security Clearance

IBM

Walla Walla, WA

Contractor

Posted 22 days ago


IBM rating

7.9

Company rating: 7.9 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

97th of 186 rated software companies


Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities * Own the operating rhythm with IBM Technology and Red Hat product teams, including quarterly business reviews, joint account planning, pipeline alignment, and co-investment coordination.
* Monitor federal procurement opportunities across SAM.gov, GovWin, and agency forecast portals. Identify, qualify, and route opportunities that map to the practice's five capabilities and eight demand signals.
* Coordinate joint go-to-market activities with IBM Technology and Red Hat, including funded proof-of-concept requests, technical resource allocation for strategic deals, and joint marketing or event participation.
* Track and maintain practice pipeline data, including opportunity stage, qualification scores, Account Leader engagement status, and conversion metrics against the annual pipeline target.
* Support opportunity qualification by applying the practice's scoring framework to evaluate solicitations for capability alignment, IBM/Red Hat product relevance, contract structure fit, competitive position, and deal expansion potential.
* Partner with Account Leaders to prepare for client engagements, assemble relevant accelerator assets and proof points, and follow up on qualified leads.
* Build and maintain relationships across IBM's matrixed organization, connecting practice priorities to Account Leader pipelines in both the Defense & Intelligence and Federal Civilian segments.
* Contribute to sales enablement by surfacing market intelligence, competitive shifts, and procurement trends that inform Account Leader briefings and demand signal updates.
* Support pricing and contracting discussions for managed services pilots, coordinating with IBM Consulting Federal's pricing team and contracts/legal resources as needed. Required education Bachelor's Degree Required technical and professional expertise * 7+ years of experience in federal business development, capture management, alliance management, or partnership development within a large systems integrator, technology vendor, or federal consulting firm.
* Demonstrated understanding of federal procurement cycles, contract vehicles (GWAC, BPA, IDIQ, GSA Schedule), and acquisition processes including FAR/DFAR requirements.
* Experience managing vendor, OEM, or SI partnership relationships in a matrixed organization where multiple stakeholders (product teams, account teams, delivery teams) must be aligned.
* Proven track record of identifying and qualifying federal IT opportunities with deal sizes of $1M+, including the ability to assess technical requirements against organizational capabilities.
* Working familiarity with federal opportunity research tools (SAM.gov and at least one of GovWin, Bloomberg Government, or Deltek).
* Experience tracking and reporting pipeline metrics (qualified pipeline, stage progression, win rate, conversion ratios) using CRM or pipeline management tools. Preferred technical and professional experience * Experience in alliances or business development specifically involving Red Hat, IBM Technology, or hybrid cloud/infrastructure products in the federal market. * Familiarity with the IBM Technology and Red Hat product portfolio, including OpenShift, Ansible Automation Platform, watsonx, Turbonomic, Instana, Apptio/Cloudability, and HashiCorp (Terraform, Vault). * Understanding of current federal modernization drivers: DOGE workforce impacts, VMware/Broadcom licensing changes, OMB M-25-21 AI governance mandates, Zero Trust (EO 14028, OMB M-22-09), and the DoD Software Modernization Strategy. * Experience supporting or structuring managed services, outcome-based, or as-a-service contract models in a federal context, including FPIF or performance-based contracting. * Background in FinOps, IT cost optimization, or cloud economics within federal agencies. * Active security clearance (Secret or above). * Experience with DoD and Intelligence Community procurement environments, including familiarity with JWCC, Platform One, or classified environment requirements. * Prior experience building or scaling a new practice, business unit, or go-to-market function within a large organization.

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About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

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