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JConnect Infotech

Mainframe IMS System Programmer

Plano, TX · On-site

$52.75 - $67.25/hr

IMS System Programmer The IMS System Programmer is responsible for the installation, customization, maintenance, and support of IBM's Information Management System (IMS) environment on the z/OS ...

AceStack LLC

Mainframe IMS System Programmer

Murphy, TX · On-site

$52.50 - $67/hr

The IMS System Programmer is responsible for the installation, customization, maintenance, and support of IBM's Information Management System (IMS) environment on the z/OS mainframe platform. The ...

MM International

MQ Mainframe Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Periodic on-call support and maintenance outside of normal working hours are needed to support the MQ environment and to resolve issues. Skills Required: * Defining IBM MQ resources (channels, queues ...

Lightedge

IBM Architect

San Diego, CA

$67 - $88/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

E-Solutions

DB2 Systems Programmer

Salisbury, NC · On-site

DB2 Tool and Utility Support: * Install, configure, upgrade, and maintain IBM DB2 utilities (e.g., REORG, RUNSTATS, COPY, LOAD, UNLOAD). * Install and support various Independent Software Vendor (ISV ...

Lightedge

IBM Architect

Ashburn, VA

$64.50 - $85/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

Lightedge

IBM Architect

Dallas, TX

$62.25 - $82/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

Lightedge

IBM Architect

Des Moines, IA

$61.50 - $81/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

Lightedge

IBM Architect

Saint Louis, MO

$61.25 - $80.75/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

Lightedge

IBM Architect

Omaha, NE

$60.25 - $79.50/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

E-Solutions

DB2 Systems Programmer

Frisco, TX · On-site

DB2 Tool and Utility Support: * Install, configure, upgrade, and maintain IBM DB2 utilities (e.g., REORG, RUNSTATS, COPY, LOAD, UNLOAD). * Install and support various Independent Software Vendor (ISV ...

Lightedge

IBM Architect

Chaska, MN

$67.50 - $89/hr

The IBM Architect plays a critical role in designing, implementing, and operationalizing IBM Power ... Design and support integration with POWER hardware, Fibre Channel networking, and enterprise ...

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How much do ibm support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for ibm support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an IBM Support role?

A typical day for an IBM Support professional involves responding to client inquiries, diagnosing and troubleshooting technical problems, and providing solutions for IBM hardware or software issues via phone, email, or remote support tools. You may also collaborate with internal engineering teams, document issues and resolutions, and follow up with clients to ensure their systems are functioning smoothly. The role often requires managing multiple cases simultaneously and prioritizing urgent requests, offering a dynamic and engaging work environment. Working closely with both clients and colleagues helps develop deep expertise in IBM technologies and provides opportunities for professional growth in IT support and customer service.

Is it hard to get hired by IBM?

Getting hired as an IBM support professional can be competitive, as the company seeks candidates with strong technical skills, problem-solving abilities, and relevant certifications. The hiring process typically involves multiple interviews and assessments to evaluate technical knowledge and customer service skills.

Can I work remotely for IBM?

IBM support roles can often be performed remotely, depending on the specific position and team requirements. Many support jobs require remote communication tools and may have flexible or hybrid schedules, but some roles might require on-site presence for certain tasks or certifications. Candidates should review the specific job listing for remote work options and requirements.

What is the entry level salary for IBM?

The entry-level salary for an IBM support role typically ranges from $50,000 to $70,000 annually, depending on location and experience. Entry-level positions often require basic technical skills and may include training on IBM's support tools and systems.

What are the key skills and qualifications needed to thrive in the Ibm Support position, and why are they important?

To thrive as an IBM Support professional, you need a strong technical background in IT systems, troubleshooting, and customer service, often supported by relevant degrees or certifications such as CompTIA, IBM Certified Specialist, or ITIL. Familiarity with IBM software and hardware solutions, ticketing systems, and remote diagnostic tools is typically required. Excellent problem-solving abilities, communication skills, and patience are key soft skills that enhance effectiveness in this role. These competencies ensure timely resolution of technical issues, high client satisfaction, and seamless operation of IBM systems for end-users.

What is an IBM Support job?

An IBM Support job involves assisting customers with troubleshooting, technical issues, and product-related inquiries for IBM systems, software, and services. Support professionals diagnose problems, provide solutions, and escalate complex cases when necessary. They may work in various domains, such as hardware, cloud services, or software support, depending on the specific role. Strong communication, problem-solving skills, and knowledge of IBM technologies are essential for success in this role.

Is IBM high paying?

IBM support roles are generally considered to offer competitive salaries within the tech industry, with pay varying based on experience, location, and specific job responsibilities. Entry-level positions may have lower salaries, while experienced support specialists or those with certifications can earn higher wages. Overall, IBM support jobs tend to provide a solid compensation package compared to industry averages.
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Ibm Support jobs near you
Infographic showing various Ibm Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Mainframe IMS System Programmer

Mainframe IMS System Programmer

JConnect Infotech

Plano, TX • On-site

$52.75 - $67.25/hr

Other

Posted 17 days ago

Job description

IMS System Programmer

The IMS System Programmer is responsible for the installation, customization, maintenance, and support of IBM’s Information Management System (IMS) environment on the z/OS mainframe platform. The role ensures high availability, performance, and security of IMS subsystems, coordinates system upgrades, and provides technical expertise for application teams using IMS databases and transaction managers.

Roles & Responsibilities:

  • System Installation & Maintenance
  • Install, configure, and maintain IMS (DB and TM) subsystems, tools, and associated products (e.g., IMS Connect, IMS Tools, ODBM, BMPs).
  • Perform system upgrades, maintenance (APARs/PTFs), and migrations to newer IMS versions.
  • Manage SMP/E environments for maintenance and software installation.
  • Ensure compatibility between IMS, z/OS, DB2, CICS, and related products.
  • Performance & Capacity Management
  • Monitor IMS system performance and tune parameters for optimal throughput and response times.
  • Conduct capacity planning and growth analysis to ensure scalability and reliability.
  • Utilize tools like OMEGAMON, Mainview, or RMF for performance tracking and problem diagnosis.
  • System Support & Troubleshooting
  • Provide Level 3 technical support for IMS incidents and system abends.
  • Diagnose and resolve IMS database recovery, log, and buffer issues.
  • Collaborate with IBM support (PMRs, cases) for complex issues and patches.
  • Database Administration Support
  • Support IMS DBA and application teams with DBD, PSB, and ACBGEN processes.
  • Maintain IMS catalog and RECON datasets; ensure proper backup/recovery strategy.
  • Manage IMS utilities such as DFSURGU0, DFSURWF0, and HALDB tools.
  • Automation & Integration
  • Develop and maintain automation scripts using REXX, CLIST, or JCL for operational efficiency.
  • Integrate IMS with monitoring tools, scheduling systems, and middleware (MQ, Connect).
  • Support modernization initiatives such as IMS Open Database or REST API integration.
  • Disaster Recovery & Compliance
  • Participate in DR planning, testing, and documentation of IMS recovery procedures.
  • Ensure adherence to change management, audit, and compliance standards.
  • Documentation & Collaboration
  • Maintain detailed system configuration and maintenance documentation.
  • Provide mentorship to junior system programmers and cross-train peers.
  • Work closely with database administrators, application developers, and infrastructure teams.
  • Other skills
  • Experience with IMS integration to distributed systems (IMS Connect, JDBC, ODBM).
  • Familiarity with z/OSMF, z/OS Connect EE, or API enablement initiatives.
  • Knowledge of mainframe storage management (DFSMS, VSAM).
  • Strong problem-solving, debugging, and performance analysis skills.
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About Jconnect Infotech

Sourced by ZipRecruiter

Jconnect Infotech is an esteemed corporation that operates within the Information Technology sector based in Noida, Uttar Pradesh, India. As a technology-driven firm, it offers various services such as IT Solutions, Software Development, Staffing Solutions and Management Consulting to businesses globally. Established as a pivotal player in its field, Jconnect Infotech was founded on the principles of delivering optimal solutions and promoting technological advancement within various industries. Their mission is to deliver innovative, cost-effective solutions and services to clients while maintaining their core values of integrity, excellence, and customer satisfaction.

Industry

Specialized design services

Company size

201 - 500 Employees

Headquarters location

Noida, Uttar Pradesh, in

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