With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
Job Title: IBM BPM Consultant Location: Minneapolis MN Duration: 6 plus Months (with the ... Assures quality, security and compliance requirements are met for supported area and oversees ...
Job Title: IBM BPM Consultant Location: Minneapolis MN Duration: 6 plus Months (with the ... Assures quality, security and compliance requirements are met for supported area and oversees ...
Application Support (Kafka, IBM MQ) Chandler - Arizona Fulltime Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in Application Support specializing in Kafka and IBM MQ with ...
Application Support (Kafka, IBM MQ) Chandler - Arizona Fulltime Job Summary Seeking a Senior Specialist with 7 to 11 years of experience in Application Support specializing in Kafka and IBM MQ with ...
IBM BPM Consultant
Vienna, VA · On-site
IBM BPM Consultant Contract role Location: Vienna, VA Green Card or US citizens only Must haves ... Building BPM applications in support of business projects, with one of the core business areas ...
IBM BPM Consultant
Vienna, VA · On-site
IBM BPM Consultant Contract role Location: Vienna, VA Green Card or US citizens only Must haves ... Building BPM applications in support of business projects, with one of the core business areas ...
IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating ...
IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating ...
Candidate will manage enterprise IBM BPM/BAW environments, support releases, optimize performance, troubleshoot platform issues, and ensure high availability of critical business process applications.
New
Candidate will manage enterprise IBM BPM/BAW environments, support releases, optimize performance, troubleshoot platform issues, and ensure high availability of critical business process applications.
New
Cognos Administrator
Beaverton, OR · On-site
... IBM support, database administrators, and other IT operations resources to troubleshoot issues and ensure the system is working properly Managing Cognos servers, including applying patches Working ...
Cognos Administrator
Beaverton, OR · On-site
... IBM support, database administrators, and other IT operations resources to troubleshoot issues and ensure the system is working properly Managing Cognos servers, including applying patches Working ...
• IBM i / iSeries engineering (hands-on) • Strong production support & incident management experience (L3/escalation level) • Experience supporting payments / transaction processing ...
New
• IBM i / iSeries engineering (hands-on) • Strong production support & incident management experience (L3/escalation level) • Experience supporting payments / transaction processing ...
New
IBM is a leader in Infrastructure & Technology, designing and operating systems that keep the world running. The Service Support Representative will provide on-site installation, maintenance, and ...
IBM is a leader in Infrastructure & Technology, designing and operating systems that keep the world running. The Service Support Representative will provide on-site installation, maintenance, and ...
IBM Message Broker with Production Support Location: Plano, TX Duration: Full-Time Job Description: * Java development aspects with Message Broker ( Mandatory ) * Production support experience ...
IBM Message Broker with Production Support Location: Plano, TX Duration: Full-Time Job Description: * Java development aspects with Message Broker ( Mandatory ) * Production support experience ...
Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the ... You will be responsible for delivering technical support and operational services to clients ...
Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the ... You will be responsible for delivering technical support and operational services to clients ...
Support change, encourage employees to innovate, advocate for development, evaluate suggestions, and remove obstacles to implementation. • Manage Performance: Establish clear performance ...
Support change, encourage employees to innovate, advocate for development, evaluate suggestions, and remove obstacles to implementation. • Manage Performance: Establish clear performance ...
Senior Red Hat Architect, Hybrid Cloud and Data, IBM Consulting with Security Clearance
Reston, VA · Hybrid
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
New
Senior Red Hat Architect, Hybrid Cloud and Data, IBM Consulting with Security Clearance
Reston, VA · Hybrid
With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success.
New
At IBM Legal, Regulatory Affairs & General Counsel, we provide the guidance and oversight that ... Lead & Cross Brand Deal Support, you will provide end-to-end contracts and negotiation support to ...
At IBM Legal, Regulatory Affairs & General Counsel, we provide the guidance and oversight that ... Lead & Cross Brand Deal Support, you will provide end-to-end contracts and negotiation support to ...
Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the ... Support problem source identification, resolve incidents, and advise on potential resolutions and ...
Introduction At IBM Infrastructure & Technology, we design and operate the systems that keep the ... Support problem source identification, resolve incidents, and advise on potential resolutions and ...
At least 8+ years of experience leading IBM BPM (Lombardi + IID) design, development and production support activities. Excellent knowledge and understanding around design and development of Coaches ...
At least 8+ years of experience leading IBM BPM (Lombardi + IID) design, development and production support activities. Excellent knowledge and understanding around design and development of Coaches ...
At least 10+ years of experience leading IBM BPM infrastructure support for production and lower environments. Excellent knowledge and experience around monitoring IBM BPM environment's runtime ...
At least 10+ years of experience leading IBM BPM infrastructure support for production and lower environments. Excellent knowledge and experience around monitoring IBM BPM environment's runtime ...
Design, development and supporting complex workflow system and integration interfaces with ... experience in IBM Websphere Process Server * Experienced with communicating with external ...
Design, development and supporting complex workflow system and integration interfaces with ... experience in IBM Websphere Process Server * Experienced with communicating with external ...
Java Developer (IBM BPM )
Charlotte, NC · On-site
Richmond VA/ Charlotte NC / Saint Louis MO The Business Process Management System (BPMS) team is seeking an Application Systems Engineer to help build and support new applications using IBM's BPM ...
Java Developer (IBM BPM )
Charlotte, NC · On-site
Richmond VA/ Charlotte NC / Saint Louis MO The Business Process Management System (BPMS) team is seeking an Application Systems Engineer to help build and support new applications using IBM's BPM ...
MQ Mainframe Engineer
Alpharetta, GA · On-site
$47.75 - $61.50/hr
Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...
Quick apply
MQ Mainframe Engineer
Alpharetta, GA · On-site
$47.75 - $61.50/hr
Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...
Ibm Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do ibm support jobs pay per hour?
What does a typical day look like for someone in an IBM Support role?
A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.
What are the key skills and qualifications needed to thrive in the Ibm Support position, and why are they important?
To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.
What is an IBM Support job?
An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

Contractor
Posted 22 days ago
IBM rating
7.9
Based on 72 frontline employees who took The Breakroom Quiz
97th of 186 rated software companies
Job description
* Monitor federal procurement opportunities across SAM.gov, GovWin, and agency forecast portals. Identify, qualify, and route opportunities that map to the practice's five capabilities and eight demand signals.
* Coordinate joint go-to-market activities with IBM Technology and Red Hat, including funded proof-of-concept requests, technical resource allocation for strategic deals, and joint marketing or event participation.
* Track and maintain practice pipeline data, including opportunity stage, qualification scores, Account Leader engagement status, and conversion metrics against the annual pipeline target.
* Support opportunity qualification by applying the practice's scoring framework to evaluate solicitations for capability alignment, IBM/Red Hat product relevance, contract structure fit, competitive position, and deal expansion potential.
* Partner with Account Leaders to prepare for client engagements, assemble relevant accelerator assets and proof points, and follow up on qualified leads.
* Build and maintain relationships across IBM's matrixed organization, connecting practice priorities to Account Leader pipelines in both the Defense & Intelligence and Federal Civilian segments.
* Contribute to sales enablement by surfacing market intelligence, competitive shifts, and procurement trends that inform Account Leader briefings and demand signal updates.
* Support pricing and contracting discussions for managed services pilots, coordinating with IBM Consulting Federal's pricing team and contracts/legal resources as needed. Required education Bachelor's Degree Required technical and professional expertise * 7+ years of experience in federal business development, capture management, alliance management, or partnership development within a large systems integrator, technology vendor, or federal consulting firm.
* Demonstrated understanding of federal procurement cycles, contract vehicles (GWAC, BPA, IDIQ, GSA Schedule), and acquisition processes including FAR/DFAR requirements.
* Experience managing vendor, OEM, or SI partnership relationships in a matrixed organization where multiple stakeholders (product teams, account teams, delivery teams) must be aligned.
* Proven track record of identifying and qualifying federal IT opportunities with deal sizes of $1M+, including the ability to assess technical requirements against organizational capabilities.
* Working familiarity with federal opportunity research tools (SAM.gov and at least one of GovWin, Bloomberg Government, or Deltek).
* Experience tracking and reporting pipeline metrics (qualified pipeline, stage progression, win rate, conversion ratios) using CRM or pipeline management tools. Preferred technical and professional experience * Experience in alliances or business development specifically involving Red Hat, IBM Technology, or hybrid cloud/infrastructure products in the federal market. * Familiarity with the IBM Technology and Red Hat product portfolio, including OpenShift, Ansible Automation Platform, watsonx, Turbonomic, Instana, Apptio/Cloudability, and HashiCorp (Terraform, Vault). * Understanding of current federal modernization drivers: DOGE workforce impacts, VMware/Broadcom licensing changes, OMB M-25-21 AI governance mandates, Zero Trust (EO 14028, OMB M-22-09), and the DoD Software Modernization Strategy. * Experience supporting or structuring managed services, outcome-based, or as-a-service contract models in a federal context, including FPIF or performance-based contracting. * Background in FinOps, IT cost optimization, or cloud economics within federal agencies. * Active security clearance (Secret or above). * Experience with DoD and Intelligence Community procurement environments, including familiarity with JWCC, Platform One, or classified environment requirements. * Prior experience building or scaling a new practice, business unit, or go-to-market function within a large organization.
About IBM
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At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Armonk, NY, US
Year founded
1911