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Entry Level Ibm Support Jobs (NOW HIRING)

You'll contribute to scalable systems, intuitive interfaces, and intelligent data-driven features that support IBM's mission to deliver world-class Your role and responsibilities Design, develop, and ...

You'll contribute to scalable systems, intuitive interfaces, and intelligent data-driven features that support IBM's mission to deliver world-class Your role and responsibilities Design, develop, and ...

You'll contribute to scalable systems, intuitive interfaces, and intelligent data-driven features that support IBM's mission to deliver world-class Your role and responsibilities Design, develop, and ...

You'll contribute to scalable systems, intuitive interfaces, and intelligent data-driven features that support IBM's mission to deliver world-class Your role and responsibilities Design, develop, and ...

You'll contribute to scalable systems, intuitive interfaces, and intelligent data-driven features that support IBM's mission to deliver world-class Your role and responsibilities Design, develop, and ...

NJ · On-site

As a Gold partner with Microsoft, Oracle and a Premier business partner of IBM and all leading ... Develop and support custom applications Coding fixes and new software development Managing and ...

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Entry Level Ibm Support information

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$11

$18

$26

How much do entry level ibm support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level ibm support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IBM Support specialist, and why are they important?

To excel as an Entry Level IBM Support specialist, you typically need a foundational understanding of IT concepts, troubleshooting skills, and a relevant associate or bachelor's degree. Familiarity with IBM products (such as IBM i, AIX, or cloud solutions), ticketing systems, and basic certifications like CompTIA A+ can be highly beneficial. Strong communication skills, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These competencies enable efficient resolution of technical issues, ensuring client satisfaction and smooth operation of IBM systems.

What types of training and mentorship can I expect as an Entry Level IBM Support professional?

As an Entry Level IBM Support professional, you can expect comprehensive onboarding that includes both formal technical training and informal mentorship from experienced team members. Most organizations provide access to IBM’s official resources and structured learning paths to help you become proficient with their products and support tools. You'll often work alongside senior support specialists, participating in regular team meetings and shadowing sessions to build your problem-solving and communication skills. This collaborative environment not only helps you resolve customer issues effectively but also fosters professional growth and prepares you for more advanced roles within the support or IT services team.

What are Entry Level IBM Support roles?

Entry Level IBM Support roles are positions designed for individuals starting their careers in IT support, focusing on IBM products and services. These roles typically involve assisting clients or internal teams with troubleshooting, resolving technical issues, and maintaining IBM hardware or software systems. Employees in these roles may also help with system installations, updates, and basic network or server support tasks. Entry-level positions often provide on-the-job training and opportunities to learn about IBM technologies, making them ideal for recent graduates or those new to the industry.

What is the difference between Entry Level Ibm Support vs Help Desk Technician?

AspectEntry Level Ibm SupportHelp Desk Technician
CertificationsIBM certifications, CompTIA A+CompTIA A+, HDI-Support Center Analyst
Work EnvironmentData centers, enterprise IT environmentsCorporate offices, remote support
Industry UsageIT services, technology companiesAny industry with IT support needs
Job FocusSupporting IBM hardware/software, troubleshooting enterprise systemsGeneral IT support, troubleshooting hardware/software issues

Entry Level Ibm Support roles focus on supporting IBM-specific hardware and software within enterprise environments, often requiring specialized certifications. Help Desk Technicians provide broader IT support across various systems and industries, typically with general certifications. Both roles involve troubleshooting and customer service but differ in technical scope and specialization.

More about Entry Level Ibm Support jobs
What are the most commonly searched types of Ibm Support jobs? The most popular types of Ibm Support jobs are:
What states have the most Entry Level Ibm Support jobs? States with the most job openings for Entry Level Ibm Support jobs include:
What job categories do people searching Entry Level Ibm Support jobs look for? The top searched job categories for Entry Level Ibm Support jobs are:
Infographic showing various Entry Level Ibm Support job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 44% Full Time, 41% Part Time, 4% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IBMi Operations Administrator

Crownholdings

Yardley, PA • On-site

Full-time

Posted 6 days ago


Job description

About Crown

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.


Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.

Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

Job Description:

IBM i Operations Administrator

Location: Yardley, PA

Department: Information Services

Reports to: Manager of Enterprise Systems & IBM i Operations

Position Summary

Crown is seeking an enthusiastic, motivated entry-level IBM i Operations Administrator to join our Corporate Information Services team. This position is ideal for a recent college graduate with an Information Systems or IT-related degree who is interested in building a long-term career supporting IBM i (AS/400) systems.

This role is designed as a training and development opportunity. The successful candidate will receive hands-on, on-the-job training from experienced IBM i professionals and will gradually take on operational responsibilities supporting IBM i systems and Power Systems infrastructure. We are looking for someone with a solid IT foundation, strong curiosity, and a desire to learn enterprise operations in a mission-critical environment.

Key Responsibilities
  • Participate in day-to-day IBM i system operations under the guidance of senior administrators.
  • Learn to monitor system performance, job activity, and system health to ensure availability and reliability.
  • Assist with routine operational tasks such as system checks, backups, and scheduled jobs.
  • Support user administration activities, including profiles, permissions, and access requests.
  • Gain hands-on exposure to system maintenance activities such as PTFs, upgrades, and hardware support.
  • Work with cross-functional IT teams to support business applications and operational needs.
  • Learn and follow Crown's IT security, compliance, and change management processes.
  • Document procedures, runbooks, and operational tasks as part of knowledge sharing.
  • Provide first-level support for IBM i-related incidents while developing troubleshooting skills.
Qualifications

Required:

  • Bachelor's Degree in Information Systems, Information Technology, Computer Science, or a related field (or equivalent combination of education and internship experience).
  • Strong interest in enterprise systems, infrastructure, and operations roles.
  • Foundational understanding of IT concepts such as operating systems, networking, and system administration.
  • Willingness and eagerness to learn IBM i (AS/400) technologies in a production environment.
  • Strong problem-solving skills, attention to detail, and a desire to understand how systems work.
  • Good communication skills and the ability to work as part of a team.

Note: Prior IBM i experience is not required. This role is intended to provide on-the-job training for candidates with the right attitude, aptitude, and IT foundation.

Preferred:

  • Internship, co-op, or academic exposure to enterprise IT environments or data centers.
  • Basic familiarity with any of the following concepts or tools:
    • Command-line interfaces or scripting
    • Operating systems administration (Windows, Linux, or similar)
    • Databases or job scheduling concepts
  • Coursework or exposure to systems analysis, infrastructure, or operations-focused roles.
  • Interest in long-term career growth within IT operations or enterprise systems.
What Crown Offers You
  • Strong engagement and commitment to the safety of our employees

  • The opportunity to build a meaningful career

  • Professional and personal development through training and work experiences

Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working TogetherWorking Together is one of the five pillars that make up our Twentyby30 program. We aim to value and respect each individual and foster an environment of inclusivity.