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Entry Level Ibm Support Jobs (NOW HIRING)

NC · On-site

... applyingbroadly across all entry-level positions. You'llreceive a status update email for ... You'll be assisting clients in the selection, implementation, and support of applications ...

NC · On-site

You'll be challenged, supported, and inspired, often all in the same day. You'll develop technical ... applyingbroadly across all entry-level positions. You'llreceive a status update email for ...

NC · On-site

You'll be challenged, supported, and inspired, often all in the same day. You'll develop technical ... applyingbroadly across all entry-level positions. You'llreceive a status update email for ...

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Entry Level Ibm Support information

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$11

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$26

How much do entry level ibm support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level ibm support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an entry level IBM Support role?

Entry Level IBM Support roles are positions designed for individuals starting their careers in IT support, focusing on IBM products and services. These roles typically involve assisting clients or internal teams with troubleshooting, resolving technical issues, and maintaining IBM hardware or software systems. Employees in these roles may also help with system installations, updates, and basic network or server support tasks. Entry-level positions often provide on-the-job training and opportunities to learn about IBM technologies, making them ideal for recent graduates or those new to the industry.

What types of training and mentorship can I expect as an entry level IBM Support professional?

As an Entry Level IBM Support professional, you can expect comprehensive onboarding that includes both formal technical training and informal mentorship from experienced team members. Most organizations provide access to IBM’s official resources and structured learning paths to help you become proficient with their products and support tools. You'll often work alongside senior support specialists, participating in regular team meetings and shadowing sessions to build your problem-solving and communication skills. This collaborative environment not only helps you resolve customer issues effectively but also fosters professional growth and prepares you for more advanced roles within the support or IT services team.

What are the key skills and qualifications needed to thrive as an entry level IBM Support specialist, and why are they important?

To excel as an Entry Level IBM Support specialist, you typically need a foundational understanding of IT concepts, troubleshooting skills, and a relevant associate or bachelor's degree. Familiarity with IBM products (such as IBM i, AIX, or cloud solutions), ticketing systems, and basic certifications like CompTIA A+ can be highly beneficial. Strong communication skills, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These competencies enable efficient resolution of technical issues, ensuring client satisfaction and smooth operation of IBM systems.

What is the difference between Entry Level Ibm Support vs Help Desk Technician?

AspectEntry Level Ibm SupportHelp Desk Technician
CertificationsIBM certifications, CompTIA A+CompTIA A+, HDI-Support Center Analyst
Work EnvironmentData centers, enterprise IT environmentsCorporate offices, remote support
Industry UsageIT services, technology companiesAny industry with IT support needs
Job FocusSupporting IBM hardware/software, troubleshooting enterprise systemsGeneral IT support, troubleshooting hardware/software issues

Entry Level Ibm Support roles focus on supporting IBM-specific hardware and software within enterprise environments, often requiring specialized certifications. Help Desk Technicians provide broader IT support across various systems and industries, typically with general certifications. Both roles involve troubleshooting and customer service but differ in technical scope and specialization.

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What are the most commonly searched types of Ibm Support jobs?

The most popular types of Ibm Support jobs are:

What states have the most Entry Level Ibm Support jobs?

States with the most job openings for Entry Level Ibm Support jobs include:

What job categories do people searching Entry Level Ibm Support jobs look for?

The top searched job categories for Entry Level Ibm Support jobs are:

Infographic showing various Entry Level Ibm Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Technology Seller - Entry Level Sales Program 2027

Atlanta, GA • On-site


IBM
IT Services • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

125th of 246 rated software companies

People enjoy working here

Good employer

Recommended by students


$35K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Introduction
IBM Technology Sales is transforming client engagement by combining digital selling, technical expertise, and AI-driven innovation. As an Entry-Level Technology Seller, you will create demand, identify opportunities, and help organizations evaluate and adopt IBM solutions. This center-based role blends consultative selling, technical demonstrations, AI-powered sales tools, ecosystem collaboration, and customer success while building a foundation for a career in technology sales and client leadership.
Your role and responsibilities
  • Create demand and identify new opportunities within assigned territories, accounts, and product portfolios through outbound, inbound, and digital engagement.
  • Engage and qualify prospective customers through phone, email, social media, video outreach, campaigns, virtual events, and other digital selling channels.
  • Develop and maintain an active pipeline by progressing opportunities through the sales cycle, uncovering expansion potential, and supporting renewal, upgrade, and modernization opportunities.
  • Participate in customer discovery conversations to understand business objectives, technical needs, buying criteria, and success measures.
  • Deliver virtual technical demonstrations, solution overviews, and proof-of-value discussions that connect IBM capabilities to customer business outcomes.
  • Act as a trusted sales advisor and technical advocate by maintaining contemporary product knowledge and clearly communicating IBM value propositions.
  • Collaborate with Technical Specialists, Customer Success Managers, Account Executives, Business Partners, Marketing, and Ecosystem teams to advance opportunities and support deal execution.
  • Use IBM digital and AI-enabled sales tools, customer insights, market intelligence, and social selling techniques to improve engagement strategies and drive revenue growth.

Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
  • Bachelor's or Master's degree completed by start date in Business, Communications, Information Technology, Management Information Systems, Business Technology, or a related field.
  • Strong interest in technology, digital selling, consultative sales, and solving client business challenges.
  • Excellent written, verbal, interpersonal, and presentation skills.
  • Ability to explain technical concepts to business and technical audiences.
  • Analytical thinking, curiosity, adaptability, self-motivation, and a customer-focused mindset.
  • Interest in learning IBM technologies, product offerings, industry trends, competitive landscapes, and AI-powered sales tools.

Preferred technical and professional experience
  • Professional selling coursework, certification, specialization, or customer-facing experience.
  • Internship, co-op, project, research, or extracurricular experience in sales, business, consulting, customer success, technology, or entrepreneurship.
  • Exposure to AI, hybrid cloud, automation, data and analytics, cybersecurity, infrastructure, or enterprise software.
  • Experience delivering presentations, demonstrations, or solution-based customer engagements.
  • Leadership experience through student organizations, athletics, volunteer work, competitions, or community involvement.

ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

IBM logo

About IBM

Sourced by ZipRecruiter

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Armonk, NY, US

Year founded

1911

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Benefits

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